How to Pay Your Water Bill in Clinton Township, Michigan

Paying your monthly water bill is an essential task for all residents and businesses that receive water service from Clinton Township Michigan. In this comprehensive guide we’ll walk through all the ways customers can pay their Clinton Township water bill conveniently online, by phone, by mail or in person.

Overview of Clinton Township Water Service

Clinton Township is located in Macomb County and provides water service to over 96,000 residents across 36 square miles. The township operates a water treatment plant that draws supply from Lake St. Clair and treats it to drinking water standards.

The water distribution system includes over 415 miles of water mains that deliver water to homes, businesses, schools and other facilities across the community. The township administers monthly billing and payment collection for this critical service.

Customers receive water bills on a monthly basis from Clinton Township that must be paid by the due date printed on the statement. Bills are issued at the beginning of each month and payments are typically due around the 20th of the month.

Information Shown on Water Bills

A standard Clinton Township water bill displays important details like

• Customer name, address and account number
• Service period covered by the bill
• Previous balance, new charges, payments and total amount due
• Meter readings showing water usage in units (1 unit = 100 cubic feet)
• Itemized charges for water service, sewer service, debt service and fire service
• Payment due date
• Notifications about any past due balance

Reviewing the bill details closely allows customers to understand the charges that make up their monthly water bill from the township,

Ways to Pay Your Clinton Township Water Bill

Clinton Township offers several convenient payment options for customers to pay their water bill on time each month:

Pay Online

The township offers online bill pay through Point and Pay that allows secure payment by debit/credit card or e-check. Customers can pay at:

• Clinton Township website
• Directly via Point and Pay

Online payments are posted instantly to the water account. A service fee of 2.8% applies to card payments.

Pay by Phone

Call 833-440-3760 to pay Clinton Township water bills by phone 24/7. The interactive voice system will guide you through the payment process.

Have your account number ready. Only card payments are accepted by phone, which incur a service fee.

Pay by Mail

Mail a check or money order payable to Clinton Township together with your payment stub to:

Clinton Township Treasurer
40700 Romeo Plank Rd.
Clinton Township, MI 48038

Write your account number on the check and allow 7-10 days for mailed payments to post.

AutoPay

With autopay, payments are automatically deducted from your bank account each month on the due date. Complete an autopay authorization form available on the township website.

Pay in Person

Make payments in person at:

Clinton Township Treasurer’s Office
40700 Romeo Plank Road
Monday-Friday 8:30am – 4:30pm

The township accepts cash, checks, debit and credit cards. Card payments incur a service fee.

Drop Box Payments

A 24-hour drop box is located outside the Civic Center main entrance. Place your check or money order with payment stub in the drop box anytime. Do not put cash in the drop box.

Pay Near Due Date

Payments made within 5 days of the due date should be paid online, by phone or in-person to ensure on-time posting. Allow 5 business days for mailed payments to avoid late fees.

What Happens if You Pay Late?

Clinton Township will assess the following fees for late water bill payments:

• Late Fee: 10% penalty fee charged on any balance still outstanding after the due date.

• Shut Off Notice Fee: $15 charge applies if a shut off notice is issued for non-payment.

• Service Shut Off and Restoration: $50 fee charged if water service is disconnected for non-payment. An additional $50 charge to restore service the following business day once payment is made.

• Insufficient Funds: $25 for any check or electronic payment returned or declined for insufficient funds.

Avoid late fees by paying your water bill in full by the due date every month. If facing a temporary financial hardship, contact the water department right away to discuss payment plan options.

Payment Assistance Programs

For low-income customers, Clinton Township partners with Macomb Community Action to offer water bill assistance:

• Water Residential Assistance Program (WRAP): Helps pay a portion of the water bill for eligible low income households. Apply through Macomb Community Action.

• Water Shutoff Protection Plan (WSPP): Allows qualified customers to make reduced monthly payments to avoid shut off during the winter months.

Inquire with the township water department about enrolling in these programs if you are struggling to pay your water bill each month.

Moving In or Out of Clinton Township

Notify the water department at 586-286-9300 at least 3 business days before your move date to schedule a final meter reading and final bill preparation. Provide your forwarding address to have the final bill sent to you.

New customers moving in must open a utility account in their name by providing a copy of their deed or lease. A $75 deposit applies at account opening ($150 for commercial accounts).

Maintaining Your Account

Keep your Clinton Township water account information current by reporting any of the following changes:

• Address change for billing purposes
• Phone number change
• Updates to bank accounts for AutoPay
• Ownership changes if the property is sold
• Tenant changes if you are a landlord

Email any account updates to [email protected] or call 586-286-9300.

Understanding Your Water Usage

Your monthly water usage in Clinton Township is measured in units, where 1 unit equals 100 cubic feet of water, or approximately 748 gallons.

Factors that increase usage include lawn irrigation in summer, pools, leaks, guests, and high-water appliances like hot tubs. Monitor your use monthly and look for spikes that seem abnormal. This could indicate issues like leaks or malfunctioning plumbing.

The township offers free residential water audits to check for leaks. Detecting issues early helps avoid high bills.

Conserving Water in Clinton Township

To reduce water usage and bills, Clinton Township customers can:

• Install low-flow aerators and showerheads
• Run full loads in the washing machine and dishwasher
• Fix leaks immediately upon detection
• Set sprinklers to water lawns just 1″ per week
• Water outdoors early morning or late evening
• Sweep driveways instead of hosing them down
• Choose drought tolerant plants for landscaping

Even small reductions per household add up to major water savings community-wide. Lower bills are a bonus side effect!

Customer Service Contacts

Reach the Clinton Township Water Department at:

Phone: 586-286-9300

Email: [email protected]

Website: www.clintontownship.com/water

Office: 40700 Romeo Plank Rd., Clinton Township, MI 48038

The water department team can answer billing questions, explain charges, resolve issues with your account, assist with payment plans, and take any service requests related to your water service.

Reviewing the Township Budget

Clinton Township publishes an annual budget that outlines projected expenses and revenues for the water system and all other township operations each fiscal year.

Review the current year budget on the township website to see:

• Operating costs for water treatment and distribution
• Capital investments in system improvements
• Costs recovered through water rates and charges
• Connection between the budget and your monthly water bill amounts

Stay informed on factors influencing the cost of delivering clean water to the community.

Paying your water bill promptly by the due date is the responsibility of every Clinton Township water customer. The township offers various payment options like online, phone, mail, auto pay and in person for convenience. Compare the choices to find your preferred method and avoid late fees. For billing questions or payment assistance, reach out to the dedicated water department team. Conserving water around your home also helps control costs. With this guide, Clinton Township customers have all the key details to pay water bills on time and manage accounts effectively.