Having access to clean, safe drinking water is something most of us take for granted. But providing water service to thousands of homes and businesses is no small task for municipalities like the City of St. Clair in Michigan.
As a customer it’s your responsibility to pay your water bill on time each month or quarter to the City of St. Clair. The good news is the city offers several convenient payment options – online by mail, auto-pay, and in person.
In this comprehensive guide I’ll explain everything you need to know about paying your City of St. Clair water utility bill so your service continues uninterrupted.
Overview of St. Clair’s Water Service
Let’s start with some quick facts about the City of St. Clair’s water system:
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Provides drinking water to around 5,500 households and businesses in St. Clair, MI.
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Water comes from Lake Huron and the St. Clair River.
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Water is treated at the St. Clair Water Treatment Plant before distribution.
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Water quality reports are published annually.
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Governed by the St. Clair City Council.
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Managed day-to-day by the Water Department.
Residential customers are billed for water service quarterly while commercial accounts are billed monthly. Review your bill carefully and pay the total due before the due date to avoid late fees.
Benefits of Paying Online
Paying your City of St. Clair water bill online is the most convenient option. Here are some key benefits:
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Avoid late fees – Online payments process instantly 24/7.
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Payment options – Pay by credit card, debit card, e-check, or auto-pay.
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Account management – Update details, view history, and more.
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Paperless billing – Go green with e-bills.
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Mobile friendly – Pay on your smartphone or tablet.
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Payment confirmations – Get instant email confirmations.
Online payments give you more control and save you time and money!
How to Pay Your Water Bill Online
Ready to pay your City of St. Clair water bill online? Just follow these steps:
1. Visit Payment Website
Go to www.cityofstclair.com and click on “Online Payments” then “Utility Bills”.
2. Create an Account
Click “Pay Without Registering” for one-time payments or “Register for Additional Features” to make an account.
3. Log In
If registered, log in with your email and password.
4. Select Payment Amount
Your current total due will pre-populate. Adjust the amount if needed.
5. Enter Payment Details
Select payment method – credit/debit card or e-check. Enter your card or bank account information.
6. Submit Payment
Carefully review everything before completing the transaction.
Once your account is created, future online payments only take seconds!
Other Ways to Pay Your Water Bill
In addition to paying online, the City of St. Clair offers other options:
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Mail – Send a check or money order with your payment stub to 547 N. Carney Drive, St. Clair, MI 48079. Allow 5 business days for processing to avoid late fees.
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In person – Pay by cash, check, or card at St. Clair City Hall.
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Dropbox – Place your payment in the dropbox at City Hall after hours.
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Auto-pay – Set up automatic bank account withdrawals each billing cycle. Download the Auto-Pay form.
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By phone – Call 810-329-7121 to pay over the phone using a card. Convenience fees apply.
Review all payment methods to choose the best option for you.
Avoid Late Fees on Your Water Bill
To avoid a 10% late penalty, make sure your City of St. Clair water bill payment is received by the due date printed on your statement. Enrolling in auto-pay is the easiest way to prevent late fees.
If your payment will be late, pay immediately online to stop late fees from accumulating. Don’t delay – late fees incur monthly until the overdue balance is paid off.
Get Payment Assistance for Your Water Bill
If you’re struggling to pay your water bill, contact the City of St. Clair Water Department at 810-329-7121 as soon as possible. Explain your situation and ask about possible payment plan options.
Low income residents may also qualify for water bill assistance programs like the Low Income Household Water Assistance Program (LIHWAP). Contact 211 or your local LIHWAP agency to apply.
Non-profit organizations like The Salvation Army and United Way may also be able to provide water bill funding for households in need.