Paying your Clemson utilities bill online is a convenient option for managing your water, sewer, sanitation, and stormwater payments The City of Clemson offers a user-friendly online payment system through their website, allowing customers to securely view balances, monitor usage, set up recurring payments, and more. This guide will walk you through everything you need to know about paying City of Clemson utility bills online
Why Pay Online?
Paying your Clemson utilities online has many benefits compared to mailing in checks or paying in-person
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Convenience – Pay anytime, day or night without leaving home. Avoid traffic and long lines.
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Efficiency – Payments process immediately, so you don’t have to worry about mail delays.
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Control – Create an account to view payment history, track usage, manage autopay settings.
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Security – Payment info is encrypted and account requires password protection.
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Paperless – Receive and view bills electronically rather than by mail.
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Reminders – Get email alerts when your bill is ready and near due date.
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Budgeting – Set up recurring payments to stay on track each month.
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Support – Online chat available for assistance with payments.
How to Pay a Bill Without an Account
Don’t want to signup for an account? You can make one-time payments as a guest through Clemson’s online Quick Pay.
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Go to Municipal Online Payments site.
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Click on “Quick Pay” button.
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Enter your 10-digit account number without dashes. It’s on your paper bill.
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Enter exact payment amount from your latest bill. Do not add dollar sign.
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Select payment type – credit/debit card or e-check.
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Enter card or bank details and billing address.
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Click “Continue” to process payment.
That’s all it takes to pay your bill without an account using Quick Pay!
How to Sign Up for an Online Account
Creating an online account makes managing and paying your utility bill even easier. Follow these steps:
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Go to Municipal Online Payments site.
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Click “Sign In” in top right corner.
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On the next page, click “Register for a New Account”.
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Enter your account number, email, phone number and password.
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Agree to the terms and conditions.
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Check your email for a verification message and click the link.
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You’re all set! Log in using your email and password.
Once your account is setup, you’ll gain access to handy features like autopay, paperless billing, payment history, usage graphs, profile management and more.
Paying Your Bill Through Your Online Account
When logged into your account, paying your latest Clemson utility bill takes just minutes:
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Under “My Accounts”, click “Make Payment” for the account you want to pay.
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Enter the payment amount from your most recent bill.
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Select a payment method – credit/debit card or e-check.
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Enter your card details or bank account info.
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Confirm the billing address associated with your payment method.
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Click “Continue” to complete the transaction.
That’s it – your payment will be instantly processed and applied to your account, avoiding any late fees.
Available Payment Methods
The online payment system accepts Visa, Mastercard, Discover and American Express credit and debit cards. You can also pay directly from a checking or savings account by entering your routing and account numbers.
There is a 3% processing fee added to all credit and debit card transactions. E-check payments from a bank account do not have a fee.
Customers can also pay by cash or check in-person at the Utility Billing office in City Hall or use the after hours drop box.
AutoPay and Paperless Billing
One of the best features of having an online account is the ability to go paperless and setup automatic payments.
To enroll in paperless billing:
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Click on “My Profile” after logging in.
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Check the box next to “Go Paperless” under Paperless Billing.
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Click “Update” to apply the change.
You’ll now receive email notifications when your new bill is ready to view online.
To setup AutoPay:
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Click on “Accounts” then “AutoPay Accounts”.
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Select which account you want to autopay.
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Choose your payment method and enter details.
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Pick the date you want payments to withdraw each month.
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Click “Save Account” to activate autopay.
AutoPay ensures you never miss a payment deadline or accrue late fees again!
Account Management Features
Your online account allows more than just bill payment. Here are some other useful capabilities:
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View payment history and billing statements
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Monitor water usage and sewer charges
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Receive email reminders for due dates
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Store payment methods for easy autopay
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Update personal and account information
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Email customer support directly
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Schedule one-time future payments
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View graphs of usage and cost trends
The advanced tools help you take control of your utility payments.
Late Fees and Disconnection Policy
Utility bills are due within 15 days of the billing date printed on your statement.
Accounts past due 30 days or more are subject to disconnection. Reconnection requires paying the past due bill, late fees, and a $50 reconnection charge.
Avoid penalties by paying on time every month. Setup autopay or reminders if you tend to forget due dates. Disconnections can be inconvenient and costly.
Reach out to Clemson’s Utility Billing department if you anticipate having difficulty paying on time. They can discuss options like payment plans for those facing financial hardship.
Contact Utility Billing for Assistance
Don’t hesitate to call or email Utility Billing if you need help with your online account or have questions about your bill.
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Email: [email protected]
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Phone: (864) 653-2035
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Office Hours: Monday – Friday, 8am – 5pm
The friendly customer service team can answer billing questions, take payments, discuss payment arrangements, explain charges, reset online passwords, and more.
Paying your Clemson utility bill online through the Municipal Online Payments portal makes life a little easier. Sign up for an account today to get started!
Utility Billing Administration
Mission Statement: The Department of Utility Billing is committed to providing leadership and direction to ensure that approximately 6,500 utility customers are billed monthly in an efficient and equitable manner.
- Establish New Utility Services
- Termination of Utility Services
- Payment of Utility Services
- Utility Adjustment Request Form
- Utility Rate Schedule
- FAQs
Download and Complete the Mail-In Application. Mail the completed service agreement, a check or money order for the security deposit (Residential owner $75, Residential renter $150, and Commercial deposit based on meter size, please call 864-653-2035) and administrative fee ($25), and a photocopy of your government issued ID (example: drivers license or passport).
Application materials should be mailed to: City of Clemson Billing Administration 1250 Tiger Blvd Ste 2 Clemson, South Carolina 29631-2661
Application drop-off at Utility Billing Depository: Include a check or money order for the security deposit (Residential owner $75, Residential renter $150, and Commercial deposit based on meter size, please call 864-653-2035) and administrative fee ($25), and a photocopy of your government issued ID (example: drivers license or passport).
Termination of Utility Service
Termination of existing utility services can be done one of four ways:
1) Through your online utility account, click disconnect service after you log in.
2) In person at 1250 Tiger Blvd Ste 2.
3) Over the phone at (864) 653-2082.
4) Fill out the Termination of Utility Services form below
**We do not accept requests by email or fax.
When terminating services, you will be asked to verify your name, service address, and social security number. Please allow 3 business days notice when requesting termination.
**When your Utility Services are disconnected, your security deposit will be applied to the account. If you are owed a refund, make sure we have your forwarding address because we will mail you a check in 4 to 5 weeks. **
How to Pay Bills Online
FAQ
How do I pay my Clemson bill?
Who provides water in Clemson?
What county is Clemson in?
Can you pay Clemson tuition with a credit card?
How do I pay my utility bill in Clemson?
The City of Clemson offers six ways for you to pay your bill: 1. Online Utility Bill Pay : Either create an online account or utilize the quick pay option. You will need your account number and last payment amount to access either payment method. 2. Enroll in Automatic Bill Pay: Enroll in auto pay through your online account.
What payment methods does Clemson accept?
The City accepts American Express, Discover, Visa, and Mastercard. The City of Clemson offers six ways for you to pay your bill: 1. Online Utility Bill Pay : Either create an online account or utilize the quick pay option. You will need your account number and last payment amount to access either payment method. 2.
Does the city of Clemson charge a processing fee?
All credit/debit card payments made to the city will be assessed a processing fee by the credit card company. The City of Clemson does not receive any of these fees. The City accepts American Express, Discover, Visa, and Mastercard. The City of Clemson offers six ways for you to pay your bill: 1.
How do I pay for books at Clemson?
For deposits above $2,500, please contact the TigerOne Card Office. Books are not included on the student bill. Students who purchase their books through the Clemson Barnes & Noble bookstore will need to pay directly to the bookstore. You will select your meal plan via the Clemson Home Portal.