Living in Richland, Washington provides residents with a vibrant small-town feel and endless sunshine But along with the perks of Richland living come monthly bills for essential city services like water, sewer, garbage collection and electricity Paying these bills on time is important to avoid penalties and disruption of services. But dropping payments off downtown can be time consuming.
The good news is the City of Richland offers fast, easy online utility bill payment. You can securely pay all your city bills from home in just minutes. Read on to learn how to sign up for online bill pay with Richland Utility Billing.
Overview of Online Bill Pay in Richland
The City of Richland provides online utility bill payment through their website and mobile app. Residents and businesses can pay water, sewer, garbage, electricity and more 24/7 without visiting City Hall.
To get started, you’ll need to create a free online account connected to your Richland utility service address Then you can view bills, make one-time payments or set up autopay. Receive email notifications when new bills are ready Pay by credit/debit card or e-check.
Online bill pay with the City of Richland is convenient, user-friendly and completely secure. Keep reading to learn how to pay city bills online.
City of Richland Utility Services
Here are the utility and services bills you can pay online with the City of Richland:
- Water
- Sewer
- Garbage/recycling
- Electricity
- Stormwater
- Ambulance fees
- Park facility rentals
- Municipal court fees
- Business licenses
- Pet licenses
- Parking citations
- Utility hookup fees
No more mailing separate payments for each utility or service. Pay all your Richland bills in one place online.
How to Register for Online Bill Pay
Follow these simple steps to start paying Richland bills online:
- Go to www.ci.richland.wa.us/myutilities
- Click “New User” below the login fields
- Enter your utility account number, address, name, email and password
- Check your email for a verification link to activate your account
- Log in on the website or mobile app to view and pay bills right away
The signup process only takes about 10-15 minutes. Once your account is created, you can immediately start enjoying the benefits and convenience of online bill pay.
Payment Options
The City of Richland offers flexibility in how you can pay your bills online:
- Credit/debit card – Visa, Mastercard, Discover and American Express accepted
- eCheck – Free direct bank account (ACH) payments
- Auto-pay – Setup recurring automatic payments each month
Credit and debit card payments incur a small 2.35% convenience fee. But eCheck bank payments are completely free. You can save payment methods to easily switch between them.
Benefits of Paying Online
Paying Richland utility bills online provides many conveniences:
- Pay anytime 24/7
- Avoid downtown trips to City Hall
- Get email reminders when new bills are ready
- Store payment info for fast checkout
- View billing history and statements
- Setup autopay to never miss due dates
- Reduce paper waste and clutter
The online system is fast, easy, and fully secure. There are many good reasons for Richland residents to go paperless.
Tips to Avoid Late Fees
To prevent getting penalized with late fees, keep these tips in mind:
- Know your bill due dates and set calendar reminders
- Review charges closely each month to catch errors quickly
- Pay a few days early to allow for processing time
- Set up autopay as a backup for forgotten bills
- Update contact info and payment methods if changed
- Contact the city with any billing questions
The City of Richland does not offer a grace period for late utility payments. Pay on time, every time to avoid added fees.
What Information is Needed to Sign Up?
Have these details handy when registering for online bill pay:
- Utility account number
- Service address
- Name as it appears on your bill
- Email address
- Phone number
- Payment method
You can find your utility account number printed on your paper bills or statements. Enter it exactly as shown.
Double check your personal information is current before signing up. This ensures you receive payment notifications.
Is Paying Online Secure?
Yes, the City of Richland online payment system is extremely secure and protects your data:
- 256-bit SSL encryption on all transactions
- Regular security testing and audits
- No payment information stored on city servers
- Tokens used instead of raw card data
- Strict user authentication requirements
- Data never sold or shared
You can feel fully at ease that paying online is safe and your information is protected.
Getting Started with Online Bill Pay
As you can see, paying City of Richland utility bills online is fast, easy, and secure. Sign up for an account today to view and pay your bills in one place 24/7.
Take control of your utility expenses by setting reminders and autopay. Go paperless and get organized with online statements and payment history. Avoid headaches from late fees, forgotten due dates, and downtown trips to City Hall.
Sign up now at www.ci.richland.wa.us/myutilities to start enjoying the many benefits of paying Richland bills online. Have your account number, address, and payment details ready for quick signup.
Frequency of entities:
www.ci.richland.wa.us/departments/finance/customer-service/my-utilities-new – 1
https://www.ci.richland.wa.us/services/customer-service – 1
Richland Great Value – Bill Pay
Who is responsible for receiving payments for the city of Richland?
Customer Service is responsible for not only receiving all payments for the City of Richland but so much more! Our payment drop box is located in the west parking lot of City Hall (all payments must have account number or payment voucher attached). Online and over-the-phone payments are also available.
How do I make a utility payment in Richland?
Online and over-the-phone payments are also available. Please visit my utilities for utility account e-forms, including starting and stopping utility service, or to make a utility payment. The City of Richland is a full-service city, providing many utility services. The City combines charges for those services on one convenient monthly bill for:
Where can I send a check or money order to Richland?
Checks or Money Orders made payable to the City of Richland can be mailed to City Hall at 505 Swift Blvd., Richland, WA 99352 What type of payment methods does the City of Richland accept? There are several convenient payment options available from the City of Richland. Customers can make their payments in person, over the phone, and online.
Does Richland accept credit card payments?
The city of Richland accepts credit card payments for the water department online. Please click here to pay your bill.