As a customer of Clay County Electric Cooperative in Arkansas having options to pay your electric bill conveniently is important. Clay County Electric offers several ways to pay each month including online, by phone, automatic bank draft, and in-person at a local office.
Below we’ll explore the various payment methods available and key details on how to pay your Clay County Electric bill Paying online via SmartHub or setting up autopay provides the easiest options for managing electric costs
Overview of Clay County Electric
Clay County Electric Cooperative is an electric utility company in Northeast Arkansas that serves both homes and businesses. The co-op has around 8,200 members in Clay, Greene, Lawrence, and Randolph counties.
The company is headquartered in Corning, AR and has local offices in Pocahontas and Rector. As a co-op, Clay County Electric is owned by its customers.
Members receive a monthly electric bill that must be paid by the due date to avoid late fees or possible disconnection. Clay County Electric offers payment options to fit any schedule or preference.
Paying Your Bill Online via SmartHub
The easiest way to pay your Clay County Electric bill is online through SmartHub. SmartHub is the co-op’s online account management portal accessible on desktop or mobile app
To pay online with SmartHub, you’ll need to:
- Set up a SmartHub account if you don’t already have one
- Log into your SmartHub account
- Select “Pay Now” and enter your payment details
- Payments process immediately via credit/debit card or bank draft
SmartHub also allows you to view past bills, set up autopay, monitor usage, and receive notifications. Paying online avoids mail delays and gives 24/7 payment access.
Paying by Phone
Users of Clay County Electric can pay their bills in two ways: online through SmartHub, or by calling 1-833-890-9510 and pressing the “pay by phone” button.
To use the pay-by-phone option, you’ll need to have your 10-digit Clay County Electric account number and a valid credit or debit card. The system is available 24 hours a day to make quick payments.
Setting Up Automatic Bank Draft
For hassle-free bill payment, consider enrolling in Clay County Electric’s automatic bank draft program. This authorizes the co-op to withdraw your monthly electric payment directly from your bank account on the due date.
To sign up, fill out the auto-draft form, which you can find at any Clay County Electric office or on their website under “Account Services.” You’ll need to provide your account details and a voided check.
Auto-draft ensures your bill gets paid on time each month and avoids late fees. Members appreciate the convenience and reliability.
Paying at a Local Office
Clay County Electric has three local offices where you can pay your electric bill in person with cash, check, money order, or credit/debit card. Offices are located in:
- Corning
- Pocahontas
- Rector
Local offices are open Monday-Friday from 8am-5pm except on holidays. Drive-through windows are available at some locations for quick pay-and-go service.
Paying at a district office gives you the chance to talk to customer service in person and get receipts immediately. However, offices close at 5pm so your payment needs to be made during business hours.
Avoid Late Fees with On-Time Payment
Paying late can lead to a 10% penalty fee on your Clay County Electric bill, so be sure to pay each month by the due date. Using SmartHub, autopay, or phone payments helps avoid delays or forgotten bills.
You can also enroll in paperless billing via SmartHub to get reminders emailed directly and gain a few days to review bills digitally before the due date. Late payments risk disconnection, so pay on time.
Special Payment Arrangements
If you’re struggling to pay your Clay County Electric bill on time, the co-op offers some assistance programs:
- Preferred due date – Pick what day each month you want your bill to be due
- Payment extensions – Get few extra days to pay without late fees
- Prepay program – Pay towards electricity before using it
- Bill round up program – Round bill to next dollar with remainder going to assistance fund
Contact a Clay County Electric customer service rep for details on eligibility requirements and applying for these programs.
Paying Your Clay County Electric Bill Just Got Easier
- SmartHub online payments
- Phone payments via automated line
- Auto bank draft setup for recurring payments
- Pay in person at local offices
- Special payment arrangement programs
SmartHub provides the easiest and most modern way to manage payments 24/7. But Clay County Electric also offers flexibility through in-person, phone, or auto-draft options. Choose the payment method that best fits your needs and pay on time to keep the lights on affordably.
Welcome to CLAY COUNTY ELECTRIC COOPERATIVE
We are proud to service our members in Northeast Arkansas. It is our goal to provide our members safe, affordable, dependable, consumer-focused utility services. As the challenge of rising energy costs is becoming more difficult across the country, Clay County Electric utilizes all resources, technologies and education to keep our consumer impacts at a minimum.
Electrical safety do’s and don’ts
When it comes to electrical safety, take time to understand important do’s and don’ts! May is Electrical Safety Month, which promotes awareness of electrical safety and the importance of taking proper precautions when dealing with electricity.
Clay County residents say they’re paying way more than they should be
FAQ
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How do I make a payment at Clay Electric?
Clay Electric’s payment options enable you to make an immediate electronic payment, or automatic monthly payments by bank draft from your savings or checking account. You can make an immediate electronic payment by bank draft or credit card on the co-op’s website at MyClayElectric.com or through the mobile app.
How do I get Started with Clay County Electric Cooperative?
You will need an online account with Clay County Electric Cooperative. To create an account you will need: (1) account number; (2) last name; (3) email account; and (4) your last bill. Getting started is easy – you just need to install the app and log in. It’s that simple. How to Install SmartHub on an iOS device.
What does Clay County electric do?
As the challenge of rising energy costs is becoming more difficult across the country, Clay County Electric utilizes all resources, technologies and education to keep our consumer impacts at a minimum. Like a growing number of Americans, I am planning on my next vehicle purchase being an electric vehicle (EV).
How do I sign up for Clay Electric?
You can sign up online at MyClayElectric.com or through the app, or call/drop by your local district office. You will need your Clay Electric account number, your checking or savings account number and the routing number of your bank, or your credit card number.