Buckeye Arizona residents can easily pay their utility bills online through the City of Buckeye’s Community Utility Billing Services portal. This comprehensive guide covers everything Buckeye locals need to know about setting up an account and using the self-service bill pay options.
Overview of Community Utility Billing Services
The City of Buckeye provides water, sewer, and trash services to residents and handles billing and payment through Community Utility Billing Services (CUBS). This third-party system allows customers to view their utility accounts and pay bills online.
You need to make an account before you can use the CUBS online portal. To make secure login credentials, you’ll need to give your utility account number, service address, and personal information. After signing up, you can log in at any time to make payments, see old bills, set up automatic payments, and more.
The CUBS customer portal makes paying utility bills quick, easy, and convenient for people who live or rent in Buckeye. You can avoid checks and mail by securely paying online in just minutes.
We’ll look at the most important things that Community Utility Billing Services Bill Pay can do below.
How to Register for an Account
To create your online account with CUBS, visit https://www.buckeyeaz.gov/community/utility-billing-customer-service/resident-access-portal and click on “New Users Register Here”.
You will need:
- Your utility account number
- First and last name
- Service address
- Phone number
- Email address
Enter the required fields and create a secure username and password. Agree to the terms of use and click submit.
Registration typically takes less than 10 minutes to complete. You’ll receive a confirmation email that your new account is set up. Then you can start using Community Utility Billing Services anytime.
Accessing Your Online Account
After registering, visit https://www.buckeyeaz.gov/community/utility-billing-customer-service/resident-access-portal and log in using your username and password.
Your customer dashboard will open with various options:
- View account balance
- See current and past bills
- Make a payment
- Set up recurring payments
- Update account profile
- Manage notifications
You’ll have a central hub to access all of your account details and billing information when logged into your CUBS portal. It’s optimized for desktop, tablet, and mobile access.
Paying Your Bill Online
The most important feature of Community Utility Billing Services is the ability to quickly pay your bill online. Under the “Payments” section, you can:
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One-time payment – For a single bill, make a one-time payment by credit/debit card or e-check.
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Recurring payments – Set up automatic monthly payments on your due date from a saved payment method.
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View payment history – See all past payments made over the last 12 months.
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Enroll in paperless – Go paperless by receiving bills electronically versus mailed paper bills.
No more writing checks and mailing payments! The CUBS portal allows fast, easy online payments 24/7. You’ll avoid late fees and free up your time.
Setting Up Notifications
To stay on top of your account, set up customized notifications that can be sent via:
- Text message
- Automated phone call
You can configure notifications for:
- Bills generated
- Payment receipts
- Due date reminders
- Past due alerts
- Water usage thresholds
- Payment failures
Receiving alerts ensures you never miss a bill due date or past due notice again. Stay informed about account activity in the manner you prefer.
Establishing Automatic Payments
For hands-free bill payment, enroll in automatic payments through your CUBS account. This automatically pays your balance in full each month on the due date.
To start, download the auto-pay authorization form from the CUBS website. Submit the completed form with your voided check by:
- Email to [email protected]
- Fax to 623-349-6222
- Mail to 530 E Monroe Ave, Buckeye AZ 85326
The utility billing department will set up your account for automatic payments from your authorized checking account each billing cycle.
Customer Support
If you ever have issues with Community Utility Billing Services, Buckeye’s utility billing department is available to help:
- Email: [email protected]
- Phone: 623-349-6200
- In person: 530 E Monroe Ave, Buckeye AZ 85326
Support hours are Monday to Thursday 7am to 5:30pm. The CUBS portal also has an online knowledge base to answer common questions.
Why Choose CUBS Bill Pay?
Buckeye homeowners and renters should take advantage of the conveniences offered by Community Utility Billing Services:
- Secure online account management 24/7
- Quick one-time or recurring payments
- Go paperless with e-bills
- Helpful payment reminders and past due alerts
- Avoid late fees
- Easy enrollment in automatic payments
- Top-rated customer support
Save time and headaches by paying your Buckeye utility bill online using CUBS! Simplify utility payment management today.
Changing Your Account Address
Are you moving to a new home in Buckeye? Let’s review how to update your utility account and CUBS profile when changing addresses:
To stop service:
- Log into your CUBS portal
- Click on “Service Requests”
- Select “Stop Service” and enter your stop service date
To start service:
- Click on “Service Requests”
- Choose “Start Service” and enter your start date
- Complete the address fields with your new details
Update contact info:
- Under “My Profile”, update your phone number and email address
Change paperless settings:
- Review your paperless billing settings and update delivery email if needed
By proactively updating your account details through CUBS, your utility services will transition smoothly to your new home without any lapse or complications.
Troubleshooting Login Issues
If you are having trouble logging into your Community Utility Billing Services account, try these tips:
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Reset password – Use “Forgot password?” link to reset your password via email
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Verify username – Check your welcome email or call utility billing to confirm the correct username
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Double check fields – Be sure you are entering the proper username, password, and captcha text
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Update account email – Your email may be outdated so contact support to update
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Call support – Reach out to utility billing for manual account assistance
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Retry later – Site maintenance or an outage could temporarily prevent access
With a simple password reset or verification call to utility billing, you should be able to quickly resolve any login problems.
Avoiding Late Fees
To avoid getting hit with late fees on your City of Buckeye utility bill, leverage these options with CUBS:
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Set up account alerts for due date reminders via email or text
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Enroll in auto-pay to have payments processed automatically each billing cycle
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Log in and use the Pay Now feature by the due date to make an online payment
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Sign up for paperless e-bills to prevent postal mail delays
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Schedule payments in advance or even immediately after bill generation
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Submit payment on your due date before 5pm for same-day processing
The online portal makes it easy to pay on time, every time. Take advantage of the conveniences of Community Utility Billing Services to avoid unnecessary late fees!
Closing Your CUBS Account
Closing your Community Utility Billing Services account is easy when you move out of Buckeye or change utility providers:
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Make sure all final bills are paid in full to avoid collections.
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Submit a “Stop Service” request through your CUBS dashboard.
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Confirm your final bill and service end date with utility billing.
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Receive your final bill by email if enrolled in paperless billing.
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Your CUBS account will be deactivated after the closing bill is generated.
Be sure to close your account properly when stopping Buckeye utility services. This allows CUBS to deprovision your online profile while ensuring you don’t incur any outstanding charges.
Benefits of Paperless Billing
Through your CUBS dashboard, you can opt-in to convenient paperless billing:
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Receive PDF bills directly via email instead of mailed paper bills
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Eliminate clutter while reducing waste and environmental impact
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Easily view or download bills anytime from your CUBS account history
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Never misplace a paper bill again
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Avoid risk of bills getting lost or delayed in the mail
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Provides faster access to your bills as soon as they are generated
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Simple one
One-Time Automated Telephone Payments
Pay your bill fee-free with a Checking Account through the Paymentus automated system at 1.833.245.1947. You may also make payments using a Credit/Debit Card; however, a $2.49 third-party convenience fee will apply.
Paying online is only half of the benefit, by going paperless and not receiving paper invoices, you can increase the effect you can have on the environment. There are several ways reducing paper consumption helps the environment, including saving trees and using less gas. According to the PayItGreen AllianceTM, if one in five households were to switch to electronic payments, statements and bills, we could collectively save 1.8 million trees each year and avoid using 103 million gallons of gasoline to mail bills, statements, and payments.
Central Arkansas Water provides a variety of ways to pay your utility bill.
This program allows you to automatically pay your monthly bill through your checking or savings account. This service is free to you and is the easiest, most dependable, and most convenient way to pay your monthly bill. Simply go into your online account profile to sign up for FREE.
Utility Billing Services (UBS) provides the online bill payment (e-payment) option through Paymentus. This option is for customers who prefer the convenience of paying their monthly bill in a safe and secure Internet environment, without the need to leave the home or office. To begin the online account management and bill payment process, click here. Please have your Utility Billing Services account number available. You may also make a one-time payment, click here. Paymentus charges a $2.49 convenience fee for each Internet Credit or Debit Card payment.
The City of Weatherford Utility Billing Self Service Step-by-Step Instruction Video
FAQ
How do I pay utilities in NYC?
How do I pay my central Arkansas water bill by phone?
What is a local utility bill?
Where to pay a Hot Springs water bill?
How do I pay my utility bill online?
Simply go into your online account profile to sign up for FREE. Utility Billing Services (UBS) provides the online bill payment (e-payment) option through Paymentus. This option is for customers who prefer the convenience of paying their monthly bill in a safe and secure Internet environment, without the need to leave the home or office.
How do communities pay their utility bills?
Communities that utilize Conservice for their utility billing are able to choose from 2 different options for their residents to pay their utility bills: paying the community or property management (usually along with or added to rent charges) or by paying Conservice directly. Property Collect:
How do I contact Buckeye utility billing & customer service?
City of Buckeye Utility Billing & Customer Service Department is available to assist residents with their water, sewer and trash services. Below are links to information regarding the services provided by the city of Buckeye. If you would like to speak to a customer care representative, please call 623-349-6100.
Where can I Find my California Energy Utility contact information?
Your utility’s contact information is typically located on your utility bill. CAPP will offer financial assistance for California energy utility customers. Administered by the California Department of Community Services and Development (CSD), the CAPP program provides funding to address Californians’ energy debts incurred during the COVID pandemic.