Living in the city of Rock Hill, SC provides you with reliable electric, water, sewer, and sanitation services. But keeping track of paying your utility bills on time can feel burdensome. The good news is, Rock Hill offers easy online and mobile options for viewing and paying your utility bill quickly.
In this comprehensive guide, we’ll explain the many convenient ways to pay your Rock Hill utility bill and avoid any late fees or service disruptions.
Overview of Rock Hill Utility Billing
The city of Rock Hill provides the following utility services to residents and businesses:
- Electricity
- Water
- Sewer
- Sanitation/trash pickup
Utility bills are mailed out monthly and payment is due by the due date on your statement to avoid penalties Here are some key facts about Rock Hill utility billing
- Bills are mailed on the 5th of each month
- Payment is due on the 25th
- A 10% late fee is applied to overdue accounts
- Services can be disconnected for nonpayment
It’s crucial to pay your utility bill on time every month. Rock Hill offers various payment options to make it quick and easy.
Pay Online Through Rock Hill Connect
The fastest way to pay your Rock Hill utility bill is through the Rock Hill Connect online payment portal Here’s how to pay online
- Go to www.cityofrockhill.com
- Hover over “Departments” and click on “Utilities”
- Click on the “Pay Bill” button
- This will redirect you to the Rock Hill Connect payment portal
- Select your resident utility account and follow the payment prompts to pay by credit/debit card or e-check.
Paying online through Rock Hill Connect allows you to securely pay your bill 24/7 in just minutes.
Pay Through the Mobile App
For on-the-go access, download the Rock Hill Connect mobile app from the App Store or Google Play Store. You can quickly view your latest bill and remaining balance and make a payment through the app.
Just log in with your existing Rock Hill Connect credentials or set up an account if you’re a new user. The mobile app makes it easy to pay anywhere anytime.
Pay by Phone
To pay your Rock Hill utility bill by phone:
- Call 1-855-748-3652
- Select option 2 for Utility Billing
- Enter your 10-digit account number
- Follow the prompts to make your payment by credit/debit card
The automated phone payment system is available 24 hours a day, 7 days a week for your convenience.
Pay by Mail
If you prefer to mail in a payment, detach the payment stub from your utility bill and mail to:
City of Rock Hill PO Box 11706Rock Hill, SC 29731Write your 10-digit account number on the check or money order and include your payment stub. Allow 7-10 business days for mailed payments.
Pay in Person
You can pay your utility bill in person at Rock Hill City Hall:
Address: 155 Johnston Street, Rock Hill SC 29730
Hours: Monday-Friday 8:30am-5pm
Cash, checks, money orders, and credit/debit cards are accepted for in-person payments.
Enroll in Auto-Pay
For hassle-free utility bill payments, enroll in Rock Hill’s automatic payment program. This automatically deducts your bill amount from your bank account each month.
To enroll:
- Log into Rock Hill Connect
- Under “My Profile”, click on Auto-Pay Enrollment
- Enter your bank account information
- Agree to the terms and submit
Automatic payments save you time and ensure you never incur late fees.
Avoid Late Fees and Service Disruption
Avoid 10% late penalties and potential utility disconnection by:
✔️ Paying your bill in full by the 25th of each month
✔️ Contacting customer service immediately if you’ll be late on payment
✔️ Enrolling in automatic payments
✔️ Updating your account information if you move
Paying your Rock Hill utility bill on time every month is simple with their convenient online, mobile, and automatic payment options. Follow this guide to explore the many ways to pay and manage your utility account seamlessly.
Rock Hill Online Utility Billing
FAQ
What is the average utility bill in Rock Hill SC?
What is the phone number for the city of Rock Hill?
Who provides electricity to Rock Hill, SC?
What county is Rock Hill, SC in?
How do I pay my utility bill in Rock Hill SC?
Pay your Utility bill from the City of Rock Hill, South Carolina online using this service. Where do I Send my utility bill in Rock Hill? Utility Service and Payment: 155 Johnston Street • Rock Hill, SC 29730 Mailing: P.O. Box 11706 • Rock Hill, SC 29731-1706 Phone: 803-329-5500 • Fax: 803-329-5616 Utilities Department Staff Directory
What does the city of Rock Hill utilities offer?
Font Size:+- The City of Rock Hill Utilities offers incentive products and services to help our residential customers make the most of their budgets. These include SmartChoice rebates and loans, the Smart Switchload control device and security lights.
What is the city of Rock Hill doing to help customers?
Customers will eventually be able to use the City of Rock Hill’s online portal to get information about power and water consumption patterns, which might help diagnose problems leading to high utility bills. Improve electric service reliability and power quality by monitoring loads on transformers and service drops.
How do I pay at Rock Hill & York?
Pay by cash, check or credit card in person at the Rock Hill or York offices. VISA, MasterCard, and Discover Card are accepted across the counter. American Express is not accepted across the counter. Please note, The York office does not accept payments or applications. Please include your account number on all payments or correspondence.