Living in Clarksville, Arkansas means receiving essential utility services from Clarksville Light & Water, now called Clarksville Connected Utilities (CCU). As a customer, it’s important to understand your billing and know the ways to pay your light and water bill on time each month. This comprehensive guide covers everything Clarksville residents need to know about managing utility payments.
Overview of Clarksville Light & Water Bills
Clarksville Light & Water is the city-owned provider of electric, water, sewer and sanitation services. As a customer, you receive monthly bills for
- Electric usage based on metered kilowatt hours
- Water usage based on metered gallons
- Basic sewer service fee
- Sanitation services like garbage collection
Bills are mailed out around the 10th of each month and are due by the 28th It’s essential to pay each bill in full and on time to avoid penalties
When are Light & Water Bills Due?
The due date for Clarksville utility bills is the 28th of every month, Your bill reflects the previous month’s usage
For example, the bill you receive on July 10th covers June usage. Payment for this bill is due by July 28th.
If the 28th falls on a weekend or holiday, the due date is the next business day. Late fees apply to payments received after the due date.
Ways to Pay Your Clarksville Light & Water Bill
Clarksville Connected Utilities offers several options for customers to pay their monthly utility bills:
Pay Online
The easiest way to pay is through the online bill pay portal at www.clarksvilleconnected.net. Sign up for a free account to pay by debit/credit card or e-check.
Pay by Phone
Call the automated payment line at 479-754-3148 and select option 2 to make a payment by credit/debit card over the phone.
Pay by Mail
Detach the payment stub from your paper bill and mail with a check or money order to the address on the stub. Allow 7-10 days for mail delivery to avoid late fees.
Pay in Person
Bring your bill to the Clarksville Connected Utilities office at 400 W Main Street to pay by cash, check or credit/debit card.
Pay at Kiosk
A walk-up payment kiosk is located behind City Hall. Insert your bill stub and payment method to pay anytime.
Auto Bill Pay
Enroll in auto pay to have payments automatically drafted from your bank account each month. Complete the form at the utility office.
Payment Assistance Programs
If you are experiencing financial hardship and are unable to pay your utility bill, Clarksville Connected Utilities offers programs that may be able to help, including:
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Payment arrangements – Set up a payment plan for outstanding balances.
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LIHEAP Assistance – Provides credits for qualifying low income households during the winter.
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Medical Hardship – Offers a discount for customers with recent medical issues.
Contact the utility office for details on assistance programs and eligibility requirements.
Avoid Late Payments and Disconnection
It’s important to pay your Clarksville utility bill in full each month by the due date to avoid penalties. Late fees are 10% of the outstanding balance.
If a bill goes unpaid, your services are subject to disconnection within 30 days of the due date. Reconnection fees apply to resume service.
To prevent late fees or disconnection, pay on time, enroll in auto-pay, or contact the utility immediately if you anticipate difficulty with payment. Keeping your account in good standing is key.
Contact Clarksville Connected Utilities
If you have any questions about your Clarksville utility bill or need to make payment arrangements, contact customer service:
Clarksville Connected Utilities
400 W Main Street
Clarksville, AR 72830
Phone: 479-754-3148
Hours: Monday-Friday 8:00am – 5:00pm
Email: [email protected]
The friendly and knowledgeable staff at Clarksville Connected Utilities can answer any questions about your account, payment options, and more.
Responsibly paying your monthly light and water bills ensures continuous services and supports your local community. With the various payment options available, on-time payment can be quick and convenient for Clarksville residents.
My Account has a New Look
Welcome to the new customer portal!
Customers with existing profile credentials can use the same username and password.
Clarksville Light and Water – Inductive Automation Case Study
Does Clarksville gas & water offer night payment options?
Clarksville Gas and Water offers a variety of bill payment options for customers to conveniently pay their bill, day or night. NEW! Effective April 1, 2024, the night deposit payment drop box located at 2215 Madison St. will be permanently taken out of service.
How do I pay my gas & water bill in Clarksville?
Clarksville Gas and Water offers a variety of bill payment options for customers to conveniently pay their bill, day or night. Budget billing enrollment is offered in April, May and June. Conveniently pay your Gas and Water bill at any of the authorized collection agents listed (Clarksville bank locations only).
Where can I pay a bill in Clarksville in?
Visit the office on the first floor of Town Hall, 2000 Broadway, Clarksville, IN 47129, Monday through Friday from 8:30 am to 4:30 pm Bills can be paid after regular business hours by dropping off the payment at the drop box located in the back of Town Hall, beside the drive thru window.