Living in the city of Puyallup? Here’s a comprehensive guide on how to pay your Puyallup utility bill for water, sewer, garbage, and other city services. The City offers flexible payment options by phone, online, mail, or in-person at City Hall. Read on for full instructions and tips for paying your Puyallup utility bill.
Online Payment
The easiest and most convenient way to pay your Puyallup utility bill is online through the City’s website Here’s how to pay online
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Go to the City of Puyallup website and click on “Utility Bills”
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Click on the link to the online payment portal. This will redirect you to a secure payment page.
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If paying for the first time, select “Register” to create an account. This allows you to store payment methods for future use.
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Enter your 10-digit utility account number and the service address on your bill.
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It’s up to you whether you want to make a one-time payment or set up automatic payments that will happen often.
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Enter your payment amount and submit. A $0. 95 transaction fee applies to online payments.
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You’ll receive an email confirmation with your payment details.
Online payments process immediately with all major debit/credit cards and e-checks. You can also view billing history and manage notifications through your online account.
Pay by Phone
To pay your Puyallup utility bill by phone:
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Call 1-855-748-6816. This is the City’s toll-free payment number.
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Follow the prompts to enter your 10-digit account number and payment amount.
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Have your debit/credit card ready. A $3.95 fee applies to phone payments.
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Write down the confirmation number at the end as your receipt.
The automated phone payment system is available 24/7. However, payments after 4 PM PST will process the next business day.
Pay by Mail
You can mail your utility bill payment to:
City of Puyallup
PO Box 35160
Seattle, WA 98124-5160
Mail your payment stub from your bill along with a check or money order. Do not mail cash. Allow 5-7 business days for mailed payments to process. Postmarks are not accepted, so mail early to avoid late fees.
Pay In-Person
You can pay your Puyallup utility bill in-person at the Utility Billing counter at City Hall (333 S Meridian, Puyallup WA 98371).
In-person payment options:
- Cash, check, money order or card
- Open 9 AM – 4:30 PM, Monday to Friday
- Closed on city holidays
This is a good option if you want to pay with cash or money order with no fees.
Payment Tips
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Retain confirmation/receipt number for all payments as proof.
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Avoid duplicate payments to prevent fees or issues.
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Contact Utility Billing if your account is past due to prevent disconnection.
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Payment processing varies on weekends and holidays.
Paying your Puyallup utility bill is quick and straightforward through the various options offered by the City. Reach out to Puyallup Utility Billing if you have any other questions about billing or payment.
Why Does My Sewer Bill Seem High?
Sanitary sewer services are based on your actual water usage (consumption) during the months of November through May. Your consumption average is used for bills dated June through October. The four bills dated between January and April are used to create your consumption average.
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Utility Billing
Email Utility Billing Physical Address 333 S Meridian Floor 3 Puyallup, WA 98371 Mailing Address PO Box 35160 Seattle, WA 98124-5160 Phone: 253-841-5550 Fax: 253-770-3335 Monday – Friday9:00 a.m. – 4:30 p.m.
Work for the City of Puyallup
How do I pay my city of Puyallup bills online?
Welcome to the City of Puyallup Paystation site. Once you’ve signed in, you can access your last 6 Statements, see your payment history, make online payments via credit card or your checking account, and manage future payments. Payments made via this website should be submitted at least 2 days before the due date to avoid late fees.
How do I contact Puyallup city hall?
Puyallup City Hall 333 S. Meridian Puyallup, WA 98371 Phone: 253-841-4321 Open Monday – Friday: 8 am – 5 pm Contact City Council Facebook Twitter YouTube Instagram
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