How To Pay Your City of Scottsdale Bill Online: A Step-by-Step Guide

Paying your City of Scottsdale utility bill online is a convenient way to stay on top of your payments. With just a few clicks, you can view your account details, make one-time payments, or set up recurring payments. This comprehensive guide will walk you through the entire process of paying your City of Scottsdale bill online.

Overview of Paying City of Scottsdale Bills Online

The City of Scottsdale offers an online payment system called eServices that allows residents to easily pay their utility bills. This system allows you to:

• View account details like balance, payment history, usage history, etc.
• Make one-time payments by bank account or debit/credit card
• Set up recurring automatic payments
• Go paperless by enrolling in online billing

To use the online payment system, you’ll first need to create an eServices account. This involves providing some basic contact information and setting up a username and password.

Once your account is created, you can add your City of Scottsdale utility account to eServices by providing your account number. After your account is linked, you’ll be able to make payments and manage your account.

Step 1: Create an eServices Account

The first step is to navigate to the eServices registration page at https://eservices.scottsdaleaz.gov/ and select “Register New Login.”

You’ll need to provide the following information

• Name
• Email address (this will be your username)
• Password
• Contact phone number
• Secret question and answer for security

Be sure to choose a strong password and take note of it, as you’ll need it to sign in later.

Once you submit the registration form you’ll receive a confirmation email. Just click the link in the email to complete the registration process.

Step 2: Link Your Utility Account to eServices

Now it’s time to link your City of Scottsdale utility account to your new eServices profile.

1. Sign in to your eServices account at https://eservices.scottsdaleaz.gov/ using your email and password.

2. On the homepage, select “Add an Account” under the “My Account” section.

3. Choose your account type (usually Water).

4. Enter your City of Scottsdale account number and 4-6 digit PIN number. You can find these on your paper bill or by contacting customer service.

5. Agree to the terms and conditions and submit the form.

Once submitted, your utility account will be linked to your eServices profile. You’re now ready to make payments!

Step 3: Make a One-Time Payment

Making a one-time payment is a quick and easy process through eServices:

1. Sign in to your eServices account.

2. Select “Make a Payment” from the homepage.

3. Choose your payment method:

   • Bank account – free ACH withdrawal
   • Debit/credit card – $2.50 convenience fee per transaction

4. Enter your payment details including amount, date, etc.

5. Review payment summary and submit.

Your payment will be processed on the date you specify. You can view confirmation and account activity under “Account Details.”

Step 4: Set Up Recurring Payments

For hassle-free payments, you can enroll in automatic recurring payments through eServices:

1. Sign in to your account and select “Scheduled Payments” under “My Account.”

2. Choose to add a new scheduled payment.

3. Select payment frequency (monthly, bi-monthly, etc).

4. Choose the day each payment should withdraw.

5. Enter payment amount and confirm account.

6. Review summary and submit to activate scheduled payments.

Your payments will now automatically withdraw on the schedule you set. You can edit or cancel scheduled payments any time.

Step 5: Go Paperless

You can opt to go paperless and receive billing statements electronically through eServices.

On the eServices homepage, find the “Online Paperless Billing” section and select “Register New User.” Follow the prompts to enroll in paperless billing for your account.

You’ll receive email notifications when new eBills are ready to view. Access them through your account under “Statements.” Going paperless saves time, money, and trees!

Get Support if You Have Questions

Paying your City of Scottsdale bill online through eServices is typically quick and easy. However, if you have any trouble, don’t hesitate to reach out for support:

• Email: [email protected]
• Phone: (480) 312-2461
• Chat: Chat live on the eServices website

The friendly customer service team can help with any questions or issues getting signed up or making payments.