Pay Your Con Edison Bill Easily by Phone

Juggling utility bills every month can be a headache. Remembering when payments are due, logging into online accounts, and tracking down your checkbook to mail a payment takes time. What if you could pay your Con Edison bill with just a quick phone call instead? Read on to learn how Con Ed’s pay by phone option allows you to take care of your utility bill fast.

Overview of Paying Con Ed Bills by Phone

Con Edison offers a toll-free automated phone payment system you can use anytime to pay your bill. As long as you have your Con Ed account number, invoice amount, and payment details handy, paying by phone takes just minutes.

Benefits of paying your Con Ed bill by phone include

  • 24/7 availability – Call anytime day or night
  • Fast payment processing – Takes just a few minutes
  • Multiple payment methods – Use checking/savings account or credit/debit card
  • Payment confirmation – Get a confirmation number after paying
  • Assistance available – Speak to a live agent if needed

Paying by phone lets you check this monthly task off your list quickly

How to Pay a Con Ed Bill by Phone

Follow these simple steps to pay your Con Edison bill by phone

  1. Have your Con Ed account number ready along with the amount due on your most recent bill.

  2. Call Con Ed’s toll-free automated payment line at 1-888-925-5016.

  3. Follow the prompts to choose your payment method – checking/savings account or credit/debit card.

  4. Enter your payment details including account number, security code, and zip code.

  5. Confirm your payment amount and due date.

  6. Receive a confirmation number when the payment is processed.

The automated system guides you through each step. And customer service agents are available if you need help.

Payment Methods for Con Ed Phone Payments

When paying your Con Ed bill by phone, you have a couple options:

  • Checking account – Provide your account number and routing number.

  • Savings account – Enter your savings account number and routing number.

  • Credit or debit card – Input your card number, expiration date, and security code.

As long as your account has sufficient funds or available credit, any of these methods work for paying over the phone.

What Information is Needed to Pay by Phone?

Have these items ready when you call to pay your Con Ed bill by phone:

  • Con Ed account number

  • Invoice amount due

  • Payment method account number

  • Bank routing number or card security code

  • Billing zip code

This ensures the automated system can quickly verify your identity and process the payment.

Phone Payment Costs, Fees, and Limits

The convenience of phone payments comes at no extra cost – Con Ed does not charge a fee to pay by phone. Be aware of:

  • Insufficient funds fee – $20 if the payment is rejected due to low account balance.

  • Credit card processing fee – Up to $3.95 may be charged by your card issuer per transaction.

  • Minimum payment – $10 is the smallest amount allowed for credit/debit card payments.

As long as you have the funds available, there are no fees to utilize Con Ed’s pay by phone system.

When to Expect Your Con Ed Payment to Process

As soon as you receive a confirmation number during your call, you can consider your Con Ed bill paid. Processing times vary depending on your payment method:

  • Instant processing – Debit card and checking payments credit to your account immediately.

  • Next day processing – Credit card payments typically process within one business day.

  • 3-5 days – Allow extra time for new checking/savings accounts you added for payment.

Your account will reflect the payment and your new balance shortly after paying by phone.

Benefits of Paying Con Ed Bills by Phone

Along with the convenience, paying your Con Edison utility bill by phone offers other benefits including:

  • Payment reminders – Set up text alerts to remember when your bill is due.

  • Payment receipts – Your invoice shows details of phone payments for your records.

  • Card rewards – Utilize any cash back, points or miles you earn by paying with a rewards credit card.

  • Money saving tips – Talk to a Con Ed agent about energy conservation programs and billing options after paying.

  • Live support – Speak to a customer service rep if you need help with your call.

Paying by phone combines quick account management with helpful resources.

Create a Con Ed Online Account for More Features

While Con Ed’s pay by phone system offers a fast way to pay, creating an online account unlocks additional features:

  • View real-time energy usage and billing history

  • Setup autopay for automatic payments

  • Go paperless with electronic billing

  • Receive payment notifications

  • Monitor power outages and service issues

Your online account works alongside phone payments to provide full visibility into your Con Ed utility service.

Pay Your Monthly Con Ed Bill in Minutes by Phone

Avoid the hassle of mailing payments and manage your Con Ed utility bill with ease by paying over the phone. Just call the toll-free number anytime, provide payment details, and confirm your amount. It’s one of the quickest ways to take care of your monthly bill. Sign up for text alerts through your online account to receive reminders when your payment is due. Pay by phone and spend less time stressing over bills.

Con Ed Bill Pay By Phone

Con Edison Working To Help Customers Struggling To Pay High Bills

How do I pay my Con Edison Bill?

Pay your bill the way that is most convenient for you. Whether online, by phone, by mail, or in person, Con Edison will make sure it’s fast and secure.

What is Con Edison payment Express?

This is Con Edison’s Payment Express service, an automated phone line eligible to all Con Edison customers with checking or savings accounts. You will need to have the following information handy when paying your bill by Payment Express: Con Edison uses the secure third party service BillMatrix for payment by credit or debit card.

Can Con Edison give me an extra 20 days to pay my bill?

Contact Con Edison customer service if you think you will have difficulty making a bill payment. Con Edison can give you an extra 20 days to pay you bill, free of charge, if you are eligible. You can find out if you’re eligible for a payment extension through your online account.

How do I report a problem with my Con Edison Bill?

Violators will be prosecuted. Report trouble with your electric service or check on the status of a previously reported electric service problem. For gas emergencies, call 911 or 1-800-752-6633 immediately. DO NOT send an email. Did you know you can pay your Con Edison bill online without logging in?

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