Living in the scenic town of Oak Harbor, Washington comes with many perks But managing your city utility bill shouldn’t be a hassle The City of Oak Harbor offers easy and convenient ways for residents to pay their utility bills online, over the phone, or by mail.
In this comprehensive guide we’ll explore all the options for paying your Oak Harbor utility bill from online portals to auto-pay. Read on to learn the smartest and simplest ways to pay on time, every time.
Overview of Oak Harbor, WA
First, a quick look at Oak Harbor for those who don’t know this coastal town About 90 minutes north of Seattle is Oak Harbor, which is on Whidbey Island in Island County. It’s the largest city on Whidbey Island with over 22,000 residents.
Originally founded in 1915, Oak Harbor has a rich naval history It’s home to the Whidbey Island Naval Air Station, which brings many military families to live in the community The local economy also thrives on agriculture, fishing, and tourism.
Oak Harbor has the feel of a small town and has beautiful beaches, parks, hiking trails, and a lot of community events. It’s consistently ranked one of the best places to live in Washington.
Utility Services Provided by the City
Homes and businesses in Oak Harbor can get water, sewer, and storm drainage services from the city. This includes:
- Clean drinking water
- Wastewater treatment
- Stormwater management
Having reliable utility infrastructure is essential for this island community.The City handles billing and payment collection for these core utility services.
Payment Options Overview
The City of Oak Harbor offers utility customers multiple options for paying their bills conveniently:
-
Online – Pay via the city’s website using credit/debit card or electronic check.
-
Phone – Call the automated payment system and pay with credit/debit card.
-
Mail – Send a check or money order via US Mail.
-
Drop Box – Place payment in the drop box at City Hall.
-
In-person – Pay with cash, check, or card at the City Utility Department.
-
Auto-Pay – Set up recurring payments from your bank account.
Let’s explore each of these payment methods in more detail.
Paying Online
The easiest and most convenient way for most customers to pay their utility bill is online through the City of Oak Harbor website.
To get started, go to www.oakharbor.org and click on “Pay Utility Bill Online” under the How Do I section. This will direct you to the online payment portal.
On this secure payment page, enter your 12-digit utility account number and the amount due. You’ll then enter your payment information. The site accepts VISA, MasterCard, Discover, American Express, or electronic check.
After entering your information, simply click “Continue” to process the payment. You’ll receive a confirmation email with your payment details.
Payments made before 5:00 pm Pacific Time each day are applied to your account same-day. The online system charges no fee for electronic checks, but a small service fee of $2.50 applies to credit/debit card payments.
Benefits of Paying Online
Paying your utility bill through the city website offers these benefits:
- Secure encrypted payment processing
- Receive instant payment confirmation
- Avoid late fees by paying anytime
- Save money by avoiding check and stamp costs
- Electronic check option to avoid card fees
- Simple and fast transaction
For quick and easy utility bill payment, the City’s online portal can’t be beat!
Paying by Phone
In addition to the website, customers can pay their Oak Harbor utility bill over the phone using the automated payment system.
To use the automated phone system, call (360) 279-4530. The line is available 24/7.
When prompted, enter your 12-digit account number and the payment amount. You’ll then enter your credit/debit card details. The system accepts VISA, MasterCard, Discover and American Express.
Phone payments made before 5:00 pm Pacific Time will be credited to your account same-day. A convenience fee of $2.50 applies to phone payments.
The phone payment method is easy and fast. It ensures your payment is made on time, giving you peace of mind.
Paying by Mail
For customers who prefer to pay by check, you can mail your utility bill payment to the City of Oak Harbor utility department.
Please send your check or money order to:
City of Oak Harbor
Utility Department
865 SE Barrington Drive
Oak Harbor, WA 98277
Write your 12-digit account number on the check or money order and make it payable to “City of Oak Harbor.”
Allow 3-5 business days for mailed payments to reach the utility department and be credited to your account. Payments must be received (not postmarked) by the due date to avoid any late fees.
Mail Payment Tips
To avoid processing delays, be sure to:
- Double check account number is correct
- Send payment at least 5 business days before due date
- Use standard sized check with preprinted name/address
- Include payment stub from your bill
Paying In-Person
For those who prefer to pay their bill in-person, you can visit the Oak Harbor Utility Department located inside City Hall.
In-person payments can be made Monday-Friday from 9:00 am – 5:00 pm Pacific Time (excluding holidays).
The Utility Department accepts cash, checks, money orders, and debit/credit cards. When paying by card, a $2.50 convenience fee applies.
You’ll receive a printed receipt as proof of payment. In-person payment ensures your utility bill is paid on time for the current billing cycle.
Setting Up Auto-Pay
The most convenient option is to enroll in automatic recurring payments through the City’s eBill program. This automatically pays your utility bill from your bank account each month.
To enroll, print and complete the Auto-Pay authorization form from the city website. Attach a voided check and submit the form to the utility department.
On the enrollment form, select the date each month you want payments to debit from your bank account. Payments will be made on this same date going forward.
The Auto-Pay program is free, secure, and ensures your bill is paid on time each month. You’ll continue receiving a paper or emailed utility bill for your records.
Avoid Late Fees
Utility bills in Oak Harbor are billed monthly and due by the 15th of each month. A late fee is charged if payment is not received on time.
The best way to avoid late fees is to set up Auto-Pay from your bank account. Online, phone, and in-person payments also allow paying up to the due date.
Mailed payments can incur fees if not received by the due date (not postmarked). So mail your check at least 5 business days before it’s due to ensure on-time delivery.
Review all payment options to find your best match and pay your Oak Harbor utility bill stress-free!
MARINA PAYMENT SYSTEM IS CHANGING
Temporarily Marina payment options on the City website are not available. Please contact the Marina Staff for assistance at (360) 279-4576.