How to Pay Your City of Sand Springs Utility Bill: A Comprehensive Guide

Paying your utility bill on time every month is an essential responsibility as a homeowner or renter. The City of Sand Springs offers convenient payment options to keep your water, sewer, trash and other city services running smoothly This comprehensive guide will outline the various methods to pay your Sand Springs utility bill.

Below I’ll cover topics including

• Overview of City of Sand Springs Utility Services
• Payment Options In Person, Online or By Mail
• Setting Up Automatic Payments and Paperless Billing
• Late Fees and Disconnection Policies
• Payment Assistance Programs
• Tips for New Utility Customers

Whether you prefer paying online, sending a check or stopping by in person, Sand Springs offers flexibility to fit your needs. Let’s look at how to pay your Sand Springs utility bill.

Overview of Sand Springs Utility Services

The City of Sand Springs provides utility services including:

• Water
• Sewer
• Trash collection
• Stormwater management
• Fire and EMS fees

These charges are combined into one monthly utility bill sent to Sand Springs residential and commercial customers. It is the account holder’s responsibility to pay the bill by the printed due date to avoid penalties.

Utility services are overseen by the Sand Springs Public Works department. The office for billing utilities is on the first floor of the downtown Municipal Building.

Now, let’s look at the different ways you can pay your Sand Springs utility bill.

Pay Your Bill In Person

To pay your utility bill in person with cash, check or money order, visit the Municipal Building at:

100 E Broadway St
Sand Springs, OK 74063

The utility billing office is open Monday-Friday from 8am-5pm, excluding holidays. You can pay at the front desk anytime during business hours.

After hours, a secure drop box is located behind the building to leave check or money order payments. Do not deposit cash in the drop box.

When paying in person, be sure to bring your latest bill or know your account number. Wait for a receipt from the clerk showing your payment was processed.

Pay Your Bill Online

The City of Sand Springs offers online bill pay through their Click2Gov service. Payments can be made from your computer, tablet or mobile device.

To pay your Sand Springs utility bill online:

1. Visit www.sandspringsok.org

2. Click on Pay Online in the top menu

3. Click on the link to access Click2Gov utility payments

4. Sign in with your account number and password or set up a new profile

5. Select Make Payment and enter your credit/debit card details

6. Verify payment details and submit

7. A confirmation email will be sent to you

Online payments are processed immediately through Visa, MasterCard or American Express. You can also view billing history and account status through Click2Gov.

Pay By Mail

Utility payments can be mailed to either of the City’s PO boxes:

City of Sand Springs
PO Box 268801
Oklahoma City, OK 73126-8801

City of Sand Springs
PO Box 338
Sand Springs, OK 74063

Mail your payment at least 5-7 business days before the due date to ensure it’s received on time. Include your remittance stub and write your account number on the check or money order.

Sign Up for Automatic Payments

The most convenient option is to enroll in automatic bank draft payments through Click2Gov. This authorizes your City of Sand Springs utility bill to be paid directly from your checking or savings account each month.

To set up automatic payments:

1. Log into Click2Gov and access your account
2. Select AutoPay Program
3. Agree to the terms and conditions
4. Enter your bank account information
5. Choose the date for monthly withdrawals

You’ll then receive an email confirmation that automatic payments are scheduled. Your bill will be paid on time without any hassle!

Go Paperless with Online Billing

Save paper and avoid late payments by enrolling in paperless billing. You’ll receive a monthly email when your new utility bill is ready to view and pay online.

To start paperless billing:

1. Log into your Click2Gov account
2. Go to My Profile
3. Select Paperless Billing
4. Agree to the terms and conditions
5. Save your preferences

You can still pay by any method, but will no longer receive a paper bill in the mail.

Understand Late Fees and Disconnection Policy

The due date for your City of Sand Springs utility bill is printed on each monthly statement. Payments received after this due date will incur a late fee around 10% of the outstanding balance.

If a bill remains unpaid for multiple months, the account may be scheduled for disconnection. Water and sewer service will be shut off on a date specified in the disconnection notice.

A reconnection fee will then apply to resume service, in addition to paying the full past due amount.

Avoid extra fees and service disruptions by paying on time each month. Contact the utility billing office immediately if you are unable to pay.

Payment Assistance Programs

If you are struggling to pay your utility bill, Sand Springs offers programs that may be able to help including:

• Deferred payment plans – Arrange installments to pay off balance
• Payment matching – Program matches portion of payment
• LIHEAP federal funds – Helps with home heating and cooling bills

You can also check with local non-profits about additional utility financial assistance. Reach out right away if you anticipate difficulty paying a bill.

Tips for New Utility Customers

As a new Sand Springs resident or business owner, keep these utility billing tips in mind:

• Contact the utility office to set up new service in your name
• Provide accurate contact information for billing purposes
• Set up online account access through Click2Gov
• Sign up for paperless billing and autopay if desired
• Review the utility rates and fees webpage
• Note due dates for each monthly bill to avoid late fees
• Contact customer service with any account questions