Paying your monthly water bill is a necessary task, but it doesn’t have to be a hassle The City of Salina offers convenient online payment options to make it quick and easy for residents to pay their water bills In this article, we’ll take a look at the benefits of paying online and walk through how to pay your Salina water bill through their user-friendly payment portal.
Overview of Online Payment Services
The City of Salina gives residents two options for paying water bills online:
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One-Time Payments – Make secure one-time payments directly on the City’s website
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Auto-Pay – Set up recurring automatic monthly payments from your bank account.
Both options allow you to skip mailing in checks or visiting City Hall. You can pay anytime, anywhere from your computer or mobile device.
Benefits of Paying Online
There are many advantages to paying your Salina water bill electronically:
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Convenience – Pay 24/7 without leaving home. Avoid stamps, envelopes, long lines.
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Speed – Online payments processed faster, usually within 1 business day.
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Secure – Payment portal uses encryption to protect your information.
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Accessible – Payment history available anytime. Easy to view past bills.
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Eco-Friendly – Going paperless cuts waste and saves trees.
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Rewards – Some banks offer points or cash back on online bill payments.
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Control – Auto-pay and paperless options to manage payments.
Step 1: Setting Up an Online Account
To get started, you first need to set up an online account on the City’s website. Go to www.salina-ks.gov and click on “Payments” then “Utility Bill Payments”.
From there, click “First Time Users” to begin registration. You’ll need your account number from your latest bill along with an email address and password.
After registering, you can log into your account anytime to view your water usage and make payments.
Step 2: Making One-Time Payments
Once logged into your account, you can view your current balance due and due date for your water bill. To make a one-time payment, click on “Make Payment” on the left side.
On the payment page, enter the amount you want to pay and complete your credit/debit card or e-check details. Review the payment summary and submit.
You’ll receive an on-screen payment confirmation you can print or save. The payment will typically process within 1 business day.
Step 3: Setting Up Auto-Pay
For hands-free convenience, the City allows you to enroll in auto-pay. This automatically deducts your water bill from your specified bank account each month.
To start, login to your account and click “Auto Pay Program” on the left sidebar. Choose your account, enter bank details, and pick a payment date.
Your bill will now be paid automatically each month! You’ll still receive an email bill for your records.
Other Tips for Online Payments
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Save payment confirmation numbers in case you need to reference them later.
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Log in regularly to check for accurate bills. Update payment method if account changes.
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Contact Utility Billing at 785-309-5740 if you have questions or payment issues.
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Sign up for paperless billing to skip mailed paper bills.
Paying your City of Salina water bill online is a fast, easy, and secure process. By setting up an online account and enrolling in auto-pay, you can simplify bill payment and avoid late fees. Go paperless and get payment reminders by email to make water bill management a breeze. Skip the stamps and visit the City’s user-friendly payment portal to pay your Salina water bill anytime, anywhere in just minutes.
Credit Card Processing Fees Notice
Beginning January 1, 2020 the City of Salina passed on card processing fees (at actual cost) to customers as approved in the 2020 Comprehensive Fee Schedule by Resolution 19-7727.
The City of Salina provides users with different options for paying their water bills. Learn today! Options for Paying Your Water Bill
Please be advised: The Water Department will be closed for system maintenance on Friday, June 7, 2024 at 12:00 p.m. through Wednesday, June 12, 2024 at 8:00 a.m. During that time, all electronic methods of payment will be unavailable, so the only method of payment will be the drop box located on the south side of the City/County building at 300 W Ash St, or via the mail. If you are enrolled in automatic payments, you will need to RE-ENROLL upon resumption of Water Department business on June 12. All late fees incurred due to the system outage will be waived at the time of payment processing.
For our customers convenience, we have several options available to pay:
MAIL IN PO Box 1307 Salina, KS 67402-1307
IN OFFICE 300 W Ash St Room 102 Salina, KS 67401
DROP BOX
Located on the south side of the City-County Building. As you pull into the circle drive off of Ash St, there is a large metal drop box labeled with the City of Salina logo. There is also a drop box located on the outside of our office door located at 300 W Ash St Room 102 Salina, KS 67401.
IVR
Call (785) 309-5740 and follow the prompts using the keypad on your phone to enter your account information and preferred method of payment.
ONLINE
You may access our website here. You may opt to click “One Time Payment” and simply enter your account information and preferred method of payment as a one time convenience, or you can click “New User” and follow the steps from the Online Billing Registration to set up your account.
Ask the City Manager-What is the wastewater charge on my utility bill?
FAQ
Where do I pay my water bill in Laurel Mississippi?
How do I pay my Salina utility bill?
You will need your City of Salina Utility account number to use this system. Customers may pay their full balance or just the past due using a debit/credit card or check as well as make a payment arrangement. There are no additional charges to pay using $WaterLine$. Customers also may also access billing and payment history.
What does Salina Municipal Utilities Department do?
Vision Setting the standard for water and wastewater systems excellence. Overview The Municipal Utilities Department is composed of the water and wastewater facilities operated by the City of Salina.
Is Salina water safe?
Yes it is. Salina water meets or exceeds all standards set by the state and federal governments. To make sure the water is safe, water treatment operators test the water 40,000 to 50,000 every month. If you are concerned about your water quality, contact the City of Salina Utilities Department at (785)826-7305.
Does Salina have trash collection?
Yes. The City of Salina offers trash collection to approved residential water customers. There is an initiate fee of $10.50 to start trash service. How do I schedule a special pickup?