Living in the city of Yukon comes with access to essential utilities like water, sewer, trash, and more. Paying your city of Yukon utility bill on time each month is important to avoid any service disruption. The city offers several convenient payment options to fit every resident’s needs. This comprehensive guide will walk through the various ways to pay your city of Yukon utility bill.
Overview of City of Yukon Utility Bill Payment Options
The city of Yukon provides both online and offline payment options for residents to easily pay utility bills. Here is a quick overview of the available payment methods:
-
Pay online 24/7 through the city’s payment portal
-
Pay by phone using the automated pay-by-phone line
-
Mail in a payment to the utility billing department
-
Pay in person at the customer service counters
-
Drop off a payment in the 24-hour drop box
-
Set up automatic monthly bank draft payments
-
Pay at other authorized payment locations around Yukon
Review each of these options in more detail below to choose the most convenient way for you to pay your city of Yukon utility bill each month.
Step-by-Step Guide to Paying Your Bill Online
For fast and easy payments that can be made anytime, the city of Yukon recommends utilizing the online bill pay option. Here is how it works:
-
Go to the city’s website at www.yukonok.gov
-
Click on the “Pay Online” link at the top of the homepage
-
Select the “Pay Utilities” button on the next page
-
Enter your city of Yukon utility account number and click “Continue”
-
Enter your payment details including amount due and payment method
-
Verify all information is correct and click “Submit Payment”
-
You will receive an email confirmation once your payment is processed
Paying online avoids the need to mail in or drop off payments. Just log in anytime 24/7 to pay your bill instantly from your computer or mobile device.
Paying Your Yukon Utility Bill by Phone
In addition to the online option, the city also offers a convenient automated pay-by-phone system.
To use this method:
-
Call the pay-by-phone number at (405) 354-2PAY (2729)
-
Enter your city of Yukon utility account number when prompted
-
Follow the voice instructions to enter your payment details with your debit/credit card
-
A $3.85 convenience fee will be charged per transaction
-
Payment will process immediately through the automated system
This allows you to pay your utility bill over the phone anytime without having to speak to a customer service agent.
Mailing In Your Payment to the Billing Department
If you prefer to pay your city of Yukon utility bill through the mail, here is how to do it:
-
Make your check or money order payable to City of Yukon Utility Billing
-
Write your account number on the payment
-
Mail your payment to:
City of Yukon Utility Billing
P.O. Box 850500
Yukon, OK 73085
- Allow 5-7 business days for your mailed payment to process
Just drop your payment in the mailbox with proper account details and postage to pay your bill the old-fashioned way.
Paying in Person at Yukon City Hall
For those who want to hand-deliver payments directly to the city utility billing department, you can do so at Yukon City Hall.
-
Go to Yukon City Hall at 500 W Main St, Yukon, OK 73099
-
Take your payment to the customer service counter inside
-
Alternatively, use the drive-through window on the west side of the building
-
In-person payments are accepted Mon-Fri 8:30AM-5PM at the counter, and 8:30AM-4:30PM at the drive-through
-
Get a receipt from the attendant when paying in person
Paying at the city utility billing office is a simple way to submit your payment.
24-Hour Drop Box for Anytime Payments
The city also provides a 24-hour drop box located outside Yukon City Hall. This allows you to drop off payments day or night.
To use the drop box:
-
Place your payment in an envelope with your account number written on it
-
Drive to Yukon City Hall at 500 W Main St
-
Use the drop box on the west side of the building, next to the drive-through window
-
Your payment will be collected and processed the next business day
The 24-hour drop box offers a contactless payment solution at your convenience.
Setting Up Automatic Bank Draft Payments
For the most convenient hands-off approach, enroll in automatic bank draft payments through the city of Yukon utility billing department. This automatically pays your utility bill from your bank account each month.
To enroll:
-
Download the bank draft authorization form from the city website
-
Fill out the form with your account and banking details
-
Return the completed form to the utility billing office
-
Payments will auto-draft on the 15th of each month going forward
-
Continue paying normally until you see “paid by draft” on your bill
With bank draft, you never have to remember to manually pay your city of Yukon utility bill again!
Payment Troubleshooting Tips
Hopefully paying your Yukon utility bill will be quick and hassle-free using one of the methods above. But if any issues come up, here are some troubleshooting tips:
-
Verify account number entered correctly if you get an error message
-
Refresh browser or return to payment portal if you encounter technical glitches
-
Contact billing department if your mailed payment is not applied after 10 days
-
Update payment card details if your card is declined for online payments
-
Call the utility billing office if your automatic bank draft does not start as expected
-
If you input the wrong amount, call or email to have your payment corrected
-
Request a payment receipt if you paid in person but did not get one
Reach out to the city utility billing department by phone or in person if you have any persistent troubles processing your payment each month.
Frequently Asked Questions About Paying Yukon Utility Bills
Here are some common questions residents have about paying city of Yukon utility bills:
What utility services does the city of Yukon provide?
The city provides water, sewer, sanitation/trash pickup, and stormwater utility services.
What is the due date for payment each month?
Bills are due on the 1st of the month and considered late after the 10th.
What are the payment methods accepted by the city?
You can pay online, by phone, mail, in person, through your bank, or using the drop box. Cash is accepted in person only.
Is there a fee for paying online or by phone?
Yes, a small convenience fee around $3-$4 is charged for online and phone payments.
How long does it take mailed payments to process?
Allow 5-7 business days for mailed payments to post to your account.
Can I split my utility payment between multiple methods?
No, you must pay the whole balance with one payment method each month.
What do I do if I’m late on paying my bill?
Contact the utility billing department immediately if you will be late on payment to avoid service disruption. Late fees will apply.
Paying your city of Yukon utility bill is fast and hassle-free when you use one of the convenient payment options provided. Reach out to the billing department with any questions.
By Phone (24 Hours)
Call 405-354-2PAY (2729) with your credit/debit card. You will need your account number. A $3.85 convenience fee per transaction is charged.
Pay 24 hours a day with your credit/debit card from the convenience of your own computer through our Payment Portal. Register to log in to make payments, view current and past monthly bills, view consumption history, and more. A $4.50 convenience fee per transaction is charged.
The Drop Box is located on the west side of Yukon City Hall, next to our drive-through window. City Hall is located at: 500 W Main Street Yukon, OK 73099
Please secure your payment in an envelope and include your payment stub or account number to ensure proper credit.
Download an enrollment form and return it to us. Your payment will be drafted from your bank account on the 15th, or the following business day if the 15th falls on a weekend or observed holiday. There are no enrollment or transaction fees charged. Customers should continue making payments until “Paid by Draft” appears on their monthly bill.