Paying your water bill is a necessary evil that we all must face. While no one enjoys seeing that monthly charge, the City of Roseburg has made paying your water bill quick and convenient. Read on to learn all about the multiple ways you can pay your Roseburg water bill.
Online Payment Portal
The easiest way to pay your water bill is through the City of Roseburg’s online payment portal This allows you to securely pay your water bill 24/7 from the comfort of your own home
To start, go to the municipalonlinepaymentscom website and select “City of Roseburg Utility Billing Online Payments.” From there you can either quickly pay your bill by entering your account number, or you can create an account to gain access to additional features.
Creating an account allows you to:
- View account details
- Manage single and multiple accounts
- Set up automatic and recurring payments
- Enroll in paperless billing
The online portal accepts Visa, MasterCard, Discover, and American Express. You can also pay directly from your bank account.
Paying online helps you avoid late fees, saves time, and gives you peace of mind knowing your payment was received.
Pay by Phone
If you prefer to speak to a real person, you can pay your Roseburg water bill by phone. Call 541-492-6710 to reach the utility billing department. They are available Monday through Friday from 8am to 5pm, closed between 12pm and 1pm for lunch.
When you call, make sure to have your account number ready. You will be able to pay by credit card or electronic check over the phone. This is a quick and easy way to take care of your bill if you don’t have time to log into the online portal.
Pay by Mail
The City of Roseburg also accepts water bill payments by mail for those who prefer paying the old fashioned way. Simply mail your payment stub along with a check or money order to:
City of Roseburg
Attn: Utility Billing
900 SE Douglas Ave
Roseburg, OR 97470
Be sure to allow 3-5 business days for your mailed payment to reach the utility billing office. Payments must be received by the due date to avoid late fees.
Pay in Person
You can drop off your water bill payment in person at the Utility Billing counter in City Hall. They are open Monday through Friday from 8am to 5pm, closed for lunch between 12pm and 1pm. City Hall is located at:
900 SE Douglas Ave
Roseburg, OR 97470
In-person payments can be made by cash, check, money order, or credit card. Make sure to bring your water bill stub. This option is best for those who want to hand-deliver their payment.
Auto Bill Pay
For ultimate convenience, you can enroll in auto bill pay through the online payment portal. This automatically deducts your water payment each month from your designated checking account or credit card.
Auto bill pay ensures your payment is always on time, giving you peace of mind. It’s less work for you since there are no checks to write or payments to manually process each month.
Assistance Programs
If you are having trouble paying your Roseburg water bill on time, be sure to ask about available assistance programs. There are resources for low income households and seniors to help cover utility bills.
For example, Douglas County has a Low-Income Energy Assistance Program (LIEAP) that provides help for eligible households. Contact them at 541-440-3351 for more information.
Avoid Late Fees
To avoid late fees on your Roseburg water bill, make sure payment is received by the due date printed on your statement. As long as your payment is initiated by the due date, you can use any of the payment options above without penalty. Late fees are 1% of the unpaid balance.
Paying your water bill on time protects your credit and maintains your good standing with the utility company. Set a reminder on your calendar so it doesn’t slip your mind.
