Living in the city of Scottsbluff, Nebraska, you receive essential utilities like water, sewer, sanitation, and electricity from the city. Paying your utility bill is a regular routine for residents to ensure continuous service. The city offers several options to pay your utility bill conveniently.
In this article I’ll explain the billing process in Scottsbluff and walk through the different payment methods including online by phone, by mail, and in person. Read on to learn how to pay your city of Scottsbluff utility bill.
Scottsbluff Utility Billing Overview
Scottsbluff utility billing is handled by the city’s Finance Department located at City Hall Bills are sent out monthly and payment is due by the 15th of each month.
The bill includes charges for water, sewer, sanitation services, and any other applicable utility fees. Rates are set by the City Council.
If payment is received after the 15th, a late fee is added to the account. After two months of nonpayment, utilities may be disconnected. The city offers payment plans for those unable to pay the full balance.
Now let’s look at the ways Scottsbluff utility customers can pay their bill.
Pay Your Bill Online
The easiest way to pay your Scottsbluff utility bill is online through the payment portal:
https://www.municipalonlinepayments.com/scottsbluffne/utilities
Follow these steps to pay online:
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Click “Sign In/Register” to create an account or sign in.
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Enter your 10-digit account number and billing ZIP code.
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Select “Pay Bill” and choose which utility to pay.
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Enter payment details and submit. A $2.50 convenience fee applies.
Paying online allows 24/7 access, recurring payments, paperless billing, and payment history.
Pay by Phone
Call 308-632-4136 to pay your Scottsbluff utility bill over the phone. Have your account number ready.
Follow the prompts to make a payment using your credit card or checking account. A $2.50 convenience fee applies.
The automated phone payment system is available 24 hours a day, 7 days a week.
Pay by Mail
To pay your utility bill by mail:
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Write your account number on your check or money order.
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Make it payable to City of Scottsbluff.
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Mail to:
City of Scottsbluff
Utility Billing
2525 Circle Drive
Scottsbluff, NE 69361
Allow 5-7 business days for mailed payments to process. Include the payment stub from your bill to expedite processing.
Pay in Person
You can pay your utility bill in person at Scottsbluff City Hall:
City Hall
2525 Circle Dr
Scottsbluff, NE 69361
Hours: Monday-Friday, 7:30am-4:00pm
Bring your bill or know your account number. Cash, check, money order, and credit/debit cards are accepted.
Avoid Late Fees
To avoid late fees, make sure your utility payment reaches the city by the 15th of each month. Set up automatic payments through your bank or the online payment system.
If you cannot pay on time, call the billing office as soon as possible to set up a payment plan. Keeping your account current ensures uninterrupted essential utilities.
Paying your Scottsbluff utility bill is easy through the various options offered by the city. I recommend setting up online payments to save time and hassle each month. Contact Utility Billing if you have any questions about your account status or payment options.
