Life gets busy. Between work, family, and other obligations, it can be hard to stay on top of mundane tasks like paying your bills. But missing payments or paying late can damage your credit score and lead to costly fees. Thankfully, the City of Robertsdale offers a modern, convenient solution – online bill pay. Read on to learn how this service can simplify your life.
Overview of Online Bill Pay in Robertsdale
On April 18th 2016 the City of Robertsdale launched an online bill pay system called MyGovHub. This allows utility customers to view their account information and pay their bills completely online, 24/7.
To access MyGovHub, customers simply need to enter their service address and account number. From there, they can view payment history, usage history, and print copies of bills. The site can be accessed from any smart device, so paying bills on-the-go is a breeze.
MyGovHub was created to provide enhanced security, user-friendliness and accessibility. By storing your financial information on their secure servers the risk of fraud is reduced. The site has an intuitive, easy-to-navigate interface. And the mobile responsiveness makes bill paying possible anywhere, anytime.
Benefits of Paying Bills Online
Switching from mailed payments to online bill pay provides a number of advantages. Here are some of the top benefits:
It Saves Time
Mailing payments through snail mail takes more time. You have to write checks, track down stamps, drop envelopes in the mailbox, and wait patiently for them to arrive at their destination. Paying online takes just a few minutes, can be done anywhere, and processes almost instantly. This gives you more free time to spend on things you enjoy.
It Prevents Late Fees
When you mail payments, you have to remember to do so at least a week in advance of the due date. It’s easy to let things slip through the cracks. Online payments process immediately, so you can pay your bill at 11:59pm on the due date if needed. No more paying annoying late fees!
It’s More Secure
Lost checks and stolen mail can lead to fraudulent activity on your accounts. Online bill pay keeps your financial information encrypted and secured on company servers. This greatly reduces the risk of identity theft.
It Saves Money
Mailing bills requires stamps, which add up over time. Though small, these costs can accumulate. Online bill pay eliminates the need for stamps. And by preventing late fees, it will also save you money on the backend.
It’s Environmentally Friendly
Online bill pay cuts down on paper waste from mailed bills, envelopes, and checks. This switch to paperless billing helps the environment. The less paper used, the better!
It’s More Convenient
You can pay bills at home, at work, while traveling – wherever you happen to be with an internet connection. Schedule payments ahead of time and even automate recurring payments. Online bill pay fits conveniently within your schedule.
How to Sign Up for Online Bill Pay in Robertsdale
Ready to simplify your life? Signing up for online bill pay through MyGovHub is easy. Just follow these steps:
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Visit the MyGovHub website at https://robertsdaleal.mygovhub.com/.
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Click on the “Pay Bill” tab.
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Enter your Robertsdale utility account number. This can be found on the upper left corner of your paper bill.
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Enter the service address exactly as it appears on your paper bill.
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Select your total balance due or make a payment.
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Enter your payment details and submit.
The first time you make a payment, you’ll need to create a login. After that, you can simply log in each month to view your bill and make payments.
If you have autopay set up through your bank, you’ll need to cancel that and instead schedule recurring payments through MyGovHub.
Be sure to update your payment method if your credit card expires or is lost/stolen. This prevents declined payments and late fees.
Get Started Today!
Online bill pay makes your life run just a little bit smoother. Sign up for MyGovHub today to enjoy the many benefits – convenience, security, savings, and more! It only takes a few minutes to get started.
Take control of your bills and schedule payments on your own time. Reduce late fees, stamps, and paper waste. Paying utility bills to the City of Robertsdale has never been easier.
Give MyGovHub a try and streamline your monthly payments. Your future self will thank you! What are you waiting for? Sign up today and simplify bill paying once and for all.
CITY OF ROBERTSDALE DEPARTMENT OF PUBLIC WORKS
23580 East Chicago Street Robertsdale, AL 36567
Office Hours: 7:00 am – 12:00 pm 1:00 pm – 4:00 pm
Phone: 251-947-8950 After Hours: 251-947-2222 Fax: 251-947-2617
For Utility Billing Questions
ELECTRIC DEPARTMENT
Responsible for transmission and distribution of all electricity throughout our jurisdiction.
WATER/SEWER/NATURAL GAS DEPARTMENTS
Responsible for maintenance of our drinking water system, wastewater system and natural gas system.
STREET DEPARTMENT
Responsible for maintaining streets, signs, drainage and right-of-way maintenance.
SANITATION DEPARTMENT
Responsible for garbage and trash pickup within Robertsdale’s city limits.
PARKS & RECREATION DEPARTMENT
Responsible for maintaining public parks and recreational facilities.
LANDSCAPING
Responsible for maintaining landscaping on all city owned properties.
PURCHASING OFFICE
Oversees all purchases made by the city.
| NAME | POSITION |
| Scott Gilbert | Director/Sanitation |
| Rustee Karolyi | Purchasing Agent |
| Scott Bankester | Electric Foreman |
| Terry Simpson | Streets, Parks & Landscaping Foreman |
Robertsdale, Alabama – Baldwin County – City Tour
What is Robertsdale’s new online utility bill pay system?
The City of Robertsdale will launch its’ new online utility bill pay system Monday, April 18. This new feature called “MyGovHub” will allow utility customers to view payment history, usage history, and print a copy of their bill. To access the new system, customers simply enter their service address and utility account number.
How do I pay my traffic ticket in Robertsdale?
In certain cases (i.e. minor traffic citations, etc.) the court will allow you to enter a plea before a magistrate and pay your fines and court cost. The Robertsdale Police Officers distribute an information sheet with a list of the scheduled fines. Full payment for all violations and late fees must be made. Motorist can make payments:
How do I report a problem or outage in Robertsdale?
To report a problem or outage, call 251-947-8950 M-F 7:00 a.m. – 4:00 p.m. or 251-947-2222 after hours. For Billing Inquiries, call 251-947-8905. For COMPLETE utility information (rates, deposits, etc.) please click here to review the City of Robertsdale Utility Policy Manual.