How to Pay Your City of Washington Utility Bill Online or In Person

Living in the City of Washington? Then chances are you receive monthly utility bills for services like electricity, water, sewer, and garbage collection Paying these city utility bills on time each month ensures uninterrupted service and avoids late fees This comprehensive guide will walk through the different ways to pay your City of Washington utility bill, both online and in person.

We’ll cover setting up an online account to pay, payment methods accepted, getting email reminders, auto-pay options, payment locations around the city, and more bill payment tips. Read on to learn how to easily pay your Washington city utility bill.

Overview of Payment Options

The City of Washington offers several ways to pay your monthly utility bills:

• Online – Fast and easy through the online payment portal
• Phone – Call the automated line or speak to a customer service rep
• Mail – Send a check or money order to the payment PO box
• In person – Pay at City Hall or other authorized payment locations
• Drop box – Use the drive-up utility payment boxes around the city

Paying online provides the quickest processing if you want real-time payment confirmation But in-person options allow paying with cash or money order

Benefits of Paying Online

The online payment portal offers convenience and control for managing city utility bills:

• Pay anytime, anywhere online 24/7
• Securely store payment information like bank accounts
• View balance and payment history in one place
• Schedule future-dated payments in advance
• Set up recurring auto-payments for convenience
• Receive email reminders when a bill is due
• Avoid late fees by paying on time

With online bill pay, you can handle payments on your schedule.

How to Pay Your Bill Online

Follow these steps to pay your City of Washington utility bill online:

1. Go to the online payment portal

2. Select “Register” to create an online account

3. Enter your utility account number, email, and create a password

4. Check your email for a one-time verification code and enter it

5. Login using your email and password

6. Select “Make Payment” and enter payment amount

7. Choose a payment method such as a bank account

8. Select “Continue” and review details

9. Read terms and choose “Accept” then “Submit Payment”

Once submitted, the payment will typically process within 1 business day.

Payment Methods Accepted

The following payment methods can be used to pay your City of Washington utility bills:

• Debit or credit card
• Bank account (checking/savings)
• Electronic check via phone or online
• Cash (only for in-person payments)
• Money order
• Paper check mailed to PO box

For instant processing, paying directly from a bank account is recommended. This allows online payments to debit straight from your checking or savings balance.

Email and Text Reminders

The online bill pay system offers both email and text reminders:

• Get an email when your new bill is ready
• Receive a payment confirmation email
• Set up text alerts for due date reminders

These help you remember to pay on time and avoid late fees.

Auto-Pay for Recurring Payments

For maximum convenience, you can enroll in auto-pay when logged into your online account. This automatically pays your utility bill from the payment method you select on the due date each month.

Auto-pay ensures your bill gets paid on time without needing to manually pay each month. Just monitor your account in case the bill amount changes.

Paying by Phone

In addition to online payments, you can pay your City of Washington utility bill by phone:

• Call the toll-free automated pay-by-phone line
• Follow prompts to enter your account number and payment info
• A small $1.50 convenience fee is charged for use

Speaking to a customer service agent directly incurs a higher $5 fee.

Paying In Person

To pay your utility bill in person with cash, money order, or check, you can:

• Go to City Hall at 102 E 2nd St
• Visit the authorized payment location at First National Bank
• Use the drive-up 24/7 payment drop boxes around the city

Just make sure payments are received by the due date to avoid late fees.

Scheduling Future-Dated Payments

When paying online or through the automated phone line, you can schedule future-dated payments:

• When entering payment details, select a future delivery date
• The system will hold your payment until the scheduled date
• Useful for paying ahead of time when you won’t be available on the due date

Just be sure the scheduled date falls on or before the actual due date on your bill.

Avoid Late Fees and Pay Early

Sign up for payment text reminders through your online account portal to receive an alert when your utility bill is coming due. Pay a few days early to ensure on-time delivery and prevent late fees.

Go paperless with online billing and enroll in auto-pay to take the hassle out of paying monthly utility bills to the City of Washington. Pay online, by phone, in person or use a drop box to conveniently manage your city services account.