A Complete Guide to Paying Your City of Sidney Utility Bill

Having reliable utility services like water, sewer, electricity, and trash pickup is essential when living in the city of Sidney. To maintain these vital services, residents and businesses must pay their city utility bills regularly and on time This comprehensive guide provides everything you need to know about paying your City of Sidney utility bill conveniently through various options

An Overview of City of Sidney Utility Billing

About 20,000 people live in 9 square miles in the city of Sidney, which provides them with water, sewer, electric, and sanitation services. The City of Sidney Utility Billing Department sends monthly bills to people who use these utility services.

Payment of utility bills helps fund operational and infrastructure costs to deliver safe drinking water, remove wastewater, supply electricity, and collect garbage for the community. Failing to pay your bill can lead to service disconnection so paying on time is crucial.

When Your City of Sidney Utilities Bill is Issued

City of Sidney utility bills are issued monthly, with billing cycles closing around the 15th of each month. Your utility bill is calculated from the previous month’s usage.

For example, a bill dated January 15th would cover services used from December 15th through January 15th. Printed paper bills are mailed a few days after the billing date to your Sidney service address.

Residents have two to three weeks to pay after receiving their bill, so they have time to do so before being charged late fees. Check your monthly bill for the exact due date.

Breaking Down the Charges on Your Sidney Utilities Bill

A City of Sidney utility bill consists of charges for water, sewer, trash, and electric services used during the billing period:

  • Water Usage Fee – Based on amount of water consumed in gallons

  • Sewer Usage Fee – Based on water usage since most goes to sewer

  • Trash Fee – Fixed monthly charge for trash pickup

  • Electric Usage Fee – Based on kilowatt-hours of electricity used

  • Service Fees – Monthly base fees for water, sewer and electric

  • Taxes – Local taxes on utility services

  • Other Charges – Service turn-on/off fees, late fees, etc if applicable

Reviewing the detailed charges on your bill helps you understand exactly what you are paying the City of Sidney for each month.

Payment Due Dates for Sidney Utility Bills

City of Sidney utility bills must be paid in full by the due date printed on your monthly statement to avoid penalties.

Due dates are typically 2-3 weeks after the billing date, but refer to your specific bill for the actual calendar due date. If the due date falls on a weekend or holiday, payments are accepted without late fees until the next business day.

Payments received after the due date will incur a 10% late penalty on the outstanding balance. Failure to pay your bill for multiple months may result in service disconnection. Pay on time to stay in good standing.

Paying Your Sidney Utility Bill by Mail

One convenient option for paying your City of Sidney utilities bill is by mailing in a check or money order. Here’s how to pay by mail:

  • Make checks payable to City of Sidney Utilities

  • Write your 10-digit account number clearly on the check memo line

  • Use the payment return envelope enclosed with your paper bill

  • Mail at least 5 business days before the due date

  • Keep the sealed half of payment stub as your receipt

Mailing your payment ensures it arrives safely and on time. Just be sure to mail it several days early in case of postal delays.

Paying Your Sidney Utility Bill Online

The fastest and easiest way to pay your City of Sidney utility bill is online through the city’s website:

  1. Visit www.sidneyoh.com/345/Online-Payments

  2. Click on the “Utility Billing” tab

  3. Select “Pay Your Utility Bill Online”

  4. Login with your utility account number and password

  5. Choose a payment amount and submit your electronic payment

The online payment system allows 24/7 access to pay bills anytime from your computer or mobile device. Registering your account only takes a few minutes.

Paying Your Sidney Utility Bill by Phone

For quick automated payments, you can call in your City of Sidney utility bill payment by phone:

  • Call 937-498-2351 to access the payment system

  • Enter your 10-digit account number when prompted

  • Select the option to make a bill payment using your touchtone keypad

  • Follow voice prompts to enter payment details and submit

  • Have your credit/debit card number handy to complete payment

Phone payments take just a couple minutes once you have your account info ready. It’s a fast hands-free payment option accessible 24/7.

Paying Your Bill In Person at City Hall

For in-person bill payment, you can visit Sidney City Hall at 201 W Poplar St:

  • Bring your paper bill or know your 10-digit account number

  • Payments accepted: cash, check, money order, credit/debit

  • An after hours drop box is located outside City Hall

  • Receipts are provided for all in-person payments

Paying at City Hall allows you to pay face-to-face during business hours. It’s a simple option for residents who prefer in-person bill payment.

Avoid Late Fees and Service Disruption

Having reliable utility services is vital for Sidney residents and businesses. Avoid headaches from late payments by paying your City of Sidney utilities bill in full and on time every month. Consider enrolling in autopay or paperless billing to simplify the process. Monitoring your utility account regularly makes paying bills stress-free.

Quarterly Water Usage Information

For monthly customers, divide the total by three.

The average person uses 600 cubic feet (ccf) of water per quarter. This allows for all cooking, cleaning and laundry needs. A family of four can be expected to use 24 ccf of water per quarter. If your water usage is considerably more than average, call our office at 937-498-8114 for water conservation tips and information on how to locate leaks in your household.

Number of Persons Water Sewer Stormwater EPA Fee Total Total with Refuse
1 $50.54 $25.30 $8.85 $53.79 $138.48 $212.46
2 $89.90 $49.00 $8.85 $53.79 $201.54 $275.52
3 $129.26 $72.70 $8.85 $53.79 $264.60 $338.58
4 $168.62 $96.40 $8.85 $53.79 $327.66 $401.64
5 $207.98 $120.10 $8.85 $53.79 $390.72 $464.70
6 $247.34 $143.80 $8.85 $53.79 $453.78 $527.76

This includes the refuse charges for the medium and large-sized toter.

*Rates are current as of 4/1/2024

  • City Trash Bag Program $64.10 per roll of 10 bags
  • Curbside Trash Pickup:
    • $24.66 per month for 96 or 65-gallon cart
    • $24.47 per month for 35-gallon cart
  • Extra on Route Charge: Purchase bulk item stickers at Revenue Collection Office for each additional item. Stickers are $5 each. Certain items will require more than one sticker for collection
  • Off Route Charge: $25 if pick up is requested on a day other than the scheduled day
  • Yard Waste Bags: You may purchase and use paper yard waste bags that are sold at many retail locations.
  • Yard Waste Stickers: $1.97 per sticker. Only residents on the city trash bag program are required to purchase stickers

Past Water & Sewer Rates

View our archived water and sewer rates to see the rates throughout the years.

Bill Pay Overview Tutorial

How do I pay my bills in Sidney?

Call us at the City Offices and we will help you. 308-254-5300 And remember, it’s free to sign up and free to use. Sign up today. As a way to offer you more choices in how you pay your bills, The City of Sidney has partnered with Xpress Bill Pay, the premier provider for online bill payment systems.

What services does the city of Sidney provide?

The City of Sidney provides and bills (quarterly or monthly) for the following: EPA (Environmental Protection Agency) – a flat monthly amount Solid waste (trash and recycling) collection services – for a period in advance (1 or 3 months depending upon billing frequency) Customers may also receive their utility bills by email.

How does the town of Sidney pay for water & sewer services?

The Town of Sidney provides Water, Sewer and Refuse Collection services to its residents and businesses. The operating costs for these services are paid for through User Charges on Utility bills which are produced and mailed out quarterly. Refuse Collection costs are paid 100% through User Charges.

Does Sidney have Xpress bill pay?

As a way to offer you more choices in how you pay your bills, the City of Sidney has partnered with Xpress Bill Pay. All you need is an Internet connection through a Web browser and an email address. Once you sign up for your free account and start using this service, you’ll wonder how you ever got along without it! You can register at online.

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