Living in the beautiful city of Peoria comes with many perks, including reliable utility services from the city. Paying your City of Peoria utility bill on time each month is an important responsibility. With easy online bill pay options, you can manage your account and make secure payments 24/7. This comprehensive guide will walk you through everything you need to know about paying City of Peoria utility bills online.
Overview of City of Peoria Utility Billing
The City of Peoria provides electric, water, sewer and trash services to residents and businesses within city limits. Utility billing is handled by the city’s Customer Service department.
Customers receive a monthly utility bill that includes charges for all applicable services Bills can be paid online, by phone, by mail or in person at City Hall The City offers flexible payment options to make it convenient for all customers to keep their accounts current.
Benefits of Paying Your Bill Online
The City of Peoria offers an online customer portal that allows quick and easy utility bill payment anytime, Paying online provides many advantages
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Convenience Pay on your schedule – 24/7 access
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Efficiency: Takes just minutes to log in and pay
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Payment Options: Make one-time payments or recurring payments
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Security: Payment information is protected by encryption
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Control: Manage account settings and view payment history
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Accessibility: Pay on any device, including your mobile phone
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Savings: Avoid late fees by ensuring payments arrive on time
Paying online is the most convenient way to keep your City of Peoria utility account current and avoid disruption of important services.
How to Pay Your Bill Online
Paying your City of Peoria bill online is simple and only takes a few minutes. Follow these steps:
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Visit peoriaaz.gov/payonline
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Click on “Pay Utility Bill”
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Enter your 10-digit utility account number
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Enter the name on the account
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Select whether you want to make a one-time payment or recurring payment
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Enter your payment information and submit
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A confirmation page will display showing your payment was processed
Once you complete these quick steps, your bill is paid! It’s that easy.
Setting Up an Online Account
For added convenience, you can create a login for the City’s customer online portal. This allows you to manage payments, view past bills, update account information and more.
Follow these instructions to set up your online account:
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Go to peoriaaz.gov/payonline
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Click “Sign Up”
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Enter your utility account number, name, and email
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Create a secure password
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Agree to the terms of use
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Click “Sign Up” to create your account
Now you can log in anytime to manage your City of Peoria utilities all in one place!
Recurring Payments
You can truly set it and forget it by enrolling in recurring payments. This automatically pays your utility bill each month, so you don’t have to manually initiate each payment.
To enable recurring payments:
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Log into your online account
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Click on “Recurring Payments”
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Check the box to authorize automatic payments
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Select the date you want your bill paid each month
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Enter your payment method
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Save your settings
Your bill will now be paid automatically each month on the specified date. Just log in to update your payment method or date should you need to make any changes.
Account Management Features
The online customer portal offers many useful features for managing your City of Peoria utilities beyond just payments:
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Review account balance and payment history
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Monitor daily usage for water and electric
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Receive paperless e-bills via email
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Update account and contact information
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Submit service requests and inquiries
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Sign up for budget billing to even out payments
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Receive bill reminders and payment confirmations
The portal brings all your important account tools together in one convenient place!
Get Support Paying Your Bill
The City of Peoria wants to ensure paying your utility bill is quick and easy. If you have any questions or need help with account management, please contact Customer Service:
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By phone at 623-773-7160
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In person at City Hall
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Online via the virtual assistant chat
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Email [email protected]
Friendly reps are available to assist customers Monday thru Friday, 7am to 5:30pm.
Convenience and Control with Online Bill Pay
Paying your City of Peoria utilities electronically provides unbeatable convenience, security and ease. Ditch the paper bills and avoid the hassle of mailing payments – go online instead! Sign up for automated recurring payments to truly simplify bill management. Your account is always just a click or tap away. Go paperless and stress less with the City of Peoria online customer portal and bill pay.
The city of Peoria accepts payments online, in person, via after-hours dropbox, or by mail.
Payment Accepted: Cash, Check, Credit Card, Debit Card, Money Order.
Utility Assistance Program
How do I pay my utility bill in Peoria?
Dial (623)-773-7160 to pay your utility bill with our 24 hour automated phone system. Please write your account number on your check or money order and make payable to the City of Peoria. *Drop box location in front of the flag pole in the circle drive on the north side of City Hall. Please only deposit checks or money orders in this box.
What’s new in the city of Peoria online payment portal?
The new link is now available: City of Peoria Online Payment Portal 1. All Current Online portal users must re-register!! 2. All Auto Pay Users will need to re-enroll in Auto Pay. 3. Auto Pay will NOT be effective until you re-register your account and re-enroll! 4. Users will need to update any saved links to the new payment website.
How do I make a payment in Peoria IL?
The city of Peoria accepts payments online, in person, via after-hours dropbox, or by mail. Payment Accepted: Cash, Check, Credit Card, Debit Card, Money Order. Drop Box: Located at City Hall, Fulton Street entrance. No cash or change. Payments must be inside a sealed envelope.
How do I contact the city of Peoria customer service center?
The City of Peoria Customer Service Center is responsible for managing the following areas: Email: [email protected] (for general inquiries. For account questions, use the Secure Web Form option by clicking the green button above.)