Living in the city of Perryville? If so, you need to pay your utility bill regularly to the city for services like water, sewer, trash pickup and more While you can pay in-person or by mail, the most convenient option is to pay your Perryville utility bill online This comprehensive guide will walk you through everything you need to know, from setting up an account to making secure online payments.
Overview of Online Bill Pay in Perryville
The City of Perryville offers an online utility bill payment system through their website. This allows residents to view their account details, billing history, and make secure online payments 24/7.
Key features of paying online include
- It’s free to use the online payment system
- Payments can be made by credit/debit card or eCheck
- Online payments post quickly, avoiding late fees
- Auto-pay can be set up for recurring payments
- Account information is encrypted for security
- Paperless billing available to reduce waste
Let’s look at how to sign up for online bill pay and use it to pay your Perryville utility bill.
Step-by-Step Guide to Paying Online
Follow these steps to create your online account and pay your bill electronically.
1. Set up your online account
First, you need to register for an online account on the billing website:
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Click “Register” to create a new account
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Enter your account number, email, phone number, and create a password
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Agree to the terms of use
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Check your email to confirm your registration
Once confirmed, you can start using your online account.
2. Log into your account
To log in and access your account:
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Go to the website URL above
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Enter your email and password
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Click “Log In”
This will bring up your account dashboard.
3. Select a payment method
Under the “Payments” tab, you can pick a payment method:
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Credit/debit card – Visa, Mastercard, Discover
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Electronic check – Use your checking account routing/account number
Enter the required information and billing address. You can opt to securely store this payment method for future transactions.
4. Schedule your payment
Under the “Pay Bills” section, you can schedule a payment:
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Select the amount – full or partial payment
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Choose a payment date
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Set up recurring payments by selecting auto-pay
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Review all details to ensure accuracy
5. Submit payment
Finally, complete these last steps:
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Check the box to authorize payment
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Click “Continue” to submit payment
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View the confirmation screen and receive a confirmation email
The payment will immediately process using your selected payment method.
Tips for Managing Your Online Account
Here are some tips for using your online account most effectively:
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Update your contact information if you move
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Go paperless by opting for e-bills
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Set payment reminders/alerts for due dates
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Check your usage history regularly
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View billing statements and payment history
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Report any issues with payments immediately
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Contact customer service if you need help
Troubleshooting Payment Issues
Sometimes errors can occur when making online payments. Here is how to troubleshoot common problems:
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Login issues – reset your password or contact support
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Declined payments – verify your card info is correct, update expired cards
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Duplicate payments – only one payment will process, check credits
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Incorrect amounts – contact billing department to correct
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Auto-pay problems – update expired cards, re-link bank account
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Other issues – try a different browser, clear cache/cookies
Benefits of Paying Online
Paying your Perryville utility bill online has many benefits:
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It’s more convenient than mailing payments
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You can pay from anywhere 24/7
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Auto-pay eliminates late fees
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Payments post instantly, avoiding disruption
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It’s environmentally friendly – no paper bills
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Payment history is easily accessible
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The system is secure and protects your data
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You save money on stamps/checks
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Account can be monitored virtually
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Recurring payments provide peace of mind
Billing The Utility Billing Department is responsible for the City’s water, sewer, trash and natural gas utility bills. In addition to calculating the bills and accepting payments, the department handles questions about your bill and request for utility connections or disconnections. The department currently manages approximately 3800 active utility accounts.
- Full payment on account, plus
- $50 disconnect / reconnect fee for water and $100 disconnect / reconnect fee for gas, plus
- Increased security deposit fee (if applicable)
If accounts are not paid, they will be turned over to the City attorney for collections. Information regarding utility accounts is available to the customer and person(s) designated by the account holder by contacting the Utility Billing Department at (573) 547-2594.
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Tracy Prost
City ClerkEmail215 N. West St.Perryville, MO 63775Ph: (573) 547-2594