People and businesses in the College Mound area of Texas can depend on the College Mound Special Utility District for their water needs. Customers must pay their water bill by the due date every month so that clean water can keep coming out of the faucets and sprinklers. College Mound makes it easy to pay your utility bill on time by giving you a number of payment options.
College Mound is a special utility district that was created to run and maintain the water system infrastructure for College Mound and the communities around it. Around 1,800 connections rely on College Mound for their essential water needs. Water bills sent every month cover the costs of pumping, treating, and distributing millions of gallons of water every month.
As a customer, you are responsible for paying your share of these costs to continue receiving uninterrupted water service. College Mound aims to make bill payment fast and convenient through online, phone, mail, or in-person options.
Pay Online
The quickest way to pay your bill is through College Mound’s online payment portal Registered customers can log in anytime to view their balance and make secure online payments
Benefits of online bill pay include:
- Pay instantly 24/7.
- Store payment accounts for faster checkout.
- Access billing history and statements.
- Set up auto-pay for recurring payments.
- Avoid late fees with text/email reminders.
To pay online, go to collegemoundwater. com and click “Pay Your Bill. You can make an account or pay as a guest once by following the steps.
Pay by Phone
College Mound offers a 24/7 automated phone payment system at 972-460-0868. Call anytime to make quick, one-time payments using your checking account or credit/debit card. Have your account number ready. Phone payments incur a small service fee.
Pay by Mail
Traditional check or money order payments can be mailed to
College Mound Utility District
PO Box 2008
Terrell, TX 75160
Include your payment stub to credit the proper account. Allow 5-7 business days for delivery to avoid late fees.
Pay In Person
In-person payments by cash, check, or card can be made at the College Mound office located at 12731 FM 429 in Terrell during business hours, Monday-Friday 8am-4:30pm.
A drive-thru window and drop box are also available for quick after-hours payment drop off by check or money order only.
Pay via Bank Bill Pay
Many banks and credit unions offer bill pay services that let you pay bills directly from your checking or savings account. You can set up College Mound as a payee and schedule one-time or recurring payments through your bank’s online banking platform or mobile app.
Check with your bank for availability and any fees. Payments may take 3-5 days to process and mail. College Mound is not responsible for delays.
Avoid Late Fees and Disconnection
College Mound utility bills are due by the due date printed on your monthly statement, usually around the 28th of each month. A 10% late fee is charged if payment is not received by the due date.
Accounts past due 30 days or more are subject to water service disconnection. A $50 reconnection fee applies if service is disconnected for non-payment.
Avoid penalties and interruptions by paying your bill in full each month by the due date. Sign up for automated payments or calendar reminders to stay on track. Contact College Mound immediately if you anticipate difficulty paying on time. Payment plans or assistance may be available for qualified hardships.
Payment Assistance Programs
If you are struggling financially, College Mound offers programs that may help:
- Payment arrangements – Extended due date or installment plan.
- Leak adjustment – Discount for high use due to leaks.
- LIHEAP – Federal utility financial assistance.
Check if you qualify for a program to avoid disruption of your essential water service.
Moving Your Service
Contact College Mound at least 1 business day before you move to have your water service disconnected at your old address and transferred to your new property. All balances must be paid in full to avoid collection actions. Provide your forwarding address to receive your final bill.
Manage Your Water Account Online
Through the College Mound online portal, customers can easily:
- Monitor water usage.
- View and pay bills.
- Set up paperless billing.
- Update account information.
- Request service changes.
Managing your water service online saves time and gives you 24/7 access to your account. Register today at collegemoundwater.com.
Reliable water service is vital for your home or business. By understanding your responsibility to pay your College Mound utility bill on time and exploring available payment methods, you can avoid disruption of your water service. Contact College Mound’s customer support team with any payment questions.
HOW TO READ YOUR BILL
We accept payments by cash, check, or credit card and offer different options for your convenience.
If you cannot pay your bill before the termination date, please call the Utility Billing office at 682-831-4600 to make alternative payment arrangements before service is discontinued.
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Online:
Pay online through our website. For detailed instructions on how to set up an online billing account, visit this page.
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By Mail:
Mail your check and coupon to the office at 100 Municipal Drive, Trophy Club, TX 76262. Please do not mail cash.
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In Person:
Drop your check and coupon in the Water Payment Drop Box, located in the first parking spot at 100 Municipal Drive. This box is accessible 24 hours daily. Please do not leave cash in the box.Visit our office to pay by cash, check, or credit card. Our office is open Monday – Friday from 8:00 am to 5:00 pm.
If service is disconnected for non-payment, a service fee of $50.00 will be added to the total bill and must be paid along with the past due balance to have service reconnected. A green tag with instructions and required amounts will be placed on the front doorknob. An after-hours reconnect charge of $100.00 must also be paid if reconnect service is requested after business hours or on weekends or holidays.
In the event that service is disconnected for non-payment more than two times in a calendar year, an additional security deposit of $100.00 will be required to restore service, in addition to the $50.00 service fee, an after-hours reconnection charge if applicable, and any outstanding balance on the account to satisfy the minimum amount due.
For a complete list of rates and fees, please see the Rate Order.
Pay Water and Sewer bills online
How do I pay my utility bill at College Mound?
College Mound Special Utility District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs. If paying your bill Online just click the green “Pay Your Bill Now” button. Have your account number handy and follow the prompts. If paying your bill by phone just call 972-460-0868.
What does College Mound special utility district do?
At College Mound Special Utility District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers.
What payment methods does Flower Mound accept?
The Town of Flower Mound accepts checks, cash, cashier’s check, money order, Visa, MasterCard, and automatic bank draft as payment. A night drop box is available 24-hours a day on the west side of Town Hall inside the glass doors. The Utility Billing counter in Town Hall is open Monday through Friday 8:00 a.m. to 4:30 p.m.