How to Pay Your City of Prescott Bill Online

Living in Prescott, Arizona comes with access to great city services and amenities But it also means paying your city utility bills for things like water, sewer, trash pickup, and more. The City of Prescott offers convenient online bill pay to make it easy for residents to pay their bills This article will explain everything you need to know about paying your City of Prescott bill online.

Overview of City of Prescott Utility Billing

The City of Prescott provides utility services like water sewer, and trash/recycling pickup to residents and businesses. Customers receive monthly utility bills that must be paid to continue service.

The City offers various ways to pay your utility bill:

• Automatic bank withdrawal
• Online bill pay
• Mail
• In person at City Hall

One of the most popular choices is to pay bills online because it is so easy. But first you must set up an online account.

How to Set Up an Online Account

To pay your City of Prescott bill online, you must first register for an account on the website. Here are step-by-step instructions for setting up your online account:

1. Go to www.prescott-az.gov and click on “Pay Your Bill” under Utility Billing.

2. Click on “pay bill online.”

3. Click on the link to register for a new account. This will open the Citizen Self Service portal.

4. Sign up with a login service like Google, Facebook, Apple, or Microsoft to make the process easier. Or enter your email address and create a password.

5. Check your email for a verification code and enter it.

6. Once logged in, click “Link Account” and enter your 10-digit City of Prescott utility account number from your bill.

7. Verify the account number to link it to your new online profile.

Once your account is linked, you’re ready to pay your bill online!

Paying Your Bill Through the Online Account

Here are the simple steps for paying your bill through your online account:

1. Go to www.prescott-az.gov and click “Pay Your Bill.”

2. Sign in using your login credentials.

3. Click on your linked utility account number.

4. View your account summary or go to “Manage Bills” to pay.

5. Select the bill you want to pay and enter your credit card or bank account information.

6. Review payment details and click submit.

The payment will process instantly. You will see it reflected on your next bill. You can also view payment history and set up autopay through your online account.

Online Account Benefits

Paying your Prescott utility bill online offers many benefits:

• Convenience – Pay anytime, anywhere with an internet connection. Avoid stamps and mailing.

• Payment tracking – View payment history and confirm payments processed as expected.

• Paperless billing – Reduce clutter and go green by opting out of mailed paper bills.

• Account management – Update account info, enroll in autopay, and monitor usage.

• Reminders – Set email/text reminders for due dates so you never miss a payment.

• Security – Secure encrypted platform to safely enter payment info and access your account.

Payment Confirmations and Receipts

Whether you pay online, by mail, or in person, be sure to retain your payment confirmations and receipts. These are your proof if any billing disputes arise.

If paying online, you can log into your account and click on “View Bills and Payments” to see payment history. You can also access and print receipts and invoices.

For mailed payments, keep the cancelled checks or money order receipts. For in-person payments, keep the paper receipt you’re given.

Getting Help with Your City of Prescott Account

If you have any issues setting up your online account, linking your utility account, or logging into the payment portal, don’t hesitate to contact the City for assistance:

• Call Utility Billing at 928-777-1155
• Email [email protected]
• Visit in person at 201 S. Cortez Street

The billing staff can walk you through the registration process, troubleshoot login issues, and answer any other questions.

Avoid Late Fees with Online Payments

One major benefit of paying bills online is avoiding late fees. When you enroll in autopay or schedule one-time payments through your online account, your payment will always process on time.

Late fees are $10 for residential customers and 1% of the past due balance for businesses. Avoid these unnecessary costs by paying online and on time.

Conveniently Manage Your Prescott Utilities

As a Prescott resident, take advantage of the convenience of paying your city utility bill online. By setting up an online account you can securely pay bills, track payment history, enroll in autopay, monitor usage, and manage your account digitally at any time. Paying online helps you save time and avoid late fees while simplifying bill management. Contact Utility Billing if you need assistance getting your online account set up and linked today.