Living in the scenic West Texas town of Tulia comes with the responsibility of paying your monthly utility bill for services like water, sewer, garbage collection, and electricity. The City of Tulia aims to make paying your utility bill stress-free through several convenient online, by phone, and in-person payment options.
In this article we’ll outline everything Tulia residents need to know about setting up utility service, understanding your bill and paying on time each month.
Starting or Stopping Service
Whether you just moved to Tulia or are leaving town, you’ll need to notify the city utility department to start or stop service.
To start new service, simply call the utility department at 806-995-3547 Be prepared to provide your service address and date you need services turned on A deposit may be required to initiate electric, water, and sewer accounts.
To stop existing service, also give the utility department a call in advance and provide a service disconnect date. This ensures a smooth transition and final billing.
Understanding Your Tulia Utility Bill
The city bills residents monthly for utility usage including electric, water, sewer, and garbage fees. Here’s an overview of what’s on your bill:
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Service period – Shows the date range your usage covers, such as 6/9/14 – 7/9/14
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Electric – Charges for electric consumption based on kWh used. Includes a fixed monthly charge and per kWh rate.
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Power cost – Your share of the city’s electricity purchase costs from Xcel Energy. Fluctuates based on market rates.
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Water – Charges for water consumption based on gallons used. Includes a fixed monthly charge and per gallon rate.
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Sewer – Fee based on your water usage since sewer correlates to amount of water flowing through the system.
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Garbage – Fixed monthly garbage collection fee, plus landfill maintenance and equipment fees.
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Sales tax – Standard sales tax applied to utility services.
If you ever have questions or concerns about your utility charges, don’t hesitate to contact the billing department for clarification.
Ways to Pay Your Utility Bill
The City of Tulia offers several options for convenient bill payment including:
Online Bill Pay
The easiest way to pay is through the Municipal Online Payments website. This allows you to:
- Set up secure online account access
- View bill details
- Check your balance
- Make one-time payments by credit/debit card or e-check
- Set up autopay for automatic monthly payments
With online bill pay, you can take care of your utility bill safely and quickly from your computer or mobile device.
By Phone
Call 806-995-3547 and select the utility billing option. You can make automated payments over the phone using your credit, debit or checking account.
In Person
Visit Tulia City Hall at 127 SW 2nd Street to pay your utility bill in person with cash, check, or credit/debit card. You can also use the after hours drop box.
By Mail
Mail in a check or money order payment to City of Tulia, PO Box 610, Tulia, TX 79088. Include your remittance slip or write your account number on the payment. Allow 5 business days for mailed payments to process.
Auto-Pay
Set up automatic monthly payments through your online account to have your bill paid on time without the hassle.
Avoid Late Fees and Disconnection
To avoid penalties and service interruption, be sure to pay your utility bill in full by the due date each month. Late fees apply to past due accounts.
If you are unable to pay on time, call the utility department right away to explain the situation and request an extension. They can often work with you on a payment plan if you communicate proactively. But letting your account lapse can result in costly shut-offs and reconnection fees.
By leveraging the City of Tulia’s convenient payment options and carefully reviewing your monthly utility statement, you can stay on top of your household utility expenses. Don’t hesitate to reach out to the billing department if you ever have questions about your city utility services or charges.
