Paying your monthly Cleco utility bill is easy when you use the bill pay phone number. As a Cleco customer myself, I rely on the convenient phone payment option to take care of my bill each month In this article, I’ll walk you through everything you need to know about paying your Cleco bill by phone.
Overview of Cleco
For those unfamiliar, Cleco is an electric utility company that provides power to customers across Louisiana. They service over 290000 households and businesses in the state.
Cleco offers a few different payment options to customers including online by mail, in person and over the phone. The phone payment method allows you to take care of your bill quickly without having to leave your home.
Benefits of Paying Your Cleco Bill by Phone
There are a few key benefits to paying your Cleco bill over the phone:
-
It’s fast – The automated phone system makes it easy to enter your payment info and complete the transaction in just a few minutes.
-
Available 24/7 – You can call to pay anytime of day, even in the middle of the night. The line is open 24 hours a day, 7 days a week.
-
Safe and secure – The payment process is secure and your financial information is protected.
-
No fees – Cleco does not charge any fees for paying your bill over the phone. It’s a free service.
-
Confirmation – You will receive an automated confirmation number after the payment goes through.
Overall, the phone payment option offers a quick and convenient way to pay your Cleco bill. As long as you have your account number and details ready, it only takes a few minutes.
Cleco Bill Pay Phone Number
The phone number to pay your Cleco bill is 1-800-622-6537.
This automated line can be used to make a one-time payment or set up recurring payments. As soon as you call the number, you will be prompted to enter your 10-digit Cleco account number and the total payment amount.
The 1-800 number is available 24/7, so you can call anytime to take care of your bill. Whether it’s first thing in the morning, middle of the workday, or late at night, the line is always open.
Step-By-Step Guide to Paying Your Bill
Follow these simple steps to pay your Cleco bill over the phone:
-
Call 1-800-622-6537 – This is the automated Cleco payment line.
-
Enter your 10-digit account number – Have your Cleco account number ready to enter.
-
Enter the payment amount – Input the total payment amount you wish to make. Say the full dollar amount slowly and clearly.
-
Select payment method – Choose whether you want to pay with a debit card, credit card or electronic funds transfer.
-
Input payment details – Provide your payment method details (card number, expiration date, etc).
-
Confirm payment details – Verify that all the payment details you entered are correct.
-
Get a confirmation number – At the end, you will receive a confirmation number for your payment.
The entire process takes just a couple minutes if you have your account and payment info ready when you call. Allow extra time if you need to look up your account number.
Payment Method Options
When paying your Cleco bill by phone, you have three payment method options:
-
Debit card – Provide your 16-digit card number, expiration date and CVV security code.
-
Credit card – Input your credit card number, expiration date and CVV code. All major cards accepted.
-
Electronic funds transfer – Use your checking or savings account to transfer funds. You’ll need your routing and account numbers.
Cleco does not accept payments over the phone by cash or check. But the debit card, credit card and electronic funds transfer options offer convenient alternatives.
My preferred method is paying with my debit card since the funds come straight out of my checking account. But choose the option that works best for your situation.
Tips for Calling to Pay Your Bill
To make your phone payment process smoother, keep these tips in mind:
-
Have your account number handy so you don’t have to search for it when calling.
-
Know your exact payment amount before you call. The automated system requires you to input the full dollar amount.
-
Gather your payment details – card number, expiration date, security code, etc.
-
Call from a quiet place where you can clearly hear the prompts and give responses.
-
Have paper and a pen ready to jot down your confirmation number at the end.
-
For help, press “0” during the call to speak with a Cleco customer service representative.
Set Up Recurring Payments
For maximum convenience, you can use the 1-800 number to set up recurring payments for your Cleco bill. This way, your bill gets paid automatically each month without you having to remember to call in.
Follow the regular phone payment steps but when prompted, choose the “recurring payment” option. You will go through an additional setup process to securely save your payment details.
The recurring payments can be canceled or changed anytime by calling Cleco customer service. I like setting it and forgetting it!
Manage Your Cleco Account Online
In addition to paying over the phone, Cleco offers an online account management system where customers can take care of their bills and account online.
Through the online portal, you can do things like:
- Pay your bill
- Set up autopay
- View billing history
- Monitor energy usage
- Report outages
- And more!
While the phone payment option works great for quick, one-off bill payments, using the Cleco online account system allows you to completely manage your account anytime. It’s a useful tool to check out as a customer.
Don’t Get Hit With Late Fees
Like any utility company, Cleco charges late payment fees if your bill is not paid on time. The fee is typically around $5.
To avoid late fees, make sure to pay your bill by the due date each month. Calling the 1-800 number makes it so easy since you can pay 24/7.
You can even call to make a payment on the actual due date if needed. As long as your payment processes before 11:59pm on the due date, you won’t get hit with a late charge.
Save Time By Paying Your Bill in Minutes
As you can see, Cleco offers a straightforward, user-friendly phone payment system. Just call 1-800-622-6537 anytime to pay your bill in minutes.
I love the convenience of being able to quickly take care of my monthly bill over the phone. It saves the hassle of writing and mailing checks or having to drive to an in-person payment center.
So if you also want to enjoy speedy, reliable phone payments, be sure to add that handy 1-800 number to your contacts. Keep it close by as your go-to option for paying your Cleco bill anytime!
Cleco Rating Based on 7 Reviews
The automated system was difficult to navigate in order to speak yo a customer service representative
Have repeatedly tried to get an outside lite disconnected, was told 3-5 days disconnect, been wks.still lites up at nite. NEVER WAS ABLE TO A REAL PERSON, just machines w prompts on how to pay my bill. In over 40!yrs , my bill is paid in time completely. Worse customer service have ever experienced.
Cleco Customer Service Overview
- More commonly used way of contact is by phone. Source Distribution 100% phone 0% email
- The best phone number to call Cleco is 8006226537. 67% of consumers used this number to address their issues and concerns.
- The longest wait times are on Friday, while the shortest are on Sunday.
- Be prepared for the call as Cleco may ask you for the following information to identify you as a customer: address, first and last name or social security number.
- More commonly used way of contact is by phone. Source Distribution 100% phone 0% email
- The best phone number to call Cleco is 8006226537. 67% of consumers used this number to address their issues and concerns.
- The longest wait times are on Friday, while the shortest are on Sunday.
- Be prepared for the call as Cleco may ask you for the following information to identify you as a customer: address, first and last name or social security number.
- People call Cleco mainly because of staff, product/ service, payments and charges.
- Most customers feel very satisfied after talking to customer service representatives.
- Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
CLECO offers ways to reduce utility bills
How do I pay my Cleco bill if I don’t have an account?
If you don’t have an account, go to MyAccount sign in page and click “Pay Your Bill” under the heading “No Login Required.” You will need your 12-digit account number plus a primary contact number or the zip code for your service address. Table of Cleco payment options for paying bills. *Applied to one-time and recurring payments
How do I contact Cleco customer service?
If you cannot sign in or register after downloading the app, please contact our Call Center at (800) 622-6537. Cleco customer service representatives are available Monday through Friday, from 7 a.m. to 7 p.m. You also can visit a Cleco customer service office.
How do I get Cleco levelized billing?
You must have a zero account balance and be a customer in good standing to be on Levelized Billing. To enroll in this program, call Cleco customer service at 1-800-622-6537 or visit a customer service office. If I receive my Cleco bills electronically, how can I view Energy Matters, the customer newsletter?
What is Cleco myAccount?
Cleco MyAccount on the App Store MyAccount is the online and mobile account management system for Cleco customers. Self-service has never been easier with the Cleco MyAccount app, and you’re always in control.