The City of Modesto serves over 80,000 people in Modesto and the nearby towns with water, sewer, storm drain, and garbage services. Paying your monthly utility bill is essential to avoid any service disruptions. Online, by phone, by mail, or in person are all easy ways for customers to pay their bills to the City.
In this comprehensive guide, we’ll explain how to pay your Modesto utility bill through the City’s online payment portal.
Overview of Modesto’s Online Utility Bill Services
The City of Modesto allows customers to view and pay bills online through their improved Utility Billing Customer Portal. With an online account, you can:
- Check your current account balance
- View and print PDF copies of monthly bills
- Make one-time payments
- Setup recurring auto-pay
- Review payment history and usage
- Update account and contact information
- Enroll in paperless eBills
To use these features you’ll first need to register for an online account or sign in if you already have one.
How to Pay Your Modesto Utility Bill Online
Follow these simple steps to pay your bill on the City of Modesto website
- Go to www.modestogov.com
- Hover over “Online Services” and click on “Pay Utility Bill”
- Click “Pay Without Registering” or login if you already have an account
- Enter your 10-digit account number and 4-digit pin
- Select a payment amount and method (credit/debit card or eCheck).
- Complete payment details and submit your payment.
The website will display a confirmation message when the transaction is completed. You can view receipts and payment history after logging into your account.
Tips for New Online Account Registration
If this is your first time using the online payment portal, you’ll need to create a new account, which doesn’t take long:
- Have your utility account number ready
- Create a unique username (often an email address)
- Set a secure password
- Enter your contact information
- Accept the terms and conditions
Once registered, you can login with your new credentials. Be sure to record your username and password for future reference.
Other Ways to Pay Your Modesto Utility Bill
In addition to paying online, the City offers these other bill payment options:
- By phone – Call (209) 577-5395 to pay over the phone using the automated payment system.
- In person – Visit the utility billing office at 1010 10th Street Modesto, CA 95354 to pay in cash or check. An after-hours drop box is also available.
- By mail – Send a check or money order made payable to City of Modesto along with your payment stub to P.O. Box 767, Modesto, CA 95353.
- Authorized pay stations – Pay at select retail locations like Save Mart, CVS, and 7-Eleven.
Benefits of Paying Your Bill Online
Paying online through the City’s ePay portal has many advantages:
- It’s fast and easy – Pay in under 5 minutes anytime 24/7.
- Secure – Payment info is protected by advanced encryption.
- Access account info – View balance, usage data, billing history.
- Avoid late fees – Pay on time and avoid penalties.
- Automatic payments – Set up recurring payments from bank or credit card.
- Paperless billing – Reduce clutter and save trees!
- Mobile friendly – Pay on any device like phone, tablet, computer.
So for the most convenient way to pay your City of Modesto utility bill, be sure to utilize their quick and user-friendly online payment system. Sign up for an account or login today!
Revenue Collections and Compliance (Customer Service)
Contact us at 209-577-5395 to start, stop or transfer service or for billing payment inquiries.
Go green with paperless billing! Simply log in to our Bill Pay Customer Portal and slide the Paperless button to Yes.
Set up recurring credit card or automatic bank drafts (ACH). Enroll online using our online Bill Pay Customer Portal.
Tell us how were doing. Your feedback is very important to us.
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Revenue Collections and Compliance
Physical Address 1010 10th Street Suite 2100 Modesto, CA 95354 Mailing Address P.O. Box 767 Modesto, CA 95353 Phone: 209-577-5395 Fax: 209-491-5920 HoursMonday – Friday8:30 AM – 4:30 PM
COVID-19 Utility Billing Assistance Information
We’re here to help! If you’ve been financially impacted by COVID-19, you’re not alone. We would like to reassure you that our water and sewer utilities are continuing essential work functions to provide clean and safe tap water during the COVID-19 outbreak.
If COVID-19 has affected your ability to pay your utility bill, we are here to offer any assistance we can including payment extensions and arrangements based on your individual needs.
We also encourage you to visit our online bill pay portal for easy and convenient online payment options.
Utility Bill Explained
FAQ
Where can I pay my city of Modesto bill?
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Agent Name
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Address
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Phone
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Wal-Mart Stores, INC #01903
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1150 Harter Road
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530-751-0130
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Riverbank Food Center
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6524 3rd Street
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209-863-2238
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CA Check Cashing Stores #688
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417 McHenry Avenue
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209-222-3761
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Wal-Mart Stores, INC #05890
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800 Commerce Avenue
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209-676-3087
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Who provides water in Modesto, CA?
How do I pay my utility bill in Modesto?
Pay your utility service bills online. Visit an authorized pay station near you. Assistance programs available for Utilities Customers in the City of Modesto. The City of Modesto provides monthly billing service to approximately 80,000 customers for water, sewer, storm drain and garbage services. Review the water rates in Modesto.
How do I transfer utility service in Modesto?
Residents can transfer utility service by visiting the City of Modesto Customer Services Division located at 1010 10th Street, Suite 2100, by phone at 209-577-5395. The City of Modesto provides monthly billing service to approximately 80,000 customers for water, sewer, storm drain and garbage services.
How do I stop utility service in Modesto?
All online requests will be processed within 48 business hours, excluding holidays and weekends. Residents can stop utility service by submitting their request using our secure online form, by phone at 209-577-5395 or by visiting the City of Modesto Customer Services Division located at 1010 10th Street, Suite 2100.
Are garbage services included with the city of Modesto utility bill?
Garbage services are provided by private companies and are included with the City of Modesto utility bill for most residents. We’re here to help! If you’ve been financially impacted by COVID-19, you’re not alone.