How to Pay Your City of Sopchoppy Utility Bill

Nestled in the Apalachicola National Forest in the Florida panhandle, the City of Sopchoppy provides municipal services like water, sewer, and garbage collection to residents and businesses. As a utility customer, it’s important to understand your monthly bill and know the ways to pay it.

About the City of Sopchoppy

The City of Sopchoppy is a small rural town located in Wakulla County, Florida between Tallahassee and the Gulf Coast With a population around 500, it serves as a gateway to outdoor recreation opportunities.

Incorporated in 1914, the city provides services like drinking water, wastewater, sanitation, parks, streets, and infrastructure to the community. The city is run by a five-member City Commission elected to serve four-year terms.

Your City of Sopchoppy Utility Bill

Utility bills from the City of Sopchoppy include charges for services like:

• Water usage and service fees
• Sewer usage and service fees
• Garbage collection
• Possible stormwater fee

Bills are mailed monthly and include usage details, itemized charges, account balance, due date, and customer service information.

Review your bill carefully each month to ensure accuracy and contact the city promptly with any questions, Missed or inaccurate bills can lead to service disruption if not addressed

Payment Options for Your Sopchoppy Utility Bill

The City of Sopchoppy offers several ways for customers to pay their monthly utility bills:

• By mail – Mail check or money order with payment stub to PO Box 129, Sopchoppy, FL 32358
• Online – Pay by credit/debit card or e-check at sopchoppy.authoritypay.com
• By phone – Call 850-962-4611 to pay over the phone with a card
• In person – Pay with cash, check, money order at City Hall
• Drop box – After hours, use the drop box behind City Hall

There is a 3% fee for credit/debit card payments. E-check payments online or by phone have no fee

Paying Online at sopchoppy.authoritypay.com

The fastest and most convenient way to pay your Sopchoppy utility bill is online through the payment portal:

1. Go to sopchoppy.authoritypay.com
2. Enter your account number and 4-digit CID from your bill
3. Select “Pay Bill” and enter payment amount
4. Choose payment method and submit
5. Payment will apply instantly to your account

You can also go paperless and access payment history when registered through the online portal.

Paying by Phone

To pay your City of Sopchoppy utility bill by phone:

1. Call 850-962-4611
2. Select the option to make a payment
3. Enter your account number and CID when prompted
4. Follow the voice instructions to complete your payment with a debit/credit card.

Live agents are available Monday-Friday 8am-4:30pm if you need help paying your bill over the phone.

Paying by Mail

To pay your utility bill by mail:

1. Fill out the payment stub attached to your bill.
2. Make check or money order payable to “City of Sopchoppy”
3. Mail to: City of Sopchoppy, PO Box 129, Sopchoppy, FL 32358
4. Allow 7 business days for processing to avoid late fees.
5. Keep proof of mailing.

Use the remittance envelope provided with your bill for added convenience.

Avoid Late Fees and Service Shut-off

City of Sopchoppy bills are due by the 10th of each month. A 10% late penalty applies to past due balances. Failure to pay may result in water service discontinuation until the account is paid in full.

Avoid fees and disruption by paying on time, enrolling in autopay, contacting the city about payment arrangements if needed, and taking advantage of financial assistance programs if eligible. Communicate with the city for personalized payment solutions.

Account Management and Billing Support

The City of Sopchoppy provides customers the following billing resources:

• Online account access to view bills, make payments
• Email or mailed bill reminders
• Payment arrangements, extensions, payment plans
• Leak billing adjustments
• Dispute resolution
• New customer sign-up

Contact their utility billing office at 850-962-4611 or [email protected] for account support Monday-Friday 8am-4:30pm.

Your Hometown Utility Provider

The City of Sopchoppy strives to deliver reliable, high-quality utility services to the small community they serve. They offer convenient payment options, excellent customer service, and important local resources for residents and businesses. Contact them anytime you need assistance with your account.