How to Pay Your Clarksburg Water Bill

Having clean, reliable water delivered to your home or business is an essential service. As a customer of the Clarksburg Water Board in West Virginia, it’s important to pay your water bill on time each month to avoid any service disruption. The water board offers Clarksburg residents multiple convenient payment options.

Read on for a comprehensive guide on how to pay your Clarksburg Water Board bill.

Pay Online

The easiest and quickest way for most customers to pay their water bill is online through the Clarksburg Water Board website To get started, visit wwwclarksburgwater.com and click on the “Pay Water Bill Online” button.

First-time online users will need to register their account, which just takes a few minutes. Have your Clarksburg Water Board account number and billing details handy to complete registration. Once set up, you can log in anytime to view your current bill and make a payment.

Accepted online payment methods include debit card, credit card, or electronic check from your bank account. A small convenience fee applies to card payments. Online payments process instantly to keep your water account current.

Enroll in Auto-Pay

For maximum convenience, Clarksburg Water Board customers can enroll in auto-pay to have their water bill amount automatically deducted each month on the due date. This prevents late payments.

To set up recurring auto-pay, complete the auto-pay enrollment form online through your account dashboard. Submit your preferred payment method such as checking account or credit card to be charged monthly.

Use the Mobile App

In addition to paying on the Clarksburg Water Board website, you can download their free mobile app for Apple or Android devices. The app allows you to securely manage your water account, check your balance, make one-time payments, set up auto-pay and more on the go.

Pay by Phone

To pay your water bill over the phone, you can call toll-free 1-877-885-7968 and follow the automated prompts Have your Clarksburg Water account number handy to complete the process

Accepted payment methods over the phone include debit card, credit card, or electronic check. A convenience fee is charged for card payments under this option.

Pay by Mail

Paying by physical check through the mail is still an option offered by the Clarksburg Water Board. Simply mail your payment to:

Clarksburg Water Board
PO Box 4790
Charleston, WV 25364-4790

Be sure to allow 7-10 business days for your mailed check to arrive and be processed to avoid late fees. Include your payment stub from your water bill to apply the payment correctly.

Pay In-Person

For in-person bill payment, you can visit the Clarksburg Water Board office located at:

1001 S. Chestnut St.
Clarksburg, WV

The office is open Monday through Friday from 8am to 4pm, excluding holidays. You can pay with cash, check, or money order in-person. Use the drop box outside the office after hours.

Avoid Late Fees

No matter which payment method you choose, be sure to remit payment by the due date printed on your monthly Clarksburg water bill to avoid late fees being applied to your account. Set up autopay or bill reminders to prevent tardy payments.

Get Payment Assistance

Customers who are struggling financially and unable to pay their water bill should contact the Clarksburg Water Board about possible financial assistance programs or payment arrangements to avoid service disruption.

Closing Your Account

If you are moving or need to close your Clarksburg Water Board account, make sure to request a final bill and settle your account balance to avoid being sent to collections. Provide at least one week’s notice.