How to Pay Your City of Temple Water Bill

Paying your monthly water bill to the City of Temple is easy when you know all the options, The city offers several convenient payment methods so you can pay your utility bill on time each month This comprehensive guide will walk through the various ways Temple residents can pay their water bills

Online Payment Portal

The fastest and most convenient way to pay is through the City of Temple’s online payment portal. This allows you to securely view and pay your water bill 24/7.

To use the portal first register your account if you’re a new user. Existing customers can log in and manage multiple utility accounts.

The portal accepts credit/debit cards, bank account payments, and auto-draft. You can also opt for paperless billing by going green. Payments post instantly to avoid late fees.

Pay Without Registration

Don’t want to register an account? You can still make one-time payments through the online portal without signing up.

Just use the handy “Pay Now” option. However, a small convenience fee applies to guest checkouts.

Pay by Phone

To pay by phone, call the City of Temple’s automated payment system anytime at 254-298-5616. The interactive voice response system is available 24/7 for your convenience.

Have your 10-digit account number ready. Follow the prompts to pay via credit/debit card or electronic check. It’s easy to pay on-the-go using the automated phone payment option.

Pay by Mail

If you’d rather send a check or money order through the mail, send your payment to:

City of Temple
PO Box 878
Temple, TX 76503-0878

For overnight mail, use:

City of Temple
401 N 3rd St
Temple, TX 76501

Allow 3-5 business days for mailed payments to post to your account to avoid late fees. Do not mail cash – checks or money orders only.

Pay In-Person

You can pay your Temple water bill in-person at the Utility Business Office located at 401 N. 3rd Street.

Pay via cash, check, or credit card Monday-Friday from 8am-5pm. A 24/7 drop box is also available for check/money order payments.

Bank Draft Auto-Pay

For maximum convenience, enroll in auto-pay through your bank account. This automatically drafts your water bill each month on the due date, ensuring you never miss a payment.

Download the authorization form from the city website and submit with a voided check. Existing bank draft customers will remain enrolled. Modifications require a 5 day notice.

Credit Card Auto-Pay

You can also enroll in recurring automatic payments through your credit or debit card using the online payment portal. Just register your account and sign up for auto-pay.

Payments will be processed on your monthly due date. To update your card details, simply log into your online account.

Payment Extensions

If you need help paying your Temple water bill on time, you may qualify for a payment extension. Contact the Utility Billing Office before your due date to request an extension and avoid late fees or service disruption.

Estimated Bills

If unable to read your meter, the City of Temple may send an estimated bill based on your prior usage. Don’t worry – your account will be adjusted once they obtain an actual meter reading.

Bills are issued around the 25th of each month and due on the 15th of the following month. Review your bill closely and contact the city with any questions.

Late Fees and Disconnection

Failure to pay your Temple water bill by the due date results in late fees being assessed. If your account becomes past due, the city will issue disconnect notices warning of impending service interruption.

Avoid additional fees and water shut off by paying your bill on time. Immediately contact Temple Utility Billing if you need assistance with your account.

Keeping your City of Temple water account current is vital. With flexible options like one-time payments, auto-pay, phone, online, in-person, and mail, paying your bill is quick and convenient. Review the payment methods and choose what works best for you each month.