How to Pay Your City of Riverbank Utility Bill Online

Living in Riverbank CA comes with the convenience of having your city utilities like water, sewer and garbage provided by the City of Riverbank. Paying your monthly utility bill is easy when you use the online payment options available. Read on to learn the details about setting up online payments with the City of Riverbank and the benefits this provides.

Online Bill Pay Overview

The City of Riverbank offers online bill pay through a partnership with Xpress Bill Pay This secure online payment system allows customers to

• View account balance
• Check billing history
• Make one-time payments
• Set up recurring auto-pay
• Go paperless with e-bills

Online payments can be made by credit/debit card or e-check. There are no convenience fees to use this system.

Why Pay Online?

Choosing online bill pay with the City of Riverbank offers many advantages:

• Convenience – Pay anytime 24/7 through the online portal or Xpress Bill Pay mobile app

• Efficiency – Takes just minutes to make a payment versus mailing in or visiting city hall

• Control – View balance and payment history in your secure online account

• Peace of Mind – Auto-pay and paperless bills prevent late fees

• Flexibility – Make one-time payments or set up recurring auto-pay

• Reliability – Payments always processed on-time

How to Enroll in Online Bill Pay

Follow these simple steps to enroll in online bill pay with the City of Riverbank:

1. Visit XpressBillPay.com and select “Sign Up”

2. Enter your account number and other details from your paper bill

3. Create a username and password

4. Select paperless e-bill or continue receiving paper bills

Once enrolled, you can start making online payments immediately. Be sure to download the Xpress Bill Pay mobile app as well for payments on-the-go.

Making One-Time Payments Online

When you receive your new utility bill, paying online is quick and easy:

1. Log into your account at XpressBillPay.com or in the mobile app

2. Select “Make Payment”

3. Enter payment amount (typically the “Total Due” on your bill)

4. Enter payment method and details

5. Review and submit payment

Your account is credited immediately after the payment processes. You’ll receive a confirmation email with the payment details. Payments made after 5:00pm MST hit your account the next business day.

Setting Up Auto-Pay

For ultimate convenience, enroll in auto-pay to have your bill paid automatically each month.

1. In your online account, select “Recurring Payments”

2. Enter payment amount

3. Choose the payment date

4. Enter payment method

5. Review and save auto-pay setup

Your bill is now paid automatically each billing cycle. You can cancel or edit auto-pay anytime.

Going Paperless with E-Bills

Opting for e-bills through online bill pay is a great way to reduce paper waste and clutter.

With paperless billing:

• Receive an email when your new bill is ready

• View and download bills right from your secure online account

• Access 2 years of billing history online

• No risk of bills getting lost in the mail

• Reminders ensure your bill is never paid late

Payment Methods Accepted

The City of Riverbank offers several payment options through online bill pay:

• Credit/Debit Card – Visa, Mastercard, Discover

• eCheck – Use your checking account and routing number

• Auto-Pay – Set up recurring payments from your chosen method

There are no fees for online payments. Flat $1.50 fee for payments made by phone through Xpress Bill Pay’s automated phone system.

Accessing Online Account Support

If you have any questions about online bill pay or problems logging into your account, customer support is available:

• Email: [email protected]

• Phone: 1-888-885-6064

• Chat: Available through online account

The Xpress Bill Pay FAQs page also provides answers to commonly asked questions.

Avoid Late Fees with Online Payments

Don’t risk late fees – enroll in online bill pay today. The City of Riverbank bills monthly with payments due by the 8th of each month.

With auto-pay set up, you’ll never miss a payment due date. Payments made online are always on-time, preventing late charges.

Conveniently Manage All Your Utilities

Once enrolled in online bill pay with the City of Riverbank, you can also opt to make payments for other utilities like PG&E through the same Xpress Bill Pay account.

Using one login allows you to easily manage all monthly household utilities payments.

Go Green with Paperless Billing

Sign up to “go green” and stop receiving paper bills in the mail. Online e-bills are environmentally friendly while also keeping your personal information more secure.

Stay Connected with Email Reminders

With online bill pay, you’ll receive email reminders when:

• Your new bill is ready
• Your payment is due
• Your automatic payment date is approaching

These notifications keep you informed to prevent late payments.

Get started with online bill pay through Xpress Bill Pay for easy, fast payment of your City of Riverbank utility bill each month. Manage your account anytime online or through your mobile device.