City Utilities of Springfield (CU) provides essential electric, natural gas, water, and broadband services to residents and businesses in Springfield, MO. Paying your CU bill quickly and on time every month is important. This comprehensive guide will walk through the various ways to pay your City Utilities bill.
Set Up Online Account Access
The easiest option for paying your CU bill is to create an online account at myaccountcityutilitiesnet. With online access, you can
- View your current balance
- Check past bills and payment history
- Make one-time payments by card or e-check
- Set up autopay
- Report outages or issues
- And more!
To create a CU online account:
- Go to myaccount.cityutilities.net
- Select “New User” and enter your account information
- Create a username and password
- Accept the terms and conditions
Getting online account access takes just minutes but provides 24/7 bill pay convenience
Pay Online
If you don’t want to create an full online account, you can still make one-time CU bill payments online.
Go to cityutilities.net and select “Pay Bill” at the top. Enter your CU account number and billing ZIP code to access your balance and process an online payment by debit/credit card or e-check.
Online CU bill pay is fast and secure. A convenience fee may apply for card payments.
Pay by Phone
Call CU at (417) 863-9000 to use the automated phone payment system, available 24 hours a day, 7 days a week.
You’ll need to enter your City Utilities account number and billing ZIP code. Payments can be made instantly by debit/credit card or bank draft.
Pay by Mail
To pay your CU bill by mail, write a check or money order payable to City Utilities and include your payment stub. Send payments to:
City Utilities
PO Box 551
Springfield, MO 65801
Allow 5-7 business days for mailed payments to reach CU and get applied to your account.
Pay in Person
You can pay your City Utilities bill in person at the CU headquarters:
City Utilities
301 E Central St
Springfield, MO 65802
In-person payments can be made by cash, check, money order or debit/credit card. CU also has an authorized payment location at Price Cutter, 3150 W Republic Rd, Springfield, MO 65807.
Enroll in Autopay
For convenient automatic payments, sign up for autopay through your online CU account. This will draft your bill amount from your bank account each month on the due date.
With autopay, you don’t have to remember to log in and manually pay your City Utilities bill every month. Your payment is always on time, avoiding late fees.
Get Payment Assistance
If you’re struggling financially and unable to pay your CU bill, payment assistance programs are available. Contact CU customer service to discuss eligibility and options.
You may qualify for bill discounts, flexible payment plans or energy efficiency assistance. Don’t let past due bills go unpaid – call CU today for help.
Paying your monthly City Utilities bill on time is simple through multiple options. I recommend setting up online account access and autopay for maximum convenience. Choose the payment method that works for you, and reach out to CU anytime you need assistance.
Pay Your Bill Online
To pay a bill to the City of Springfield, you will find a direct link to the appropriate payment portal below.
$5,000 utility bill paid and power restored, but Springfield nonprofits continue to struggle
FAQ
Where to pay city utilities in Springfield, MO?
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CU Outside Payment Kiosks
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301 E Central St
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Springfield,MO
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How do I pay my Springfield Water & Sewer Commission Bill?
Customers can pay their bill online, by phone or by mail. Mail: Springfield Water and Sewer Commission, P.O. Box 3688, Springfield, MA 01101-3688. Please enclose a check or money order, with payment stub and account number on check.
How often does the Springfield Utility Board Bill?
Springfield Utility Board bills monthly for water and electricity used in the previous month. In addition, as a convenience, your bill also may show City of Springfield sewer charges.
What is the Springfield Public Utilities Commission?
The Springfield Public Utilities Commission (PUC) operates the City’s water, wastewater, and electric systems. The PUC has made it a top priority to keep facilities up to date while maintaining utility rates as affordable as possible.
How do I pay my village of Springville utility bills?
You can pay your Village of Springville Utility Bills using: Visa, MasterCard, Discover, American Express (convenience fee will apply, see below) Electronic Check Payments (convenience fee will apply, see below) The payment processing company charges a convenience fee of 2.65% or $3.00 minimum to cardholders who use this service.