Paying your water bill on time every month is an essential responsibility as a homeowner or renter in Pearland TX. The city offers several convenient options to pay your water bill so you can choose the method that works best for your needs. In this article, we’ll provide an overview of the payment options offered by the City of Pearland and give tips on how to pay your bill online, by phone by mail or in person.
Overview of City of Pearland Water Billing
The City of Pearland provides water utility services to residents and handles the billing and payment collection for this service Water bills are issued on a monthly basis and are typically due around the 20th of each month
The amount of water you use is what determines your water bill. A water meter at your home measures how much water you use. They are read by the city, which charges you for every 1,000 gallons of water you use. There is also a monthly base service fee.
Water bills in Pearland have the account number, service address, billing date, due date, previous balance, payments received, water usage charges, and total amount due. The city expects bills to be paid in full by the due date to avoid late fees or service disruption.
Paying Your Water Bill Online
The most popular and convenient way to pay your City of Pearland water bill is online through the city’s website. Below are step-by-step instructions on how to pay online:
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Go to www.pearlandtx.gov and click on “Pay Water Bill”
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Enter your 10-digit account number and 4-digit PIN. Your PIN is the last 4 digits of your social security number by default
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Select whether you want to pay the full balance or enter a custom payment amount.
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Enter your payment information including credit/debit card details or bank account and routing number for e-check.
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Review payment details and submit. A confirmation page will populate verifying your payment.
The city does not charge convenience fees for online payments, so paying online is a free option. Payments made before 10 PM usually process to your account that same day. You can also set up automatic monthly payments.
Paying Your Water Bill by Phone
You can pay your water bill over the phone by calling the City of Pearland Utility Billing office at (281) 652-1603.
To pay by phone, you’ll need to provide:
- Account number
- Service address
- Payment amount
- Credit/debit card information
The automated payment system is available 24/7 whereas customer service agents are available Monday to Friday 8 AM to 5 PM if you need assistance. A convenience fee does apply to phone payments.
Paying Your Water Bill by Mail
If you prefer to pay your bill via mail, you can send your payment to:
City of Pearland
Attn: Utility Billing
P.O. Box 1192
Pearland, TX 77588
Be sure to include your remittance stub with the payment to allow proper crediting to your account. Allow up to 5 business days for your mailed payment to process.
Paying Your Water Bill In Person
You can pay your water bill in person at Pearland City Hall:
Address: 3519 Liberty Dr, Pearland, TX 77581
Hours: Monday to Friday 8 AM to 5 PM
When paying in person, you can pay using cash, check, money order, or credit/debit card. Make sure to have your account information or bill available. Drive-thru service is also available at the west entrance of City Hall.
Avoid Late Fees and Service Disruption
To avoid late payment penalties and potential service disruption, make sure to pay your water bill by the due date each month. Late fees in Pearland are 10% of your current water charges.
If your account becomes past due, the city may issue a disconnection notice and interrupt your water service if the bill remains unpaid. Reconnection fees would then apply to restore service, so paying on time is highly recommended.
Set Up Automatic Payments for Convenience
One of the easiest ways to avoid forgetting monthly water bill payments is to enroll in automatic payments through the city’s online self-service portal. This automatically deducts your bill from your specified bank account or credit card around the due date each billing cycle.
To get started, you’ll need to create an online account and provide your payment information. Automatic payments can be a huge time-saver!
Explore Low-Income Payment Plans if Needed
Pearland offers qualifying low-income households payment plan options like equal installment plans to make paying water bills more affordable. You can contact their billing office to learn about assistance programs that may be available if you are experiencing financial hardship.
Communication is Key for Billing Issues
If you notice any discrepancies or inaccuracies with your water bill, it’s important to promptly contact the City of Pearland billing department. This could include charges for significantly higher usage than normal or other questions about fees. Working collaboratively with them on resolving billing disputes is key to finding solutions.
Summary of Paying Your Pearland Water Bill
VERIFY: The City of Pearland explains higher water bills
FAQ
How do I pay my Pearland water bill by phone?
How to check for a water bill?
How to turn on water in Pearland, TX?
How do I pay my water bill in Pearland TX?
Bank Draft: Please fill out Bank Draft application and email to [email protected] or come by our offices at City Hall Annex, 3523 Liberty Drive. Be sure to pay your balance online through e-Suites or by phone, call 281.652.1603, option #1.
How is Pearland water billed?
Annually, the City evaluates the cost associated with providing quality and reliable water to Pearland residents. Factors taken into rate consideration are production, treatment, and infrastructure. City bills monthly for utility service. Water and sewer/wastewater are billed based on meter size and consumption. Garbage is a flat monthly rate.
What is the Pearland water customer portal?
On May 22, the city of Pearland will launch the Pearland Water Customer Portal, a digital platform that aims to transform how Pearland water customers interact with their water utility services, according to a March news release from the city. Key features of the Pearland Water Customer Portal include: According to the city
Does Pearland have a portal?
Customers will also have flexibility to receive leak alerts and high usage notifications by email, text or phone call, Pearland Communications Director Josh Lee said. “They don’t even have to use a portal if they don’t want to,” Lee said. “They can pay their bill just directly, without having to use the portal at all.