How to Pay Your Cleveland Clinic Bill by Phone

When you or a loved one receives care at Cleveland Clinic, you’ll likely have a medical bill to pay afterwards. Cleveland Clinic offers several ways to pay your bill conveniently, including by phone. Read on to learn the Cleveland Clinic bill pay phone number and how to use it to take care of your balance quickly.

Overview of Cleveland Clinic Medical Bills

After an appointment, surgery, hospital stay or other services at Cleveland Clinic, you’ll receive a bill outlining what you owe. This will include charges from Cleveland Clinic as well as any portion your health insurance requires you to pay.

Bills may come separately from:

• The hospital facility
• Your doctors
• Outside labs or diagnostic services
• Other providers like anesthesiologists

You’ll typically get the bills within 30 days of discharge if hospitalized or within 7 days of an outpatient visit

Always review your bills carefully and contact Cleveland Clinic billing with any questions It’s important to resolve inaccuracies right away

When to Expect the Bill

Bills are mailed monthly after claims are processed by health insurance. Statements include:

• Date of service
• Account number
• Charges for each service
• What insurance paid
• Any prior balances
• Total amount you owe
• Due date

If you signed up for paperless billing through MyChart, you’ll receive an email notification when new statements are ready instead of mailed paper bills.

Note that bills may continue to arrive for several months as claims process for all aspects of your care. Set up payment plans or pay incrementally as bills come rather than waiting for the “final” statement.

Options for Paying Your Cleveland Clinic Bill

You have choices when it comes to paying your Cleveland Clinic bill. Select the option that works best for your needs:

• Pay online through MyChart – Log in to view statements and pay electronically any time.
• Pay by phone using the automated system or by speaking with a representative.
• Pay by mail – Send a check or money order to the payment address on your statement.
• Pay in person at certain facility billing offices.

Next, let’s focus on step-by-step instructions for paying your Cleveland Clinic bill over the phone.

How to Pay Your Cleveland Clinic Bill by Phone

To pay your bill by phone, call 1-866-621-6385 and select option 2.

This automated phone system is available 24/7 for fast, convenient payments. However, if you need to speak with a billing representative, they are available Monday – Friday from 8:00 am – 4:30 pm.

What You’ll Need

Before calling, have these items ready:

• Cleveland Clinic account number
• Service address where care was received
• Payment information
  • Credit/debit card number and security code
  • Or bank account details for electronic check

Follow the Phone Prompts

Call 1-866-621-6385 and listen to the recorded menu:

1. Press 2 for Bill Pay
2. Enter your full 14-digit Cleveland Clinic account number
3. Enter the service address where you received care
4. Select your payment method:
   • Press 1 for credit/debit card
   • Press 2 for electronic check
5. For cards, enter your card number, expiration date, and security code
6. For e-checks, enter your bank routing and account numbers
7. Follow prompts to review payment details
8. Confirm the payment

After confirming your payment, you’ll receive a confirmation number. Make a note of this for your records. Payments made by 6 pm EST post to your account the same day.

Speak with a Representative

If you need to discuss your bill or account, don’t use the automated system. Instead call 1-866-621-6385 and speak with a billing representative. They can:

• Explain your statement
• Take a payment
• Set up a payment plan
• Answer balance questions
• Resolve billing issues
• Connect you with financial assistance

Wait times may vary, so try calling earlier in the day for faster service.

Other Ways to Pay Your Cleveland Clinic Bill

In addition to the phone number, Cleveland Clinic offers these other payment options:

• Online payments through MyChart – Log in anytime and pay by credit/debit card or e-check.
• Mail – Send a check or money order to the payment address printed on your statement. Allow 7-10 days to process.
• In person – Visit billing offices at certain facilities with cash, check, or credit/debit card in hand.

No matter which option you choose, be sure to pay your bill by the due date to avoid late fees or interest charges. Set payment reminders and review statements promptly to catch any issues early.

Get Billing Help from Cleveland Clinic

If you have questions about your statement or account, the billing team is here to help. Contact them anytime at 1-866-621-6385 or schedule a callback appointment for personalized assistance.

Accurate billing allows Cleveland Clinic to continue delivering excellent care. Please reach out with any concerns so they can be swiftly addressed. Reliable service and transparent prices give patients confidence and peace of mind.