Living in the beautiful seaside town of Stuart, Florida means enjoying lush tropical landscapes and ocean breezes It also means paying your monthly utility bill to the City of Stuart for essential services like water, sewer, and trash pickup
It can be a pain to deal with utility bills, but the City of Stuart makes it easy to pay by phone or in person. Keep reading for my full guide on how to easily pay your monthly Stuart utilities!
In this article, I’ll cover:
- Understanding your City of Stuart utility bill
- Payment methods accepted
- Setting up auto-debit for recurring payments
- Paying your bill online
- In-person payment locations
- Avoiding late fees and disconnection
- Payment assistance programs
- FAQs about Stuart utility billing
I’ve lived in Stuart for five years and know how to pay my bills easily and on time every month. This guide will tell you everything you need to know about how to pay, whether you’d rather do it online, over the phone, or in person. Let’s get started!.
Understanding Your City of Stuart Utility Bill
Your utility bill from the City of Stuart includes charges for water, sewer/wastewater treatment, and garbage collection. It’s likely one of your highest regular bills.
Your Stuart utility bill will include
- Account number
- Service address
- Monthly usage for water in gallons
- Water and sewer charges based on usage
- Flat fee for waste collection
- Any special fees or adjustments
- Total current charges
- Due date and past due amounts
- Payment stub to return with mailed payments
Spend a minute reviewing the usage and charges to ensure accuracy. Your bill should arrive by mail each month, but you can also access it online through the City of Stuart customer portal.
Payment Methods Accepted by City of Stuart
The City of Stuart offers several convenient payment options to pay your utility bill including
- Cash or check in person
- Debit or credit card online, by phone, or in person
- Automatic bank account withdrawals
- Online through the City of Stuart portal
- By phone through the automated IVR system
- External bill pay services like doxo
The most popular options are paying by card online or setting up auto-debit from your checking account. The City of Stuart does not charge any fees for using credit/debit cards or electronic checks.
I like the auto-debit option since it ensures I never forget a payment. But paying online through the portal works great too.
Setting Up Auto-Debit Payments with Stuart Utilities
If you want to put your utility bill on autopilot, the City of Stuart makes it easy to enroll in auto-debit payments from your bank account.
To set up recurring automatic debits:
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Download the authorization agreement form from the City of Stuart website.
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Fill out your account details, bank information, and sign.
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Attach a voided check.
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Mail or drop off the completed form to City of Stuart Utilities.
Once enrolled, your utility bill will be automatically paid from your bank account each month. No more remembering when it’s due!
Paying Your Stuart Utility Bill Online
To make a one-time payment on your City of Stuart utility bill online:
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Visit the City of Stuart customer portal.
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Click on “PAYMENTUS Customer Portal”.
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Select Water & Sewer payments.
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Enter your account number and last name.
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Choose a payment amount and complete checkout.
The online bill pay portal accepts Visa, Mastercard, Discover, or eCheck. You’ll receive a confirmation email with details of the transaction.
In-Person Payment Locations
If you prefer to pay your utility bill in person, the City of Stuart has a few options:
- Customer Service Office at City Hall – cash, check, card
- Drive-up window on side of City Hall annex – card or money order
- After hours drop box in City Hall driveway – check or money order
The drive-up window and drop box allow you to quickly pay on your schedule without having to park and go inside. Cash payments must be made at the Customer Service Office during business hours.
Avoid Late Fees and Disconnection
To avoid late fees on your City of Stuart utility bill:
- Know your due date – bills are always due the 23rd of each month
- Pay within the 30 day grace period to avoid a penalty
- Enroll in auto-debit to never miss a payment
- Sign up for bill reminders by phone, text or email
- If late, pay ASAP to stop penalties from accumulating
Accounts past due 46 days are subject to disconnection. A $34 reconnection fee and doubled deposit will then be charged.
Setting payment reminders and utilizing auto-debit are the best ways to avoid headaches from missed utility payments!
Payment Assistance Programs
If you’re struggling to pay your Stuart utility bill on time, assistance programs are available, including:
- Payment arrangements to spread payments over several months
- One-time bill assistance for qualified hardships
- Low-income Subsidy Program providing bill discounts
Contact City of Stuart Customer Service to discuss bill payment help tailored to your situation. Don’t let past due utilities impact your daily life – assistance is available!
Frequently Asked Questions (FAQs)
Here are answers to some common questions about paying City of Stuart utility bills:
What are the City of Stuart customer service hours?
Monday-Friday, 8AM to 5PM. Closed on major holidays.
What is the utility bill late fee amount?
1.5% penalty assessed on past due account balances.
When will my utilities be disconnected for non-payment?
On the 46th day past your bill’s due date.
Are there convenience fees for paying by card/online?
No, the City of Stuart does not charge fees.
Can I pay without my paper bill?
Yes, just use your account number.
Paying Your Stuart Utility Bill is Quick and Painless
No one loves dealing with bills, but the City of Stuart provides multiple simple options for paying your essential utilities each month, including:
- Secure online portal payments by card or eCheck
- Auto-debit setup for automatic payments
- Phone payments through the IVR system
- Convenient drive-up window and drop box
Hopefully this guide provided all the key details for successfully managing your City of Stuart utility account and avoiding any late fees or service disruptions. Their customer service team is also happy to address any payment questions.
Set payment reminders, utilize auto-debit, and pay on time every month to keep your Stuart utilities running smoothly!
Martin County Utility Online BillPay
- View entire bill detail online and print 24/7
- Receive email notifications of new bills
- Make one-time payments with a credit/debit card or a bank account
- Sign up for automatic payments with a credit/debit card or bank account
- View multiple Martin County Utility accounts with one username and password
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