A Guide to Paying Your City of Walla Walla Utility Bills Online

Residents of Walla Walla can easily pay their utility bills by going online or using their phones. Stay tuned to find out how to handle your Walla Walla utility account and quickly make payments through their easy-to-use payment portal.

Overview of City of Walla Walla Utilities

The City of Walla Walla provides essential utility services to residents and businesses in Walla Walla, Washington Their Public Works department handles water, sewer, garbage, recycling, and stormwater services.

Bills for utilities are sent out every month, and payment is due by the 15th of every month. The city offers flexible payment options to simplify the process. You can pay in person, over the phone, through the mail, or through the self-service online portal.

Benefits of Paying Online

Paying your Walla Walla utility bill online provides many advantages:

• Convenience – Pay anytime, anywhere through the portal
• Payment tracking – See real-time confirmation when transaction is processed
• Payment history – View previous statements and payment receipts
• AutoPay – Set up recurring automatic payments
• Security – The portal uses encryption to protect your data
• Control – Choose payment amount and method

The online option is fast, easy, and secure for managing your account.

How to Pay Your Utility Bill Online

Follow these simple steps to pay your City of Walla Walla utility bill online

1. Go to the payment portal website
2. Enter your account number and 4-digit PIN
3. Select “Make Payment” and choose payment amount
4. Select payment method – credit/debit card or eCheck
5. Enter your payment details and submit
6. Payment will instantly process and post to your account

The entire process takes just a few minutes. You’ll receive a confirmation email with your payment details for your records.

Payment Options

The City of Walla Walla offers various payment options through their online portal:

• Credit/debit card – Visa, MasterCard, Discover, American Express
• eCheck – Free payments directly from your checking or savings account
• AutoPay – Set up recurring automatic payments on your due date
• Mobile – Use the mobile-friendly payment portal on your smartphone

You can store payment methods to simplify the process each month.

Tips for Paying Online

Follow these tips when using the City of Walla Walla online payment portal:

• Check your balance before making a payment to avoid confusion.
• Sign up for paperless billing to get statements electronically.
• Schedule a calendar reminder for your bill’s due date each month.
• Pay early to allow time for processing before the due date.
• Notify the utility billing office if your contact information changes.
• Save confirmation number and payment receipts for your records.

Paying your Walla Walla utility bill online is the most convenient way to stay on top of your monthly account management. Avoid late fees and service disruptions by making quick online payments.

Other Ways to Pay Your Utility Bill

In addition to the online payment portal, the City of Walla Walla offers other payment options:

By phone – Call the utility billing office at 509-527-4480 during business hours to pay over the phone using your credit/debit card.

By mail – Detach payment stub from your paper statement and mail with a check or money order to City Hall.

In person – Bring your payment stub and cash/check to pay at the utility billing counter at City Hall.

Drop box – Place your payment in the secure drop box located outside City Hall.

No matter which option you choose, paying your monthly Walla Walla utility bill on time is essential to maintaining your services. Avoid late payment penalties and service interruptions by paying early through the user-friendly online portal.

Setting Up an Online Account

To access the online payment portal, you’ll first need to set up your secure online account:

1. Have your utility account number ready.
2. Go to the online payment website.
3. Click on “New users click here” to set up your account login.
4. Follow the steps to create your username, password, and PIN.
5. Agree to the terms and conditions.
6. Verify your account information.

Once your online account is created, you can log in anytime to view your balance, make one-time payments, set up AutoPay, and manage your City of Walla Walla utility account. Having access to the self-service portal makes paying bills quick and easy each month.

Avoid Late Fees and Service Disruptions

It’s important to pay your Walla Walla utility bill in full and on time each month. Late payments can accrue the following fees:

• Water late fee – $10 after due date
• Sewer late fee – $10 after due date
• Garbage late fee – $20 after due date

Failure to pay may also result in service disruption, additional fees for reconnection, and even collections. Avoid these issues by paying on time!

Get ahead of the due date and schedule your City of Walla Walla utility payments through the convenient online portal. Simplify your monthly bill management tasks today!