Keep Pensacola Beautiful: Convenient Ways to Pay Your City of Pensacola Sanitation Bill
Here at the City of Pensacola, we know sanitation services are essential to keeping our community clean, green, and livable. As part of our commitment to provide dependable sanitation for residents, we’re dedicated to making bill payment fast, easy, and accessible Read on to learn about the multiple options for paying your City of Pensacola sanitation bill conveniently online, by phone, or in person
Why Sanitation Matters
Effective sanitation services help:
- Keep neighborhoods clean and debris-free
- Reduce pests and disease risks
- Support environmental sustainability
- Maintain attractive community aesthetics
By paying your sanitation bill on time, you support the crews and systems that make clean streets and healthy surroundings possible.
Understanding Your Sanitation Bill
City of Pensacola sanitation bills include charges for:
- Garbage collection
- Yard waste pickup
- Recycling services
- Landfill fees
- Equipment, labor, and operational costs
Bills are sent out monthly. Standard residential collection is set at a flat rate of $20.70 per month. Additional service levels and fees may apply in some cases.
Review your detailed bill carefully to understand the charges and ensure accuracy. Reach out to our billing team with any questions at 850-435-1817.
4 Convenient Ways to Pay Your Sanitation Bill
The City of Pensacola offers flexible options to pay your bill conveniently:
- Online Payment Portal
- Pay via e-check or card 24/7
- Create an online profile to manage payments
- Access payment history and statements
- Automated Phone System
- Call 850-435-1817 anytime to pay via automated system
- Input payment details securely using your phone keypad
- In Person
- Visit 222 West Main Street during business hours
- Make a payment at the cashier’s office by cash, check, or money order
- By Mail
- Detach payment stub from your bill statement
- Mail with check or money order to address on statement
Setup Auto-Pay for Effortless Payment
Forget late fees and save time by enrolling in auto-pay through our online payment portal. Choose to have payments automatically debited from your:
- Credit/Debit Card
- Bank Account
- E-Check
Customize the payment date and amount as you like. Receive email reminders before each auto-payment transaction.
Managing Your Sanitation Account Online
Our online portal also lets you conveniently:
- Update account and billing information if details change
- View payment history and print statements
- Sign up for paperless billing to go green
- Submit service requests and inquiries
Keep track of your sanitation account fully online, anytime.
Avoid Late Fees and Penalties
Save money and headaches by paying your sanitation bill on time each month. The City of Pensacola charges late fees on past due accounts, including:
- Late Fee – $5 after due date
- Delinquent Fee – Additional $15 when 30+ days late
With auto-pay set up, you don’t have to think about due dates. But if you cannot pay on time, call us immediately at 850-435-1817 to discuss options before incurring penalties.
We Can Help with Payment Challenges
If you’re struggling financially, we offer support:
-
Payment plans – Set up installments that fit your budget
-
Payment extensions – Get a short grace period if needed
-
Hardship assistance – Programs may cover bills during crisis
Let us know if you anticipate difficulty paying on time so we can find a solution together. Keeping service active benefits our whole community.
Special Billing Situations
For unique billing needs, we’re here to help:
-
Rental properties – We can set up tenant billing
-
New service – Prorated first month charges
-
Moving/Closing an account – Final bill adjustments
-
Damaged bins – Replacement fees
Give us a call to ensure your account is billed properly during transitions.
Our Commitment to Responsive Service
At the City of Pensacola, our mission is to empower residents through responsive, efficient service. We strive to make paying your sanitation bill easy, flexible, and transparent. Your payments keep our city healthy, clean, and sustainable.
If you ever have any billing questions or challenges, our customer service team is ready to assist. Contact us at 850-435-1817 or visit us online. Working together, we can keep Pensacola beautiful!
Frequency of Entities:
sanitation: 17
bill: 16
pay: 15
pensacola: 14
payment: 9
online: 8
fees: 7
city: 6
account: 5
services: 4
late: 4
options: 3
penalties: 3
challenges: 3
situations: 3
details: 2
history: 2
amount: 2
reminders: 1
e-check: 1
money order: 1
Helpful Hints to Keep Pensacola Clean
Garbage placed in the black city-owned containers is collected twice a week. By following the helpful hints listed below you can help us keep Pensacola clean.
- Please drain garbage and household waste before placing it in the city-owned container. Also bagging raw garbage will keep cans cleaner and prevent insect problems.
- On collection day, place your wheeled container within two feet of the curb with the opening facing the street. Do not place the container in the street. Please make sure the container is clear of mail boxes, utility poles, parked vehicles, low-hanging wires, or tree limbs. The minimum clearance needed on all sides of the container for pick up is 5 feet. In the event your container was not able to be safely picked up due to lack of this clearance, we will document the occurrence and work with each resident to avoid a similar situation in the future.
- To maintain the appearance of your neighborhood, place the container out for collection no later than 6 a.m. on your collection days and remove it from curbside no later than 6 a.m. the day after collection.
- Only containers provided by the city are acceptable for service.
Thank you for helping us to make your home, neighborhood, and city a cleaner and better place to live.
For additional information, please contact us at 850-435-1890.
City Spotlight: John Pittman/ Sanitation Services
FAQ
How do I pay my Pensacola energy bill by phone?
Does Pensacola have property tax?
What payment methods are accepted by city of Pensacola?
Payments are accepted by Visa, MasterCard, Discover and American Express. Once the payment is completed successfully your ticket will be updated as paid in City of Pensacola, Parking Management’s database. If a valid email address is supplied a detailed receipt will be emailed.
Is the city of Pensacola responsible for my ticket payment?
You also acknowledge that neither City of Pensacola, Parking Management, nor Parking Ticket Payment, LLC. is responsible for any transactions initiated by you, the user, through the ParkingTicketPayment.com web site. NOTE: ParkingTicketPayment.com is unavailable daily between 2 a.m. and 2:30 a.m. EST for routine maintenance .
Is garbage collection mandatory in Pensacola?
Garbage collection is mandatory within the City of Pensacola. More than 21,000 customers use the city-owned, wheeled containers that are placed curbside for collection. An operator, using an automated collection truck, makes twice-weekly collections of garbage containers placed at the curbside. Customers are charged a monthly fee for this service.
How do I pay taxes in Escambia County?
Pay Pay Access the site to pay your gas and sanitation bill. Pay property taxes on the Escambia County Tax Collector’s website. Pay your City business taxes online. Learn how to pay for items online, or learn where to go in order to pay in person.