How to Pay Your CMP Bill by Phone

Central Maine Power (CMP) provides electricity to over 600,000 homes and businesses across Maine. Paying your CMP bill on time each month is important to avoid late fees and potential service interruption. While CMP offers an online payment option, you can also pay your bill conveniently over the phone.

In this article, we’ll cover everything you need to know to pay your CMP bill by phone. We’ll look at how to read your bill, when payments are due the phone number to call what information you’ll need, and tips to avoid late payments.

Understanding Your CMP Bill

Your CMP bill provides a summary of your electricity usage and charges for the previous month, Here are the key sections

• Account Summary – This shows your previous balance, any payments received, your total current charges, and the amount due.

• Meter Readings – Your bill compares meter readings from the start and end of the billing period to calculate your kilowatt-hour (kWh) usage.

• Delivery Charges – This includes per kWh charges for distribution and stranded costs, along with fixed monthly customer charges.

• Supply Charges – The cost of the electricity itself, per kWh. This varies based on your supply rate.

• Taxes – CMP collects sales tax on the delivery portion of your bill.

• Other Charges and Credits – Items like deposits, late fees, and promotional credits appear here.

• Messages – Important notices like rate changes, payment reminders, and scam alerts are printed here.

Review your usage trends and read any bill messages to stay informed about your account. Contact CMP if you have any questions.

CMP Bill Due Dates

CMP bills monthly and your payment is normally due around the 15th of each month. However, due dates vary based on your specific billing cycle. Check your individual bill carefully each month for your exact due date.

CMP offers a 21-day grace period after your due date before late fees apply. But paying on time avoids the stress of remembering this cutoff.

If you pay after the due date, CMP will charge a late fee based on the overdue amount:

• 1% for balances up to $50
• 2% for balances $50 to $500
• 3% for balances over $500

Setting up recurring payments is a convenient way to avoid late fees. But if needed, you can always pay your bill by phone before the due date.

How to Pay Your CMP Bill by Phone

Paying by phone is easy and only takes a few minutes. Just call 1-800-750-4000 anytime to reach CMP’s automated payment system.

The system is available 24/7, so you can call and make a payment even on evenings or weekends. You’ll need to have your CMP account number and current balance handy.

When prompted, enter your 14-digit account number. Next, enter the exact amount due on your most recent bill. The system will walk you through completing the payment using either a debit/credit card or electronic check.

Once the payment processes, you’ll receive a confirmation number. Be sure to note this number down for your records. It provides proof that CMP received your payment.

If you need any assistance with the phone system, CMP representatives are available Monday – Friday, 7:30 am to 6 pm. Call the same 1-800-750-4000 number and select the appropriate menu options to speak with a representative.

Tips for Paying Your CMP Bill On Time

Avoid the stress of late fees and power shutoffs by making your CMP bill payment on or before the due date each month. Here are some tips:

• Mark your due date on your calendar so it doesn’t sneak up on you.

• Enroll in autopay through your bank to have payments sent automatically each month.

• Sign up for text or email reminders through CMP to get notices when your bill is ready and when your due date is approaching.

• Pay right when you receive your new bill, rather than waiting until the due date.

• If traveling near your due date, pay early or use CMP’s phone pay option.

• Contact CMP immediately if you’re struggling to pay on time. They can offer payment plans or energy assistance referrals.

Following these tips will help avoid the stress of late CMP payments. But if you do miss a due date, call 1-800-750-4000 as soon as possible to pay your overdue balance by phone before late fees are charged.

Can I Pay My CMP Bill by Phone Without an Account Number?

CMP’s automated phone system requires your 14-digit account number to process payments. This ensures your payment is credited accurately to your account.

If you don’t have your account number, there are a couple options:

• Retrieve your account number – If you have your previous CMP bill, your account number is printed at the top. You can also find it by logging into your online account.

• Call CMP customer service – Call 1-800-750-4000 and speak with a representative. Provide your name, address, and phone number and they can provide your account number so you can pay by phone.

• Pay online without your account number – On cmpco.com, select “Quick Pay” and enter just your phone number or email on file. But this is less secure than using your account number.

Having your account number handy when paying by phone ensures the fastest and most secure transaction. But CMP can help if you don’t have it available.

Other Ways to Pay Your CMP Bill

In addition to phone payments, CMP offers a few other convenient payment options:

• Online – Pay through your cmpco.com account 24/7. You can also go paperless with e-billing.

• Mobile app – Download the CMP app to pay on the go and manage your account.

• Automatic payments – Have your payment drafted from your bank account each month so it’s always on time.

• By mail – Mail a check or money order to the payment address printed on your CMP bill. Allow 5-7 days for processing.

• In person – Bring cash, check, or money order to an authorized Western Union location. Find pay station locations on cmpco.com.

Use the pay method that best fits your preferences and schedule. As long as you pay your CMP bill in full each month by the due date, you’ll avoid late payment fees.

Pay Your CMP Bill Quickly and Easily by Phone

As a CMP customer in Maine, paying your monthly electricity bill is essential. Fortunately, CMP offers a toll-free automated phone payment system that makes paying your bill fast, convenient, and hassle-free.

To use the CMP phone pay option, simply call 1-800-750-4000 anytime, follow the voice prompts, and have your account number and bill amount ready. In just a few minutes, your payment will be processed and your account will remain in good standing.