Are you a Clallam County PUD customer looking for convenient ways to pay your electric, water or wastewater utility bills? The Clallam County Public Utility District offers multiple easy bill payment options including online, phone, mail and in-person.
In this comprehensive guide, we will focus on how to pay your Clallam County PUD utility bills online through their secure payment portal and mobile app.
Overview of Clallam County PUD
Clallam County PUD is a public utility district providing electric, water and wastewater services to customers in Clallam County Washington. They offer
- Electricity distribution
- Water and sewer infrastructure
- Wastewater management
- Customer account and billing services
As a Clallam County PUD customer, you receive monthly utility bills for electricity, water and sewer usage at your home or business. You can easily pay these bills through the online payment options we will cover next.
Paying Online Through SmartHub
The easiest and most convenient way to pay your Clallam County PUD bills is through their SmartHub online account portal and mobile app. Below are the key benefits of paying your utility bills online via SmartHub:
- Pay anytime, anywhere 24/7
- Secure encrypted payment processing
- Multiple payment methods – credit/debit card, bank account
- View current and past bills in one place
- Set up autopay for recurring payments
- Get reminders when bill is due
- Go paperless with e-bills
- Easy to use mobile app
Now let us walk through the simple steps to pay your PUD bills online using SmartHub:
Step 1: Visit SmartHub Website
Go to the SmartHub login page at:
https://clallampud.smarthub.coop/Login.html
Step 2: Register for a New Account
As a first time user, click on “New User” under the login fields to register. Provide your account number, last name, email address and create a password.
Step 3: Login to SmartHub
For returning users, simply login with your email and password.
Step 4: Select “Pay Now”
Choose the “Pay Now” button to make a one-time online payment.
Step 5: Enter Payment Details
Select payment method – credit/debit card or bank account. Enter required info and submit.
Step 6: Get Confirmation
You will receive a payment confirmation email from SmartHub immediately.
Setting Up AutoPay
You can skip manual payments every month by setting up autopay:
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Login to SmartHub and go to Auto Pay section
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Choose date for automatic withdrawal
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Enter credit/debit card or bank account details
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Save and confirm auto-pay setup
This will deduct your bill amount automatically on the due date every month.
Paying Through Mobile App
In addition to the website, you can also download the SmartHub app on your iOS or Android device to pay bills on the go. The app allows you to:
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Pay bills with one click
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View bills and payment history
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Set up notifications
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Monitor usage
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Contact customer support
So download SmartHub from your app store and have easy access to pay anytime.
Payment Kiosk Locations
Clallam County PUD has installed payment kiosks at 6 locations across the county where you can pay your utility bills in person with cash, checks or cards. Kiosks are available in:
- Blyn
- Carlsborg
- East Port Angeles
- West Port Angeles
- Clallam Bay
- Neah Bay
Find kiosks at local businesses and the PUD office. No need to wait in line!
Paying by Phone
You can utilize the automated phone payment system of Clallam County PUD to pay your utility bills by phone. Just call 1-855-943-3644 anytime 24/7 and follow the voice prompts. Have your account number ready.
Paying by Mail
To pay by mail, write your account number on the payment check or money order and mail to:
PUD #1 of Clallam County
P.O. Box 1000
Carlsborg, WA 98324
Please allow 5-7 business days for mailed payments to process.
Avoid Late Fees
Clallam County PUD bills are due within 20 days of the billing date to avoid late fees. Pay promptly by the due date using one of the many options covered above.
Online and auto-pay ensure your bills are paid on time every month. Sign up on SmartHub to avoid worries of late fees.
Frequently Asked Questions
Below are answers to some common questions about paying PUD bills online:
Is there any fee to pay bills through SmartHub?
No, there are no service fees for online payments via SmartHub using bank account (ACH) payments. Cards have a transaction fee.
How long does an online payment take to reflect on my account?
Online payments are processed instantly and show up right away on your Clallam PUD account.
Can I view previous bills and payment history?
Yes, on your SmartHub dashboard you can view past bills and download payment receipts going back 18 months.
What if I lost my SmartHub password?
You can reset your SmartHub password by clicking “Forgot Password” and verifying your account info.
How do I get a receipt for online payment?
SmartHub emails you a receipt for every online payment. You can also access it within your account.
