Paying your monthly water bill is an essential responsibility for all residents and businesses in the city of Mesquite, TX. The city offers a variety of convenient payment options to easily pay your water bill on time each month. This comprehensive guide will walk you through everything you need to know about paying your Mesquite water utility bill.
Overview of Mesquite Water Bills
The City of Mesquite provides water, sewer and sanitation services to the local community. They bill residents monthly for these utility services. Bills are typically sent out at the beginning of each month.
Your monthly Mesquite water bill includes charges for:
- Water usage based on metered consumption
- Sewer service
- Municipal fees
- Trash/recycling collection if you have city sanitation
Bills also include any past due balances or adjustments from previous billing cycles. Review your charges each month to understand what you’re being billed for.
When Mesquite Water Bills Are Due
The due date for payment is printed on your monthly bill. Water bills in Mesquite are due 21 days after the billing date.
Payments received after the due date will incur a 10% late penalty fee added to the account Failure to pay may eventually result in water service disconnection
Pay on time every month to avoid penalties. For mailed payments, allow 5-7 business days for delivery to ensure they arrive by the due date.
Ways to Pay Your Mesquite Water Bill
The City of Mesquite offers multiple ways to pay your water bill conveniently. Choose the payment option that works best for your needs:
Pay Online
The fastest way to pay is through the city’s online payment portal MesquitePay. Payments can be made with a checking account credit card or digital wallet.
Online payments made before 7pm process the next business day. Payments after 7pm take 1-2 days to post.
Pay by Phone
Call 972-216-6208 and select option 1 to access the automated phone payment system. Enter your account details to pay with a bank account or credit card.
Pay by Mail
Mail a check or money order using the payment stub from your bill to:
City of Mesquite Water Utilities
P.O. Box 850287
Mesquite, TX 75185-0287
Allow 5-7 days for standard delivery.
Pay in Person
Bring cash, check, or card to pay at:
City Hall Utility Billing Office
757 N. Galloway Ave.
Mesquite, TX 75149
Drop Box
Use the secure drop box at City Hall anytime to leave check or money order payments.
Third-Party Locations
Pay at authorized bill pay locations like check cashing stores to avoid fees.
Auto-Pay & Recurring Payments
Set up automatic monthly payments from a bank account or credit card on file so you never miss a payment.
Payment Assistance Programs
Mesquite offers bill assistance programs for qualifying low income residents facing financial hardship:
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Payment arrangements – Set up a payment plan for past due balances.
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Utility assistance – Limited funds available for bill help. Apply through Dallas County Social Services.
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Medical exemption – Provides a 15% discount for customers on a physician-certified life support system.
Contact the Utility Billing Office to learn more about assistance options if you are struggling to pay your water bill in Mesquite.
Avoid Water Shutoff for Non-Payment
If your account is past due, Mesquite can disconnect your water service after proper notice. Avoid shutoffs by:
- Paying your bill in full by the due date
- Setting up a payment plan if you can’t pay in full
- Applying for bill assistance if eligible
- Discussing alternative options before disconnection
Service turn-on fees apply if your water is shut off for non-payment. Service is restored same-day once past due balances are resolved.
Update Contact Info on Your Account
Keep your phone number, email and mailing address current with the Utility Billing Office so you receive important notices about your water account.
Submit changes online through your account dashboard. You can also call or visit the billing office to update your details.
Accurate contact info prevents missed notifications that could lead to late fees or disconnection.
Paying your water bill promptly is an important responsibility for Mesquite residents. Utilize the convenient online, phone, mail and in-person payment options to pay on time and avoid penalties. Contact the city for assistance programs if needed. Keeping your account current ensures continuous water service.
Utility Billing: How To Make An Online Payment
How do I pay my water bill in Mesquite TX?
Mail your payment to – City of Mesquite, Water Utilities, PO Box 850287, Mesquite TX 75185-0287. During normal business hours, payments may be made by cash, check, money order, or credit card at the Utility Billing Office located at the City Hall – 757 N Galloway Avenue. Make payments into secure drop box by check or money order.
How do I pay a tax bill in Mesquite Nevada?
Mail-in Payment: To pay by mail, send your statement along with a check or money order (no cash). The address to send your payment to is: In Person at City Hall: Payment can be made during regular office hours at City Hall, 10 E. Mesquite Boulevard, Mesquite, Nevada 89027.
What payment methods are accepted at Mesquite City Hall?
Personal checks, cash, money orders or credit cards will be accepted. Night Drop at City Hall: A 24-hour drop box is located outside the office of City Hall, 10 E Mesquite Boulevard, Mesquite, Nevada 89027. Payments made in this manner will be retrieved at 8:00 a.m. each working day and posted to your account (s) during that day.
How do I contact the city of Mesquite – utility billing questions?
City of Mesquite – Utility Billing questions. If you experience longer than normal hold time in our Utility Billing Office, you can also submit your question to us online. City staff will reply to your questions as soon as possible.