Paying your utility bill to the City of Munford is an important responsibility that all residents and businesses must complete each month. However with several payment options available the process can seem confusing. This comprehensive guide will explain the different ways you can pay your City of Munford utility bill, as well as provide tips for managing and understanding your bill.
Overview of City of Munford Utility Billing
The City of Munford provides electricity, water, sewer, sanitation, and other services to residents and businesses within the city limits. Customers receive a monthly utility bill that includes charges for all applicable services Bills are typically sent out at the beginning of each month and payment is due by the 15th.
There are penalties for late payments, so it’s important to pay your utility bill on time every month. The City of Munford offers various payment options to make the process quick and convenient. When you first open your utility account, you’ll receive an account number that must be referenced with every payment.
Payment Options for City of Munford Utility Bills
The City of Munford offers several ways for customers to pay their monthly utility bills. Here are the main options available:
In Person
You can pay your utility bill in person at Munford City Hall, located at 1397 Munford Avenue. The office is open Monday through Friday, 8:00am to 5:00pm. The lobby closes at 4:30pm daily. City Hall is closed on Saturdays and Sundays.
When paying in person, you can pay at the front desk or use the convenient drive-through window (you must bring your bill to use the drive-through). The drive-through is a great option if you want to quickly pay without having to leave your vehicle.
Drop Box
For payments after regular business hours, a drop box is located near the drive-through window at City Hall. Simply place your payment in the secure drop box anytime. Payments left in the drop box before 8:00am will be processed the same business day.
By Mail
You can mail your utility bill payment to:
City of Munford
1397 Munford Avenue
Munford, TN 38058
Be sure to allow enough time for your mailed payment to reach the City before the due date to avoid late fees.
Online Bill Pay
For fast and secure online payments, the City of Munford offers an online bill pay system through their website. To use the online system, go to www.munford.com and click on “Pay My Bill”. You’ll need to register with your account number the first time you use the online payment system.
After registering, you can log in anytime and pay your bill from your computer, phone, or mobile device. Online payments are processed immediately after being submitted. This is a great contactless option.
Pay by Phone
You can also pay your Munford utility bill over the phone by calling 855-969-7394. Be sure to have your account number handy. Please note there is a convenience fee for using the automated phone payment system.
Bank Draft Payments
Setting up a bank draft takes the hassle out of paying your bill every month. With bank draft, also called ACH payments, the total due is automatically deducted from your checking account on the 15th of each month.
To start bank draft payments, complete the ACH authorization form available on the City of Munford website or at City Hall. Return the signed form along with a voided check to initiate the draft payments.
Tips for Managing Your City of Munford Utility Account
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Carefully review your bill each month and contact the City immediately if you see any incorrect charges.
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If you need to update your contact information or mailing address, fill out the Change of Address form on the City of Munford website or visit City Hall.
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Set up text or email reminders for when your bill is due to avoid late fees.
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If you’re having difficulty paying your bill, ask about possible payment arrangements or assistance programs.
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Go paperless! Sign up for e-billing each month through the online payment portal to save paper and get reminders.
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Consider bank draft payments so your bill gets paid automatically each month.
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Keep your account number handy so you can easily reference it when making a payment.
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Update your information if there are any changes to your occupancy or billing address.
What to Do if You Receive a Past Due or Final Notice
If unforeseen circumstances prevented you from paying your City of Munford utility bill on time, don’t panic. Here are some tips on what to do if you receive a past due or final notice:
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Contact Customer Service immediately to discuss payment plan options before service is disconnected
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Make a partial payment if you can’t pay the full past due amount to show good faith
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Ask about one-time extensions or waiving of late fees if this was an isolated incident
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Update your contact info so future notices reach you
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Set up reminders to avoid late payments going forward
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Look into financial assistance programs if you are facing financial hardship
The City of Munford understands unexpected situations arise. Communicating with them can help avoid disconnection of vital utilities.
Assistance Programs for Paying Utility Bills
If you are having consistent issues paying your City of Munford utility bill each month, assistance programs are available in the community, such as:
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LIHEAP – Low Income Home Energy Assistance Program provides federal energy assistance funds based on income eligibility. You can apply through Community Services Agency.
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Project Fan – An emergency utility assistance program for seniors, disabled residents, and families with small children, when funds allow.
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Payment Arrangements – The City of Munford allows customized payment plans for past due balances to avoid disconnection.
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Area Food Banks and Nonprofits – Sometimes provide one-time utility bill assistance for residents facing hardships. Contact local organizations to inquire.
Be sure to check eligibility requirements for any assistance programs and apply well before service disconnection to allow time for processing.
Moving In or Out? Special Notes for Service Activation/Termination:
If you are moving within the City of Munford, you’ll need to transfer or close your utility services accordingly:
For New Service Activation:
- Contact the City at least 3 days before your move in date to turn on services
- Make sure the prior occupant has paid any past due bills to avoid inheriting their debt
- Be prepared to pay a deposit based on your credit/history
To Cancel Services:
