Living in the city of Yakima? You likely receive monthly utility bills for services like water, sewer, garbage collection etc from the city. Paying these bills on time can sometimes be a hassle if you need to visit the utility office or mail payments. But there’s good news – the City of Yakima offers a convenient online bill payment system for all its utility bills and miscellaneous charges.
In this comprehensive guide we will walk you through the step-by-step process to pay your City of Yakima utilities and other bills online through the newly implemented Paymentus system.
Overview of City of Yakima Utility Services
The City of Yakima provides essential utility services like water, sewer, garbage collection to residents and businesses within the city limits. They have a Utility Services department that handles billing, payments and customer service for utility accounts
Some key utilities and charges billed by the City of Yakima are:
- Water supply & wastewater/sewer service
- Garbage, recycling and yard waste collection
- Irrigation water service
- Parking permits & citations
- Airport fees
- Cemetery charges
Benefits of Paying Bills Online
Here are some major benefits of using the online payment system for your City of Yakima bills
- Convenience of paying from home or anywhere anytime
- Avoid standing in long queues at the utility office
- Get email/SMS payment confirmation instantly
- Schedule future auto-payments to avoid missing due date
- Earn rewards or cashbacks from payment gateways like PayPal
- Secure encrypted gateway to protect your financial data
Step-by-Step Guide to Pay City of Yakima Bills Online
Follow these simple steps to pay your City of Yakima utility bills and other charges online:
Step 1: Visit the Online Payments Website
Go to the City of Yakima’s online payment website at: https://www.yakimawa.gov/services/utility-services/
Alternatively, you can directly access the payment portal here: https://ipn2.paymentus.com/rotp/yakimawa
Step 2: Sign Up for an Account (One Time)
As a first-time user, you need to sign up by clicking on “Register” and entering some basic details like name, account number, email etc. This is a one-time process to create your online payment account.
Step 3: Log In to Your Account
For subsequent payments, you just need to log in to your Paymentus account using your credentials.
Step 4: Select Bill and Make Payment
Choose the utility bill or charge you want to pay from the dashboard. Enter amount, select payment method and submit payment.
Step 5: Get Payment Receipt
You will receive an email/SMS confirmation with the payment receipt immediately after successful payment.
And that’s it! By following these simple steps, you can pay all your City of Yakima utility bills and miscellaneous charges online in just 5 minutes anytime, anywhere.
Explore Other Convenient Payment Options
Apart from the online payment system, City of Yakima offers these other ways to pay your utility and miscellaneous bills conveniently:
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Mail Payments – You can mail your cheque/money order payments to the utility billing address at: City of Yakima, PO Box 22720, Yakima, WA 98907-2720. Include your account details.
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Drop Boxes – Drop off your cheque/money order payment in the drop boxes available at Yakima City Hall and Harman Center.
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In-Person Payments – Visit the Utility Services department at Yakima City Hall during business hours to pay with cash, credit/debit card etc.
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Phone Payments – Call the toll-free IVR number 1-833-735-2348 to pay your bills over the phone.
Frequently Asked Questions
Here are answers to some common queries regarding City of Yakima online bill payment:
Is there any fee for paying bills online?
No, there are no extra charges for paying your City of Yakima bills online through the Paymentus system. It’s completely free.
How do I get receipts for online payments?
You will instantly receive payment acknowledgement receipts via email and SMS after paying bills online successfully.
What if my online payment got deducted but bill shows unpaid?
Sometimes payments take 2-3 days to reflect on your account. If unpaid even after that, contact utility services at 509-575-6080 or [email protected].
Can I set up auto-pay for my bills?
Yes, you can schedule future auto-debit payments from your card/bank account so that the bills get paid automatically on due date.
How do I close or transfer my utility account?
To close or change your utility account, you need to directly contact the utility services office at 509-575-6080 or visit them at 129 N 2nd St, Yakima, WA 98901.
