Simplifying Payment of Collier County Utility Bills with Online Services

Paying utility bills is a necessary chore for all residents and businesses in Collier County Florida. Keeping track of due dates and mailing paper checks can be time-consuming and complicated. Thankfully Collier County Public Utilities now offers online bill pay options to streamline utility payments for water, sewer, and more. Read on to learn how modern web and mobile bill pay tools can make paying Collier County utility bills faster, easier, and more convenient.

Benefits of Paying Collier County Utility Bills Online

You can now securely handle your County utility bills online or through a mobile app from the comfort of your own home. Top benefits of switching to online payments include:

  • Convenience – Pay 24/7 without waiting in line at County offices

  • Automation – Set up recurring automatic payments to avoid late fees

  • Simplicity – Make one-time payments in just minutes with a few clicks

  • Security – Payment data is encrypted to protect sensitive information

  • Accessibility – Pay on-the-go from any device with mobile optimization

  • Eco-Friendly – No checks and envelopes required, saving paper waste

  • Payment History – Monitor current and past bills all in one place

  • Notifications – Get reminders when bills are ready and confirmations when paid

Online platforms make paying utility bills less of a chore. Read on to learn how it works.

Approved Bill Pay Methods for Collier County Utilities

To make it easy to access and pay your utility bills online, the County offers several payment options.

Online Payments

The County website offers online bill pay for utility bills, permitting quick payment without registration. Simply search for your account and pay via credit/debit card or e-Check.

Autopay Enrollment

For hands-free payment, enroll in monthly autopay using credit/debit cards or bank account withdrawals taken automatically on due dates.

Mobile App

The County’s mobile app allows on-the-go utility bill access and payment using Android and Apple devices. Pay one-time or enroll in autopay.

Automated Phone

The interactive voice response payment system accessible at (239) 252-2378 walks callers through quick bill payment by phone using a card or checking account.

Authorized Bill Pay Services

Third-party services like Doxo and InvoiceCloud enable utility account management and online payment through County partnerships.

With user- and mobile-friendly interfaces, paying Collier County utility bills online provides needed convenience and simplicity.

Step-By-Step Guide to Paying Online

Ready to start enjoying simplified utility bill management? Follow these tips to begin paying online:

  1. Have your utility account number handy to pull up your bill.

  2. Visit the County utility billing site or download the mobile app.

  3. Select “Pay Bill” and enter your account number and amount owed.

  4. Save payment details like credit/debit card or bank account.

  5. Schedule one-time or recurring automatic payments.

  6. Receive payment confirmations and reminders.

  7. Monitor payment history and upcoming bills in your secure online account.

  8. Enjoy streamlined paperless billing and payment moving forward!

With efficiency top-of-mind, the County prioritizes straightforward online experiences to expedite utility bill management.

What to Look for in an Online Payment Experience

When researching online bill pay methods, watch for these key features:

  • Payment Automation – Autopay and reminders prevent late payments.

  • Mobile Accessibility – Apps allow payments on-the-go from any device.

  • Payment Confirmations – Receive immediate notices when bills are paid.

  • Account Management – View history, totals, due dates all in one dashboard.

  • Security – Payment encryption and account protection are vital.

  • Customer Support – Multi-channel assistance via email, chat, phone provides needed help.

  • Convenience Fees – Some providers charge small processing fees per transaction.

  • Recurring Payments – Auto-pay utility bills effortlessly each month.

Optimized interfaces that provide automation, notifications, account access, security, and great support simplify utility bill management.

Paying Utility Bills with Ease via Mobile App

For ultimate convenience, the County’s free mobile app enables utility bill access and online payments anytime, anywhere. Users can quickly:

  • View current and past utility bills

  • Receive notifications on balances

  • Make one-time payments

  • Set up recurring autopay

  • Store payment accounts

  • Access payment history

  • Pay for multiple accounts

With user-friendly design and intuitive features, the mobile app makes on-the-go utility bill management a reality. Say goodbye to paper statements and embrace simplified billing and payment from your smartphone or tablet instead.

Which Online Payment Provider Is the Best Fit?

With multiple bill pay options offered, deciding the best method depends on your priorities and preferences:

  • The County website allows quick payment without registration and emailed receipts.

  • Authorized bill pay services like Doxo provide comprehensive account management with varied fees.

  • Autopay programs are ideal for hands-free simplified billing with automated payments.

  • The County mobile app enables complete account access with fast payment on-the-go.

  • Automated phone payments allow very quick one-time payment by phone.

Take into account factors like convenience, control, and any fees to select the optimal utility bill payment solution.

Paying utility bills is unavoidable, but the County offers online payment options that make the process pain-free. From automatic payments to optimized mobile apps, managing utility bills is now streamlined. Key benefits like automated notices, account dashboards, payment confirmations, and convenience keep your utility obligations organized. If you’re still relying on paper statements and mailed checks, it’s time to embrace the ease and simplicity of online and mobile bill pay for Collier County utility bills.

Collier County Public Utilities Bill Pay

Collier County Public Utilities Department Commercial (June 2023)

FAQ

How do I report a water leak in Collier County?

If water is leaking from the pipe, call the Water Department immediately at 239- 252-6245.

How do I contact Collier County?

Customer Service Call Center 239-252-2400.

Who provides water in Naples, FL?

The Collier County Water Sewer District supplies water to approximately 85,000 connections serving 225,000 people in unincorporated Collier County. The district operates two award-winning water treatment plants.

How do I pay my utility bill in Collier County?

The easy-to-use payment portal provides customers with quick access to their accounts. Collier County will continue accepting utility payments by mail and in person. For more information, visit www.colliercountyfl.gov/utilitybilling or call Collier County Utility Billing and Customer Service at (239) 252-2380.

How do I pay a water bill in Collier County FL?

Contact Utility Billing and Customer Service at (239) 252-2380 or email utilitybill@col liercountyfl.gov Boil Water Notices Please click here to register and view payment options. Registration Pay by Text Autopay Paperless Pay by Phone Schedule a Payment On the go?

What is Collier County’s New online billing & payment solution?

Collier County will launch a new online billing and payment solution to offer utility customers more flexibility in managing their water bills. The new payment options will be available on November 1, 2021, via the Utility Billing and Customer Service website at www.colliercountyfl.gov/paywater.

When will Collier County utility rates increase?

Effective January 1, 2024, Collier County Utilities will be implementing a Board approved rate increase. The rates will be reflected in your February bill. Your topic is not listed? Contact Utility Billing and Customer Service at (239) 252-2380 or email utilitybill@col liercountyfl.gov

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