How to Pay Your City of San Angelo Water Bill Online

Paying your water bill is an essential part of being a responsible homeowner or renter. If you live in San Angelo, Texas, paying your water bill is easier than ever thanks to the City’s online payment system. In this comprehensive guide, we’ll walk you through everything you need to know about paying your City of San Angelo water bill online.

Overview of the City of San Angelo Water Department

The City of San Angelo Water Department is responsible for providing safe, reliable drinking water to residents and businesses throughout the city The department operates and maintains the water treatment plants, wells, pumps, water towers, distribution lines and other infrastructure required to deliver water to customers.

Some key facts about the City of San Angelo’s water system:

• Serves over 100,000 residents in the city and surrounding areas

• Maintains over 720 miles of water lines and 12 elevated storage tanks

• Over 10 billion gallons of water are treated every year from 3 surface water treatment plants.

• Operates and maintains 39 groundwater wells

• Holds permits for over 54,266 acre-feet of water per year

• Conducts over 10,000 water quality tests per year

The Water Department is a division of the City’s Utilities Department. The water you use in your home or business is carefully treated and monitored to ensure it meets all state and federal drinking water standards.

Overview of Water Billing in San Angelo

Most properties in San Angelo receive monthly water bills from the City for their water service. This bill covers the charges for your water usage, trash collection, sewer service, stormwater management and other applicable fees.

Every month around the 20th, water meters are read, and bills are sent out. You can pay your water bill late without being charged extra until the 10th of the following month.

There are a few key elements that make up your monthly City of San Angelo water bill:

• Water Usage Charges: You are billed for the actual amount of water used, as measured by your water meter. The rate per 1000 gallons increases as more water is used.

• Water Base Charge: This is a fixed monthly charge that helps cover some of the fixed costs of providing water service. The amount depends on your meter size.

• Trash Collection Fee: This pays for your residential or commercial garbage pickup services.

• Sewer Charges: Based on your water usage since sewage flows back into the wastewater system.

• Stormwater Fee: Charged to all properties to help pay for storm drain operation and maintenance.

Your bill may also include other occasional charges like connection fees or late payment fees if applicable. Carefully reviewing each monthly bill can help you monitor your usage and avoid unexpected charges.

Why Pay Your Water Bill Online?

Paying your City of San Angelo water bill online is the fastest, most convenient way to take care of this essential task each month. Here are some of the major benefits of paying your water bill online versus mailing a paper check or paying in person:

• Avoid Late Fees: Online payments post to your account immediately, so you can pay on the due date without worries. Mailed payments may take days to arrive and get processed.

• Secure Payment: The City’s online payment portal uses industry-standard encryption to keep your personal information safe. No need to worry about lost checks or exposing account numbers.

• 24/7 Access: The online portal allows you to pay anytime day or night, weekends and holidays included. You can even set up recurring payments.

• Payment Tracking: The online system lets you view payment history and print receipts for better record keeping.

• Convenience: Paying online saves you the time and hassle of mailing payments or visiting City offices in person.

• Eco-Friendly: Online payments reduce paper waste and carbon emissions from driving to a bill payment location.

For San Angelo residents who want an easy, fast and secure way to pay their water bill, online payments make the most sense.

How to Pay Your City of San Angelo Water Bill Online

Paying your water bill through the City’s online payment system is quick and straightforward. Just follow these simple steps:

Step 1: Gather Your Information

Make sure you have the following information handy before you start the online payment process:

• Your 9 digit City of San Angelo utility account number

• Service address for the account

• Payment amount due

• Debit/credit card or bank account information

Step 2: Visit the Online Payment Website

Go to the following secure website to access the online payment portal:

https://www.municipalonlinepayments.com/sanangelotx

This is the official City of San Angelo website for accepting water bill payments online.

Step 3: Select Pay Water Bill

On the homepage, click on the button for “Pay Water Bill”. This will take you to the login page specifically for water account payments.

Step 4: Enter Your Account Information

On the water bill payment page, enter your 9 digit account number and service address zip code. Click “Continue” when finished.

Step 5: Review Your Balance

Your account balance owed will be displayed. Review this to make sure the amount due matches your latest bill.

Step 6: Select Payment Method

Choose whether you want to pay by credit/debit card, e-check from your bank account, or automated clearing house (ACH) debit from your bank. Select your method and enter the necessary account information.

Step 7: Enter Payment Amount

Double check the balance owed and enter the payment amount you wish to submit. Click “Continue” to proceed.

Step 8: Review and Submit

Carefully review the payment details and billing information. When you’re ready, click “Submit Payment” to finalize the transaction.

Step 9: Get Confirmation

You should see a confirmation page with your payment reference number. You will also receive an emailed receipt for your records. And just like that – you’ve paid your City of San Angelo water bill online!

Other Online Account Management Options

In addition to online bill payment, the City of San Angelo offers water customers self-service account management through their web portal. After creating a secure online profile, you can:

• View latest and previous water bill statements
• Monitor daily water usage
• Set up recurring auto-pay
• Receive email reminders about due dates
• Submit meter readings
• Request service turn-on/shutoff
• And more!

Visit www.cosatx.us/water-customer-service for info on setting up your online account access. This allows you to monitor your water usage and bills digitally.

Payment Assistance Programs

For customers having trouble paying their water bill on time each month, San Angelo does offer some financial assistance programs:

• Payment Arrangements: You can request a payment plan to pay your balance over multiple months if eligible.

• Bill Round Up Program: Volunteer to have your bill rounded up to help support the Project Share emergency bill payment assistance fund.

• Project Share: Provides bill payment assistance for low-income households that qualify. You must apply separately for this program.

Contact the City Water Department to learn more about bill assistance options if you are facing financial hardship. They can explain the requirements and application process for these programs.

Avoid Late Fees with Prompt Online Payments

Don’t let a growing water bill become a financial burden. By paying your City of San Angelo water bill online each month on or before the due date, you can avoid penalty fees and keep your utility services uninterrupted. Online bill pay is fast, easy and secure.

Use this comprehensive guide to start enjoying the convenience of paying your water bill online today. And make sure to explore the additional account management features for monitoring your usage and controlling costs. Keeping your water account in good standing is important, and online bill payment makes it a snap.