How to Pay Your Utility Bill in Stillwater, Oklahoma

Paying your utility bill is an essential part of being a responsible resident in Stillwater. The city provides electricity, water, sewer, and trash services to residents and businesses, and expects payment each month to continue providing those services. While writing a check and mailing it in is always an option, the city offers multiple ways to pay your utility bill conveniently online. Let’s explore the available options for paying your City of Stillwater utility bill easily from home.

Online Payment Systems

The most convenient way to pay your City of Stillwater utility bill is through the online payment portal on the city’s website This allows you to securely pay your bill from your computer or mobile device 24/7.

To use the online payment system, first visit the Utility & Billing Services page on stillwaterok.gov. Here you will find a link to “Pay Utility Bill Online” where you can set up an account.

You will need your utility account number from a recent bill to register. The system will walk you through entering your account details, setting a username and password, adding bank account or card information, and scheduling payments if desired.

Once your account is set up, you can log in anytime and make one-time payments or set up recurring automatic payments. The site allows you to see your balance and payment history as well.

Pay By Phone

In addition to online payments, the City of Stillwater offers a pay-by-phone system through Paymentus. You can call 1-833-245-5506 anytime to make quick one-time payments over the phone.

To use the automated phone payment system, you will again need your utility account number handy. Follow the voice prompts to enter your account details, payment info, and pay your current balance or make a one-time payment.

Pay In Person

For those who prefer to pay their bills in person, you still have options with the City of Stillwater. The Utility & Billing Services office is located at 723 S. Lewis Street in Stillwater. Here you can make bill payments by cash, check, money order, or credit/debit card.

The office is open Monday-Thursday 7:30am-5:30pm and Friday 7:30-11:30am. You can also use the drive-up window anytime to quickly drop off a payment. There is also an after-hours drop box where you can leave a check or money order.

Payment by Mail

The old-fashioned bill payment method of writing a check and mailing it in still works too. Simply make your check or money order payable to City of Stillwater and mail to:

City of Stillwater
PO Box 1449
Stillwater, OK 74076

Be sure to include your remittance stub or write your utility account number on the check so your payment is properly credited. Allow 3-5 business days for mailed payments to process.

Automatic Bank Drafts

For the most hassle-free way to pay, you can enroll in automatic bank draft payments. This automatically deducts your utility payment from your checking or savings account each month.

To set up bank draft payments, download the authorization form from the city’s website and submit it by mail, email, fax or in person. Payments will then be drafted on the due date each month going forward. You can cancel bank drafts anytime with advance notice if you choose.

Payment Assistance Programs

If you are having trouble paying your utility bill, Stillwater offers assistance programs to qualifying residents:

• Utility Assistance Program – Provides a $100 credit on electric bills for seniors and disabled residents meeting income limits

• Share-A-Fare Program – Allows any resident to voluntarily round up their bill to help support assistance funds

• St. A Doorstep Ministries – Provides emergency payment assistance to those unable to pay

Contact Utility Billing Services to learn more about these programs if you need help paying your utility bill.

Understanding Your Bill

When reviewing and paying your Stillwater utility bill each month, be sure to check that all the details are correct. Your bill will show your previous balance, any payments made, current electric, water, sewer, and trash charges, stormwater fee, sales tax, and total now due.

Compare your usage to the same month last year to spot any unusual spikes. Check the due date and make sure your payment will arrive on time to avoid late fees. The back of the bill provides important notes and contact information as well.

If anything looks incorrect or you have questions about your bill, contact Utility Billing Services right away to dispute charges before the due date.

Avoid Late Fees and Disconnection

To avoid penalties on your account, be sure to pay your utility bill in full by the due date printed on your statement. Late payments will incur a 10% penalty on the overdue balance.

If your account becomes significantly past due, your services may be disconnected. This requires paying a reconnection fee to resume service, so you want to avoid getting disconnected in the first place.

Keep your account in good standing by paying on time each month. Sign up for reminders about your bill due date and payment confirmations to stay on top of your account. Monitor your usage and payment history online as well.

Moving In or Out?

If you are establishing new service in Stillwater or discontinuing service, you will need to set up or close your utility account. Contact Utility Billing Services 2-3 business days in advance to schedule turning services on or off.

Provide your move in/out date and new address. You may need to put down a deposit for new service. Remember to pay any final bill after moving out to avoid collections actions against you.

Convenient Payment Options

Whether you are a new or long-time Stillwater utility customer, paying your bill should be quick and easy. The City of Stillwater offers multiple payment options to suit different needs and preferences.

Pay online, by phone, in person, or by mail for maximum convenience. You can make one-time payments as needed or set up automatic payments for efficiency. Understand your utility usage and billing, and pay on time each month to keep your account in good standing.

The city’s user-friendly systems allow you to manage payments 24/7. Use the available online account tools and payment assistance programs when needed. Knowing how to easily pay your City of Stillwater utility bill will make you a responsible and happy city resident!