Making Bill Payments to Cleveland Public Power Easier Than Ever

Paying your electricity bill can feel like a chore, but it doesn’t have to be! Cleveland Public Power offers a variety of convenient payment options to make paying your bill quick and easy. In this article, I’ll walk you through the different ways you can pay your Cleveland Public Power bill, from online payments to paying in person.

Online Bill Pay

The easiest way to pay your Cleveland Public Power bill is online through their website. Once you create an account on www.cpp.org you can securely pay your bill 24/7 with just a few clicks.

To begin, you will need your most recent Cleveland Public Power bill with your 6-digit account number written on it. Enter this along with your zip code on their payment page. After that, you’ll be asked to sign in or make an account if this is your first time paying online.

Once logged in, you can:

• View your current bill amount and due date
• Check your payment history
• Set up automatic monthly payments

Cleveland Public Power offers two ways to pay online:

Pay from Bank Account

Link your checking or savings account to make quick one-time or recurring payments. There are no fees to pay from bank account.

Payments come out of your bank account on the due date or a few days before. Allow 2-3 business days for payments to process.

Pay by Debit or Credit Card

You can also opt to pay by Visa Mastercard Discover or American Express debit or credit card. A non-refundable convenience fee applies based on the payment amount

• $0 – $500 = $2.95 fee
• $500.01 – $10,000 = $4.95 fee
• $10,000.01 and up = $14.95 fee

Credit and debit card payments process immediately. Just make sure to pay a few days before the due date in case of any delays.

No matter which online option you choose, you’ll receive a confirmation email and number once your payment goes through. Paying online saves you time and gives you peace of mind that your bill is paid on time.

Pay by Phone

If you prefer to speak to a real person, Cleveland Public Power lets you pay your bill over the phone. Call 216-664-4600 and select the billing and payments option.

You’ll need to provide your Cleveland Public Power account number and zip code. A representative can then take your payment information and process it right away.

Phone payments have the same convenience fees as online payments if paying by debit or credit card. However, there are no fees if paying directly from your bank account. Allow 2-3 business days for phone payments to process.

Pay by Mail

Paying by mail is easy too. Simply mail your payment stub along with a check or money order to:

Cleveland Public Power
PO Box 94560
Cleveland, OH 44101-4560

Make checks and money orders payable to Cleveland Public Power. Include your account number on the check memo line.

Allow 5-7 business days for mailed payments to process. Payments must be received by the due date to avoid late fees.

Pay in Person

You can also pay your bill in person at two locations:

Cleveland Public Power Customer Service Center

Located at:

1300 Lakeside Ave.
Cleveland, OH 44114

Monday – Friday, 8AM – 5PM

Accepts cash, check, money order, and credit/debit card payments.

Cash payments only at Dollar Bank branches inside select Dave’s Supermarkets:

• 3628 Mayfield Rd, Cleveland, OH 44121

• 4Severance Circle, Cleveland Heights, OH 44118

Look for the Cleveland Public Power signs at the Dollar Bank counters. Bring your bill or account number. Convenience fees apply to cash payments.

AutoPay

For ultimate convenience, sign up for AutoPay to have your bill paid automatically each month. Once enrolled, your payments will be deducted from your bank account on the due date.

Enrolling in AutoPay gives you benefits like:

• Never missing a payment
• Avoiding late fees
• Saving time and hassle

You’re in full control. If you need to adjust or stop payments, you can do so anytime through your online account.

Account Management Tools

Cleveland Public Power offers helpful tools to stay on top of your account:

• Email/Text Alerts – Get notified when your bill is ready, payment is due, payment is confirmed, and more.

• Usage Monitoring – Track your daily electricity usage and set threshold alerts.

• Outage Updates – Get outage status updates by text, email or phone.

• Paperless Billing – Reduce clutter and access bills digitally.

Take advantage of these features to manage payments and account activity conveniently.

Payment Assistance

If you’re struggling to pay your bill on time, Cleveland Public Power has programs to help including:

• Payment arrangements
• Low-Income Home Energy Assistance Program (LIHEAP)
• Deferred payment plans

Contact their customer service team to discuss bill pay assistance options and see if you qualify for any programs.

Easily Manage Your Utility Bills

As you can see, Cleveland Public Power offers a wide range of options to pay your bill in a way that works for you. Pay online, by phone, mail or in person. Sign up for AutoPay or useful account alerts. And seek help if you need it.

With these bill pay features, you can easily keep your account in good standing. Now you can spend less time worrying about paying your bill and more time enjoying the convenience of electricity.