Paying your monthly utility bill to the City of St Pete is an important responsibility However, the process can seem complicated, especially if you’re new to the area or unfamiliar with the payment options. This comprehensive guide will walk you through everything you need to know to conveniently pay your St. Pete utility bill on time and avoid any late fees.
Overview of City of St. Pete Utility Services
The City of St. Pete provides several key utility services to residents and businesses, including:
- Water service and usage
- Sewer service
- Trash and recycling collection
- Stormwater management
Charges for these services are billed together in one monthly utility bill from the City of St Pete. It’s critical to pay your bill in full each month by the due date to avoid penalties.
For most customers, utility bills are issued bimonthly. Payment must be received within approximately 20 days from the billing date to avoid late fees.
Ways to Pay Your St. Pete Utility Bill
The City of St. Pete offers multiple payment options to fit every schedule and preference. Here are the main ways to pay your utility bill:
Pay Online
By far the fastest and most convenient way for most people to pay is online through the Click2Gov portal. Credit cards, debit cards, and electronic checks can all be used to safely pay online. You’ll need your utility account number handy to log in.
Online payment allows you to view your balance, see payment history, and enroll in autopay. A small service fee applies to credit/debit payments.
Pay by Phone
Call 727-893-7341 to access the automated phone payment system. To pay with a credit or debit card or electronic check, enter your account number and zip code.
Phone payments are processed instantly. Service fees apply to credit/debit payments.
Pay by Mail
Detach and return the payment stub from your paper bill in the envelope provided. Make checks payable to City of St. Pete and include your account number.
Allow 5+ business days for mailed payments to reach and process if paying near the due date.
Pay in Person
Bring your bill or know your account number to pay in person at:
- City Hall – 175 5th St N
- Enoch Davis Center – 1111 18th Ave S
Accepted payment methods are check, money order, or cash.
Auto-Pay Deduction
Enroll in auto-pay to have payments automatically deducted from your bank account each billing cycle. Sign up online or by submitting an enrollment form.
Avoid Late Fees and Service Disruption
To avoid penalties, make sure to pay your utility bill in full by the due date each billing cycle. Late or incomplete payments will result in:
- 10% late fee if not paid within 20 days of billing
- 1.5% monthly penalty on unpaid balances
- Water service disconnection after 60+ days past due
Call 727-893-7341 immediately if you expect payment issues so you can set up an approved payment plan if eligible. Communicating early can prevent service disruptions.
Payment Assistance Programs
If you’re struggling financially, the City of St. Pete offers some programs that may help, such as:
- Payment plans – Arrange installment payments for past-due balances
- Utility relief grants – Provides aid for qualified low-income residents
- Low-income senior/disabled discounts – Offers a 50% discount on water bills
Contact the utility department to discuss bill payment assistance options. Finding a solution is important to avoid utility disconnection.
Manage Your St. Pete Utility Account Online
Through the Click2Gov portal, you can conveniently manage your City of St. Pete utility account online to:
- Check your balance
- View payment history
- Update account information
- Enroll in paperless billing
- Set up automatic payments
- Monitor water usage
- Request leak adjustments
- And more!
Keeping your account details current ensures accurate billing and timely utility service.
Moving or Closing Your St. Pete Utility Account
If you’re moving within St. Pete, request a service transfer to your new address at least 3 days before your move date.
To close an account, contact the utility department by the requested closing date. You may be billed an estimated amount up to the close date.
Returning customers must complete a new utility service application to restart service in the future. A deposit may be required.
Key Takeaways
- Review St. Pete utility bills promptly and pay the total by the due date
- Use the online portal, phone system, mail, or in-person options to pay
- Avoid late fees and disconnection by paying on time
- Seek assistance programs if struggling to pay
- Manage your account online to update details and view usage
With multiple convenient payment methods, paying your St. Pete utility bill on time is easy. Monitoring your usage and account details through the online portal also helps maintain good standing. Reach out for aid if you anticipate payment issues. Staying current on your City of St. Pete utilities account responsibilities prevents service disruptions.
How to Make a Payment
- PAY BY MAIL: Mail in payment using the return envelope provided with the utility bill
- PAY ONLINE: Pay online (credit, debit or eCheck)
- AUTO PAY: Enroll in automatic payments by completing the Utility Bill Automatic Payment Enrollment Form
- Once enrolled, the utility bill will be automatically paid from the linked checking or savings account on the due date. A regular monthly statement will still be delivered for review, and the billing amount will be deducted from the bank account balance. This service is only available through U.S. Banks. Continue to pay your bill regularly until you receive your first statement that indicates your enrollment in automatic payments.
- PAY VIA PHONE: Pay via phone using the Interactive Voice Response system (IVR) at 727-893-7341
- PAY IN PERSON: Pay in person at the main office or remote satellite location, 8 a.m. to 5 p.m. Only checks or money orders are accepted in the drop box; no cash or overdue payments.
- Main Office — One 4th St. N.
- Satellite Office at Enoch Davis Center — 1111 18th Ave. S.
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Residential utility services provided by the city include water, reclaimed water, trash and recycling collection, wastewater, and stormwater. Residents can manage their utilities account online or by calling 727-893-7341.
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FAQ
What is the number for St Pete utilities bill pay?
How to cancel St. Pete utilities?
How do I pay my utility bill?
Residential utility services provided by the city include water, reclaimed water, trash and recycling collection, wastewater, and stormwater. Residents can manage their utilities account online or by calling 727-893-7341. Once enrolled, the utility bill will be automatically paid from the linked checking or savings account on the due date.
How do I pay a utility bill in Pinellas County?
Make automatic debit payments from your bank account by signing up for AutoPay. You can fill out the online application, submit it by mail or drop it off. You can also submit an electronic application on the Utilities Customer Portal. Pay in person at Pinellas County Utilities. Cash, check, or credit cards are accepted. Still have questions?
How do I contact the city of St Petersburg?
The City of St. Petersburg’s online and telephone services are just two methods of conducting business with us. You may continue to use traditional methods such as the U.S. Mail, Automatic Draft or visiting our City offices in person. The choice is yours.
Does St Petersburg have a convenience fee?
The City of St. Petersburg is committed to providing convenient access to information and services. To facilitate online and telephone financial transactions, the city has established a $2.00 convenience fee for utility bill payments using credit cards and debit cards. WHAT IS A CONVENIENCE FEE?