Paying Your Utility Bills to the City of Montrose: A Complete Guide

Living in the beautiful city of Montrose, Colorado comes with municipal services that make life more convenient. But paying for utilities like water, sewer, and trash on time can feel like a chore. Luckily, the City of Montrose offers easy bill pay options to handle payments digitally Read on for a complete guide to City of Montrose bill pay

Utility Services from the City of Montrose

The City of Montrose provides essential utility services that residents and businesses depend on

• Water – Clean, treated drinking water for taps, showers, etc.
• Sewer – Wastewater treatment for proper sanitation
• Trash – Curbside garbage and recycling collection

Rates for these services are reviewed annually and set at the lowest level possible to cover operational costs

The city government reads meters and sends out utility bills monthly. Charges are based on your usage of water, sewer, and trash services.

When City of Montrose Utility Bills Are Due

The City of Montrose bills on a regular monthly schedule:

• Meters read – Last week of the month
• Bills sent – First week of the next month
• Due date – 28th of the month

So you can expect to receive your utility bill in the mail during the first week of each month. Payment must be submitted by the 28th to avoid late fees.

Mark your calendar with these key dates each month to ensure on-time payment. Setting reminders can help avoid missed due dates.

Ways to Pay Your City of Montrose Utility Bill

The City of Montrose offers various payment options to fit every preference:

Pay Online

The city’s online bill pay system lets you pay anytime, anywhere. Just visit their website and login or create an account connected to your service address. Enter payment details securely online by the 28th.

Pay by Phone

Call 1-888-314-5377 to access the interactive voice response payment system. It’s available 24/7 and guides you through paying by phone with a card or e-check.

Pay by Mail

Mail a physical check or money order made payable to the City of Montrose to:

PO Box 790
Montrose, CO 81402

Must be received by the due date to avoid late fees.

Pay In Person

Visit the payment counter at City Hall before the 28th to pay in cash, check, or card.

City Hall is located at:

400 E Main Street
Montrose, CO 81401

Enroll in Auto-Pay

Set up automatic monthly payments from your bank account (direct payment) or credit card (online bill pay). Payments deduct on the 28th so your bill always gets paid on time.

Use the Drop Box

A drive-up drop box is located beside City Hall. Place your payment inside by the due date.

Setting Up an Online Profile with the City

To unlock the full range of bill pay options, you’ll need an online account with the city.

Visit their website and click “Online Bill Pay.” Select “New user” to create a profile connected to your utility service address.

Provide your account number, address, and personal details. Choose a username and password.

This gives you access to pay online, view statements, monitor usage, update account info, and more. Your digital city profile makes bill pay a breeze.

Paying Online Through the City’s Website

Let’s walk through paying your City of Montrose utility bill online step-by-step:

1. Visit www.cityofmontrose.org

2. Click “Online Bill Pay”

3. Login to your account

4. Select “Make Payment”

5. Choose payment amount

6. Enter card or bank account details

7. Click “Continue” to submit payment

The site is secure and payments process instantly. You’ll receive a confirmation email with your payment details.

Paying Through the Mobile App

In addition to the website, you can also pay bills through the Xpress Bill Pay mobile app.

Download the app and login with your existing city online account credentials. The app syncs with your account.

Through the app you can quickly view your balance, due date, and usage. Pay in seconds by entering your payment method and amount. The mobile app makes bill pay easy anywhere, anytime.

Avoid Late Fees with Reminders

To prevent forgetting a payment, the city sends out reminders:

• Email – 3 days before due date
• Text – On the due date if unpaid

Customers can opt-in to both email and/or text reminders through their online account. These alerts help you pay on time and avoid $10 late fees.

Support for Managing Your City of Montrose Account

Need help with your utility account or bill? Contact the city’s customer service team:

• By phone at 970-240-1400
• Via email on their website
• In person at City Hall

Their knowledgeable reps can answer questions, resolve issues, set up payment plans, and more. Don’t hesitate to reach out!

Convenient Digital Bill Pay Options

As a City of Montrose utility customer, you deserve easy billing and payment. Avoid the hassle of checks and stamps by paying online or through the mobile app.

Sign up for reminders to prevent late fees. And leverage the city’s customer support for account help. Go digital to pay your City of Montrose utility bill with convenience and confidence.