Paying your City of Orem utility bill just got a whole lot easier with their online bill pay system This convenient option allows residents to view statements, make one-time or recurring payments, manage accounts, and more – all online. Read on for a complete guide to using the City of Orem’s online portal to take control of your utility payments.
Why Pay Bills Online?
Here are some excellent reasons to sign up for the City of Orem’s online bill pay:
- Convenience – Pay anytime, anywhere without visiting City Hall
- Payment History – View past statements and payments in one place
- Auto-Pay – Set up recurring payments to avoid late fees
- Go Paperless – Reduce clutter and waste with paperless billing
- Save Time – Pay quickly online compared to mailing checks
- Payment Notifications – Get email reminders when bills are ready
Signing Up for Online Bill Pay
Online bill pay is simple to set up and only takes a few minutes. Follow these steps:
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Have your City of Orem account number handy
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Go to the online bill pay webpage
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Click on “Pay Utility Bill”
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Select “Register” and enter your account information
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Create a username, password, and security questions
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Agree to the terms of use
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Verify your email address
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You’re registered! Access your account anytime.
Payment Options
The City of Orem offers multiple ways to pay your bills online:
- Credit Card – Visa, Mastercard, Discover, American Express
- eCheck – Directly from your checking or savings account
- Cash – Pay with cash at select payment locations
Credit cards incur a small convenience fee. eChecks and cash have no fee.
Navigating the Online Portal
Once logged into your account, you’ll see a dashboard with these helpful features:
- Account Summary – Balances, recent bills, payment history
- Make Payment – Pay bill or set up auto-pay
- Statements – View, print, or download statements
- Payment Methods – Manage cards, bank accounts
- Notifications – Email, text, and paperless options
- Profile – Update personal, contact information
Easily manage everything in one convenient place!
Making a Payment
To pay your City of Orem bill online:
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Select “Make Payment”
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Enter payment amount
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Choose payment method
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Provide details and submit
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Review and confirm payment
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Get payment confirmation
Payments process instantly for credit cards or within 1-2 days for eChecks.
Setting Up Auto-Pay
For hands-free convenience, you can enroll in auto-pay:
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Go to “My Profile”
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Select “AutoPay Program”
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Check the auto-pay authorization box
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Choose payment method
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Save your selection
Your bill will now be paid automatically each month. One less thing to remember!
Going Paperless
Want to go green? Sign up for paperless billing:
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Go to “My Profile”
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Click on “Paperless Options”
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Select “Paperless Billing”
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Save your selection
You’ll get email alerts each time a new bill is ready to view online.
Getting Account Alerts
Customize alerts for:
- Bills ready
- Payment receipts
- Failed payments
- Past due notices
- Paperless statement notifications
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Go to “My Profile”
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Click on “Notifications”
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Select preferences
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Save selections
Getting Support
If you need any help with online bill pay, the City of Orem provides support:
- FAQs Page – Answers common questions
- Email – Send inquiries to [email protected]
- Phone – Call the utility billing office at 801-229-7500
- In-Person – Visit City Hall at 56 N State St
Friendly staff can assist with any account or payment issues!
With the City of Orem’s convenient online bill pay, you can take control of utility payments. Sign up in minutes, then manage bills, view history, set up auto-pay, go paperless, and more – all online, anytime. Simplify paying your City of Orem bills today!