Paying bills can be a tedious task but it doesn’t have to be if you live in the City of Post Falls. The city offers multiple convenient options for paying your utility bills and other city fees quickly and easily. In this article we’ll explore the various bill pay options available to Post Falls residents and businesses so you can choose the methods that work best for you.
Online Bill Pay
One of the most convenient ways to pay your Post Falls bills is online through the city’s payment portal You can access the portal at https //postfallsbillingdoc,net/ and either make one-time payments or set up recurring payments to be deducted automatically each month,
To start using the online payment system, you’ll need to create an account by providing your email address and creating a password. Once your account is set up, you can securely store your payment information like credit card numbers or bank account details to streamline future payments
When you log in to make a payment, you can see how much money you have in the account and a history of charges. You can pay the full balance or make a partial payment if needed. The online system accepts Visa, Mastercard, Discover and American Express cards.
Payments made through the online portal before 11:59pm on any day will be credited to your account the next business day. This is a fast and easy way to avoid any late fees for unpaid utility bills or other city fees.
Pay By Phone
Post Falls now has a pay-by-phone option in addition to online payments. This lets you make quick payments through an automated phone system. To use this option, call 844-434-1389.
The automated voice response system will help you make a payment when you call. Get out your most recent utility bill and write down your new 8-digit account number. You’ll also need to enter your credit card information. The system accepts Visa, MasterCard, Discover and American Express.
This is a very convenient option for anyone who prefers to make payments over the phone rather than logging into the online portal. The automated nature of the system allows you to check your balance and make a payment 24/7.
Payment Kiosk
For those who prefer to pay in person, the City of Post Falls has a payment kiosk located in the lobby of City Hall. The kiosk is available 24/7, so you can stop by to make a payment even when City Hall is closed.
To use the kiosk, simply enter your account number and the amount you wish to pay. You can then insert cash or use a credit/debit card. Transactions are quick and you’ll receive a printed receipt as proof of payment.
Having a payment kiosk available around the clock makes it easy to avoid late fees. Even if you forget to pay a bill during normal business hours, you can stop by on nights or weekends to take care of it via the kiosk.
Drive-Thru Drop Box
For added convenience, the City of Post Falls has a drive-thru drop box where you can drop off payments without even getting out of your car. The drive-thru box is located near the entrance to City Hall.
Simply place your payment (check or money order) in an envelope with your remittance stub and drop it in the drive-thru box. Payments made before 8:00am will be processed the same day. The drive-thru box makes it easy to drop off payments on your way to work or whenever you’re passing by City Hall.
Walk-Up Drop Box
If you prefer to drop off payments on foot rather than driving through, there’s also a walk-up drop box available. You’ll find this drop box near the main entrance to City Hall. Just like with the drive-thru box, simply place your payment envelope in the drop box slot anytime day or night.
Having both drive-thru and walk-up drop boxes gives Post Falls residents and businesses total flexibility in how they submit payments. You don’t need to worry about getting to the city clerk’s office during specific hours.
Pay at City Hall
You always have the option to stop by City Hall in person to make a payment during normal business hours. Payments can be made at the front desk by cash, check, money order or credit/debit card.
When paying at City Hall, you can also get assistance from city staff in checking your account balance or inquiring about payment plans if needed. If you have questions about your utility usage or billing, customer service reps are available to help when you come to City Hall.
By Mail
If you prefer to pay bills through the mail, you can send checks or money orders to:
City of Post Falls
PO Box 789
Post Falls, ID 83877
To avoid any late fees, make sure to mail your payment early enough to reach the city before your due date. Payments are credited the same day they are received.
The City of Post Falls makes it as easy as possible to pay your utility bills and other fees. With options like online payments, phone payments, payment kiosks, drop boxes, in-person payments, and mail, you can choose the most convenient method for you.
The various bill pay options allow busy residents and business owners to take care of financial obligations to the city without hassle or headaches. Online payments offer the ultimate convenience, but you can also make quick payments over the phone, in person, or via a drop box 24/7.
No matter how you prefer to pay your bills, Post Falls has you covered. Be sure to utilize the many payment methods available so you can pay your city bills seamlessly and avoid unnecessary late fees. The city’s commitment to offering flexible payment solutions makes life easier for locals across Post Falls.
City Hall – 308 Constitution Way, Idaho Falls 83402
- Treasury Department Front Desk – Open 8:00am-5:00pm, Monday through Friday (excluding holidays). Make payments with credit or debit card, cash, or check.
- Drop Box – Located in west parking lot of City Hall. Open 24 hours. Make payments with CHECK ONLY. Must include stub from utility bill received in the mail.
Make payments with credit or debit card, cash, or check. Please have account number on hand to make a payment.
Make payment by CHECK ONLY. Please include bill stub received in the mail before mailing in payment. Address envelope to:
City of Idaho Falls Treasury Department
Idaho Falls, ID 83405
Contact your bank to see about setting up bill payments through their system.
Auto-Pay and Recurring Payment Methods:
- ACH – NO FEE. Set up by providing a routing number and account number of a checking account. Funds automatically pulled from checking account and applied as a utility payment on statement due date (Auto-Pay) or selected payment date (Recurring Payments). No maximum payment/transaction.
- Credit Card – Includes card processing FEE. $2500 maximum payment/transaction.
- Debit Card – Includes card processing FEE. $2500 maximum payment/transaction.
This option will allow you to pay your bill with a credit or debit card. Youll also be able to check your account balance, bill due date, and the amount of your most recent payment. Includes card processing FEE. Please have account number on hand to make the first phone payment. If desired, customers may save their information so the next time they call the system will recognize the phone number and automatically pull up the account and payment information. The customer may then simply choose to make a payment.
There are multiple locations to visit to pay utility bills.
Post Falls City Council Meeting – May 7, 2024
How do I make a payment to the city of Post Falls?
City of Post Falls Payment Portal Payment Portal Sign InCreate an Account Please complete the form below to start your payment. First 3 characters of the first or last name on your statement Account Number Start Payment
How do I pay my utility bill in Post Falls?
You must have the following information handy when you make the call: For your convenience the City of Post Falls offers online payment options. Check out the Online Services link below. For payments after hours, City Hall has two utility drop boxes, a drive through drop box and a drop box mail slot at the entrance of City Hall.
What services does Post Falls offer?
The City of Post Falls provides billing and account management for residential garbage and recycling services. To set up service or for billing account questions, call 208-777-4504 or go here. Holiday Service Schedules If a Holiday falls on a weekday, the regularly scheduled collection for that day will be delayed by one day.
How do I contact Post Falls Water Division?
You can also email us at [email protected]. For any after hours emergency please call the Police Department (208) 773-3517. 2022 Fall Chlorination Notice The Water Division is chlorinating the City water system, starting October 6th for 30 (thirty) continuous days as part of our fall routine maintenance.